Cant get onto Outlook, keep getting the following message!

's Computer Specifications

"Cannot start Microsoft Office Outlook. Unable to open the Outlook window.
The set of folders could not be opened. The server is not available. Contact
your administrator if this condition persisits."

Using Office 2003 and when i try to start Outlook the it appears to start as
normal with the correct screen starting the dumps and the above message
appears.

I have tried the repair function and have uninstalled Office 2003 but to no
avail, anyone out there able to help.

's Computer Specifications

"trustmetours" <(E-Mail Removed)> wrote in message
news:59595832-A446-42AC-A454-(E-Mail Removed)...
> "Cannot start Microsoft Office Outlook. Unable to open the Outlook window.
> The set of folders could not be opened. The server is not available.
> Contact
> your administrator if this condition persisits."
>
> Using Office 2003 and when i try to start Outlook the it appears to start
> as
> normal with the correct screen starting the dumps and the above message
> appears.
>
> I have tried the repair function and have uninstalled Office 2003 but to
> no
> avail, anyone out there able to help.

Do you use Exchange Server, and are you outside of the organisation's
network when you get this error?

's Computer Specifications

"Gordon" wrote:

> "trustmetours" <(E-Mail Removed)> wrote in message
> news:59595832-A446-42AC-A454-(E-Mail Removed)...
> > "Cannot start Microsoft Office Outlook. Unable to open the Outlook window.
> > The set of folders could not be opened. The server is not available.
> > Contact
> > your administrator if this condition persisits."
> >
> > Using Office 2003 and when i try to start Outlook the it appears to start
> > as
> > normal with the correct screen starting the dumps and the above message
> > appears.
> >
> > I have tried the repair function and have uninstalled Office 2003 but to
> > no
> > avail, anyone out there able to help.
>
>
> Do you use Exchange Server, and are you outside of the organisation's
> network when you get this error?
>
Gordon,

Just a normal home user, I use TalkTalk for my broadband and until about 10
days ago everything was fine but then the message appeared. currently using
Windows Mail and have lost all my emeails etc.

's Computer Specifications

"trustmetours" <(E-Mail Removed)> wrote in message
news:585CDF36-6717-4782-8708-(E-Mail Removed)...
>
>
> "Gordon" wrote:
>
>> "trustmetours" <(E-Mail Removed)> wrote in message
>> news:59595832-A446-42AC-A454-(E-Mail Removed)...
>> > "Cannot start Microsoft Office Outlook. Unable to open the Outlook
>> > window.
>> > The set of folders could not be opened. The server is not available.
>> > Contact
>> > your administrator if this condition persisits."
>> >
>> > Using Office 2003 and when i try to start Outlook the it appears to
>> > start
>> > as
>> > normal with the correct screen starting the dumps and the above message
>> > appears.
>> >
>> > I have tried the repair function and have uninstalled Office 2003 but
>> > to
>> > no
>> > avail, anyone out there able to help.
>>
>>
>> Do you use Exchange Server, and are you outside of the organisation's
>> network when you get this error?
>>
> Gordon,
>
> Just a normal home user, I use TalkTalk for my broadband and until about
> 10
> days ago everything was fine but then the message appeared. currently
> using
> Windows Mail and have lost all my emeails etc.

It sounds as though you may have a corrupted Mail Profile.
Create a new profile in Control Panel-Mail-Show Profiles-Add and then try
opening the old pst file in that new profile.

HTH

's Computer Specifications

"Gordon" wrote:

> "trustmetours" <(E-Mail Removed)> wrote in message
> news:585CDF36-6717-4782-8708-(E-Mail Removed)...
> >
> >
> > "Gordon" wrote:
> >
> >> "trustmetours" <(E-Mail Removed)> wrote in message
> >> news:59595832-A446-42AC-A454-(E-Mail Removed)...
> >> > "Cannot start Microsoft Office Outlook. Unable to open the Outlook
> >> > window.
> >> > The set of folders could not be opened. The server is not available.
> >> > Contact
> >> > your administrator if this condition persisits."
> >> >
> >> > Using Office 2003 and when i try to start Outlook the it appears to
> >> > start
> >> > as
> >> > normal with the correct screen starting the dumps and the above message
> >> > appears.
> >> >
> >> > I have tried the repair function and have uninstalled Office 2003 but
> >> > to
> >> > no
> >> > avail, anyone out there able to help.
> >>
> >>
> >> Do you use Exchange Server, and are you outside of the organisation's
> >> network when you get this error?
> >>
> > Gordon,
> >
> > Just a normal home user, I use TalkTalk for my broadband and until about
> > 10
> > days ago everything was fine but then the message appeared. currently
> > using
> > Windows Mail and have lost all my emeails etc.
>
>
> It sounds as though you may have a corrupted Mail Profile.
> Create a new profile in Control Panel-Mail-Show Profiles-Add and then try
> opening the old pst file in that new profile.
>
> HTH
>
If I o mail accounts via control panel andrun the test on the current
profile it passes no problem so not sure how that would stop outlook itself
starting

's Computer Specifications

"Gordon" wrote:

> "trustmetours" <(E-Mail Removed)> wrote in message
> news:585CDF36-6717-4782-8708-(E-Mail Removed)...
> >
> >
> > "Gordon" wrote:
> >
> >> "trustmetours" <(E-Mail Removed)> wrote in message
> >> news:59595832-A446-42AC-A454-(E-Mail Removed)...
> >> > "Cannot start Microsoft Office Outlook. Unable to open the Outlook
> >> > window.
> >> > The set of folders could not be opened. The server is not available.
> >> > Contact
> >> > your administrator if this condition persisits."
> >> >
> >> > Using Office 2003 and when i try to start Outlook the it appears to
> >> > start
> >> > as
> >> > normal with the correct screen starting the dumps and the above message
> >> > appears.
> >> >
> >> > I have tried the repair function and have uninstalled Office 2003 but
> >> > to
> >> > no
> >> > avail, anyone out there able to help.
> >>
> >>
> >> Do you use Exchange Server, and are you outside of the organisation's
> >> network when you get this error?
> >>
> > Gordon,
> >
> > Just a normal home user, I use TalkTalk for my broadband and until about
> > 10
> > days ago everything was fine but then the message appeared. currently
> > using
> > Windows Mail and have lost all my emeails etc.
>
>
> It sounds as though you may have a corrupted Mail Profile.
> Create a new profile in Control Panel-Mail-Show Profiles-Add and then try
> opening the old pst file in that new profile.
>
> HTH
>
Tried setting up a new account and the setting it to be the new default
account but still made no changes, but thanks for the suggestion.

's Computer Specifications

trustmetours <(E-Mail Removed)> wrote:

> Tried setting up a new account and the setting it to be the new
> default account but still made no changes, but thanks for the
> suggestion.

Where did Gordon suggest creating a new account? He said start with a new
mail profile.
--
Brian Tillman [MVP-Outlook]

's Computer Specifications

"trustmetours" <(E-Mail Removed)> wrote in
message news:80FA37E8-5475-4691-96D9-(E-Mail Removed)...
>
>
> "Gordon" wrote:
>
>> "trustmetours" <(E-Mail Removed)> wrote in
>> message
>> news:585CDF36-6717-4782-8708-(E-Mail Removed)...
>> >
>> >
>> > "Gordon" wrote:
>> >
>> >> "trustmetours" <(E-Mail Removed)> wrote in
>> >> message
>> >> news:59595832-A446-42AC-A454-(E-Mail Removed)...
>> >> > "Cannot start Microsoft Office Outlook. Unable to open the
>> >> > Outlook
>> >> > window.
>> >> > The set of folders could not be opened. The server is not
>> >> > available.
>> >> > Contact
>> >> > your administrator if this condition persisits."
>> >> >
>> >> > Using Office 2003 and when i try to start Outlook the it
>> >> > appears to
>> >> > start
>> >> > as
>> >> > normal with the correct screen starting the dumps and the
>> >> > above message
>> >> > appears.
>> >> >
>> >> > I have tried the repair function and have uninstalled Office
>> >> > 2003 but
>> >> > to
>> >> > no
>> >> > avail, anyone out there able to help.
>> >>
>> >>
>> >> Do you use Exchange Server, and are you outside of the
>> >> organisation's
>> >> network when you get this error?
>> >>
>> > Gordon,
>> >
>> > Just a normal home user, I use TalkTalk for my broadband and
>> > until about
>> > 10
>> > days ago everything was fine but then the message appeared.
>> > currently
>> > using
>> > Windows Mail and have lost all my emeails etc.
>>
>>
>> It sounds as though you may have a corrupted Mail Profile.
>> Create a new profile in Control Panel-Mail-Show Profiles-Add and
>> then try
>> opening the old pst file in that new profile.
>>
>> HTH
>>
> If I o mail accounts via control panel andrun the test on the
> current
> profile it passes no problem so not sure how that would stop outlook
> itself
> starting

Create a new mail profile. Gordon did not say to test the existing
account definition.

's Computer Specifications

"trustmetours" wrote in message
news:59595832-A446-42AC-A454-(E-Mail Removed)...
> "Cannot start Microsoft Office Outlook. Unable to open the Outlook
> window.
> The set of folders could not be opened. The server is not available.
> Contact
> your administrator if this condition persisits."
>
> Using Office 2003 and when i try to start Outlook the it appears to
> start as
> normal with the correct screen starting the dumps and the above
> message
> appears.
>
> I have tried the repair function and have uninstalled Office 2003
> but to no
> avail, anyone out there able to help.

"The server is not available."

Well, maybe your ISP or e-mail provider changed the IP name for their
server, or you entered an IP address instead of an IP name and the IP
address has changed. In the Mail applet in Control Panel, look at the
e-mail account that you have defined. What is the IP name that you
specified for the mail server? What type of account did you define
(POP, IMAP, HTTP, Exchange)?

How do you know the "server" being complained about is your e-mail
service provider's mail host? Maybe you have scanning enabled in your
anti-virus program and it is the local proxy for that anti-virus
program that is ****ed up. Have you tried configuring your anti-virus
program to NOT scan your e-mails?

Have you tried loading Outlook in its safe mode ("outlook.exe /safe")
which is NOT load any plug-ins that you installed?

's Computer Specifications

"Brian Tillman" wrote:

> trustmetours <(E-Mail Removed)> wrote:
>
> > Tried setting up a new account and the setting it to be the new
> > default account but still made no changes, but thanks for the
> > suggestion.
>
> Where did Gordon suggest creating a new account? He said start with a new
> mail profile.
> --
> Brian Tillman [MVP-Outlook]
>
>Give me some hints on how to start with a new mail profile as I am at a loss as to how to do it

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