I'm at my wits end: I've tried everything I can think of but I can't get
Outlook 2003 to access Hotmail on my laptop. It used to, but stopped
sometime ago. I have Hotmail as one of the email accounts in my Outlook .pst
however it will not save the password or access the server. When Outlook
opens it accesses the servers for the email accounts (I have four, including
Hotmail, that it checks) and the window pops up headed "Internet email -
Hotmail" asking me for the user name and password. No matter how many times
I click OK the window keeps popping up.

If I click on Hotmail in the Mail Folder it'll try to access the server and
I'll get the error window headed "Outlook Send/Receive Progress" which says:
Task 'Hotmail: Folder:Inbox Synchronizing headers.' reported error
(0x800CCC32) : 'Access to the account was denied. Verify that your name and
password are correct. The server responded 'Invalid login'.'

The closest I've come to a resolution on the Microsoft support site is
article 823578 which describes how to correct the error 0x800CCC32 although
the account is MSN, not Hotmail. None-the-less I did the remedy as
prescribed but nothing changed. I've searched and searched for a solution
but haven't found one.


P.S. it works fine on my desktop (accesses the Hotmail folders along with
my other email accounts) and I've compared all the firewall & cookies
settings I could think of and they're the same. I just can't figure it out.

Are you using a paid subscription?

In case you are running IE7 also install the following update;
http://support.microsoft.com/kb/904942

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
"Mark" <(E-Mail Removed)> wrote in message
news:C3639B5D-645B-49D9-9687-(E-Mail Removed)...
> I'm at my wits end: I've tried everything I can think of but I can't get
> Outlook 2003 to access Hotmail on my laptop. It used to, but stopped
> sometime ago. I have Hotmail as one of the email accounts in my Outlook
> .pst
> however it will not save the password or access the server. When Outlook
> opens it accesses the servers for the email accounts (I have four,
> including
> Hotmail, that it checks) and the window pops up headed "Internet email -
> Hotmail" asking me for the user name and password. No matter how many
> times
> I click OK the window keeps popping up.
>
> If I click on Hotmail in the Mail Folder it'll try to access the server
> and
> I'll get the error window headed "Outlook Send/Receive Progress" which
> says:
> Task 'Hotmail: Folder:Inbox Synchronizing headers.' reported error
> (0x800CCC32) : 'Access to the account was denied. Verify that your name
> and
> password are correct. The server responded 'Invalid login'.'
>
> The closest I've come to a resolution on the Microsoft support site is
> article 823578 which describes how to correct the error 0x800CCC32
> although
> the account is MSN, not Hotmail. None-the-less I did the remedy as
> prescribed but nothing changed. I've searched and searched for a solution
> but haven't found one.
>
>
> P.S. it works fine on my desktop (accesses the Hotmail folders along with
> my other email accounts) and I've compared all the firewall & cookies
> settings I could think of and they're the same. I just can't figure it
> out.
>

"Roady [MVP]" wrote:

> Are you using a paid subscription?
>
> In case you are running IE7 also install the following update;
> http://support.microsoft.com/kb/904942
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> -----
> "Mark" <(E-Mail Removed)> wrote in message
> news:C3639B5D-645B-49D9-9687-(E-Mail Removed)...
> > I'm at my wits end: I've tried everything I can think of but I can't get
> > Outlook 2003 to access Hotmail on my laptop. It used to, but stopped
> > sometime ago. I have Hotmail as one of the email accounts in my Outlook
> > .pst
> > however it will not save the password or access the server. When Outlook
> > opens it accesses the servers for the email accounts (I have four,
> > including
> > Hotmail, that it checks) and the window pops up headed "Internet email -
> > Hotmail" asking me for the user name and password. No matter how many
> > times
> > I click OK the window keeps popping up.
> >
> > If I click on Hotmail in the Mail Folder it'll try to access the server
> > and
> > I'll get the error window headed "Outlook Send/Receive Progress" which
> > says:
> > Task 'Hotmail: Folder:Inbox Synchronizing headers.' reported error
> > (0x800CCC32) : 'Access to the account was denied. Verify that your name
> > and
> > password are correct. The server responded 'Invalid login'.'
> >
> > The closest I've come to a resolution on the Microsoft support site is
> > article 823578 which describes how to correct the error 0x800CCC32
> > although
> > the account is MSN, not Hotmail. None-the-less I did the remedy as
> > prescribed but nothing changed. I've searched and searched for a solution
> > but haven't found one.
> >
> >
> > P.S. it works fine on my desktop (accesses the Hotmail folders along with
> > my other email accounts) and I've compared all the firewall & cookies
> > settings I could think of and they're the same. I just can't figure it
> > out.
> >
>
> > Thanks so much! Problem solved! You're a genius!!!

You're welcome! :-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
"Mark" <(E-Mail Removed)> wrote in message
news:2D0C475C-8875-4950-BD6D-(E-Mail Removed)...
>
>
> "Roady [MVP]" wrote:
>
>> Are you using a paid subscription?
>>
>> In case you are running IE7 also install the following update;
>> http://support.microsoft.com/kb/904942
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> -----
>> "Mark" <(E-Mail Removed)> wrote in message
>> news:C3639B5D-645B-49D9-9687-(E-Mail Removed)...
>> > I'm at my wits end: I've tried everything I can think of but I can't
>> > get
>> > Outlook 2003 to access Hotmail on my laptop. It used to, but stopped
>> > sometime ago. I have Hotmail as one of the email accounts in my
>> > Outlook
>> > .pst
>> > however it will not save the password or access the server. When
>> > Outlook
>> > opens it accesses the servers for the email accounts (I have four,
>> > including
>> > Hotmail, that it checks) and the window pops up headed "Internet
>> > email -
>> > Hotmail" asking me for the user name and password. No matter how many
>> > times
>> > I click OK the window keeps popping up.
>> >
>> > If I click on Hotmail in the Mail Folder it'll try to access the server
>> > and
>> > I'll get the error window headed "Outlook Send/Receive Progress" which
>> > says:
>> > Task 'Hotmail: Folder:Inbox Synchronizing headers.' reported error
>> > (0x800CCC32) : 'Access to the account was denied. Verify that your
>> > name
>> > and
>> > password are correct. The server responded 'Invalid login'.'
>> >
>> > The closest I've come to a resolution on the Microsoft support site is
>> > article 823578 which describes how to correct the error 0x800CCC32
>> > although
>> > the account is MSN, not Hotmail. None-the-less I did the remedy as
>> > prescribed but nothing changed. I've searched and searched for a
>> > solution
>> > but haven't found one.
>> >
>> >
>> > P.S. it works fine on my desktop (accesses the Hotmail folders along
>> > with
>> > my other email accounts) and I've compared all the firewall & cookies
>> > settings I could think of and they're the same. I just can't figure it
>> > out.
>> >
>>
>> > Thanks so much! Problem solved! You're a genius!!!

MVP: Can I follow up this thread (and advice) with another question? This
update you reference >> >> In case you are running IE7 also install the
following update;
>> http://support.microsoft.com/kb/904942 is an XP patch. Will it work on VISTA?

I have the same exact problem, but in VISTA. IE 7, Outlook 03.

Thanx in advance. mjh



"Roady [MVP]" wrote:

> You're welcome! :-)
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> -----
> "Mark" <(E-Mail Removed)> wrote in message
> news:2D0C475C-8875-4950-BD6D-(E-Mail Removed)...
> >
> >
> > "Roady [MVP]" wrote:
> >
> >> Are you using a paid subscription?
> >>
> >> In case you are running IE7 also install the following update;
> >> http://support.microsoft.com/kb/904942
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> -----
> >> "Mark" <(E-Mail Removed)> wrote in message
> >> news:C3639B5D-645B-49D9-9687-(E-Mail Removed)...
> >> > I'm at my wits end: I've tried everything I can think of but I can't
> >> > get
> >> > Outlook 2003 to access Hotmail on my laptop. It used to, but stopped
> >> > sometime ago. I have Hotmail as one of the email accounts in my
> >> > Outlook
> >> > .pst
> >> > however it will not save the password or access the server. When
> >> > Outlook
> >> > opens it accesses the servers for the email accounts (I have four,
> >> > including
> >> > Hotmail, that it checks) and the window pops up headed "Internet
> >> > email -
> >> > Hotmail" asking me for the user name and password. No matter how many
> >> > times
> >> > I click OK the window keeps popping up.
> >> >
> >> > If I click on Hotmail in the Mail Folder it'll try to access the server
> >> > and
> >> > I'll get the error window headed "Outlook Send/Receive Progress" which
> >> > says:
> >> > Task 'Hotmail: Folder:Inbox Synchronizing headers.' reported error
> >> > (0x800CCC32) : 'Access to the account was denied. Verify that your
> >> > name
> >> > and
> >> > password are correct. The server responded 'Invalid login'.'
> >> >
> >> > The closest I've come to a resolution on the Microsoft support site is
> >> > article 823578 which describes how to correct the error 0x800CCC32
> >> > although
> >> > the account is MSN, not Hotmail. None-the-less I did the remedy as
> >> > prescribed but nothing changed. I've searched and searched for a
> >> > solution
> >> > but haven't found one.
> >> >
> >> >
> >> > P.S. it works fine on my desktop (accesses the Hotmail folders along
> >> > with
> >> > my other email accounts) and I've compared all the firewall & cookies
> >> > settings I could think of and they're the same. I just can't figure it
> >> > out.
> >> >
> >>
> >> > Thanks so much! Problem solved! You're a genius!!!
>

I upgrade my IE6 to IE7 and the same error start to bugg me. The solution?
this file:

WindowsXP-KB904942-v2-x86-ESN.exe

You can download it from:

http://download.microsoft.com/downlo...v2-x86-ESN.exe

CU

"Mark" wrote:

> I'm at my wits end: I've tried everything I can think of but I can't get
> Outlook 2003 to access Hotmail on my laptop. It used to, but stopped
> sometime ago. I have Hotmail as one of the email accounts in my Outlook .pst
> however it will not save the password or access the server. When Outlook
> opens it accesses the servers for the email accounts (I have four, including
> Hotmail, that it checks) and the window pops up headed "Internet email -
> Hotmail" asking me for the user name and password. No matter how many times
> I click OK the window keeps popping up.
>
> If I click on Hotmail in the Mail Folder it'll try to access the server and
> I'll get the error window headed "Outlook Send/Receive Progress" which says:
> Task 'Hotmail: Folder:Inbox Synchronizing headers.' reported error
> (0x800CCC32) : 'Access to the account was denied. Verify that your name and
> password are correct. The server responded 'Invalid login'.'
>
> The closest I've come to a resolution on the Microsoft support site is
> article 823578 which describes how to correct the error 0x800CCC32 although
> the account is MSN, not Hotmail. None-the-less I did the remedy as
> prescribed but nothing changed. I've searched and searched for a solution
> but haven't found one.
>
>
> P.S. it works fine on my desktop (accesses the Hotmail folders along with
> my other email accounts) and I've compared all the firewall & cookies
> settings I could think of and they're the same. I just can't figure it out.
>