Due to a series of missteps, I have a Toshiba laptop with XP media center
edition that got badly infected with a rootkit. I've cleared out the
infections, but now, when I boot up the computer, I can see that the wireless
network is connected, but neither Firefox nor IE will go online. I just get
a blank screen. I can go to the command line and ping yahoo.com
successfully, so networking is up, and ipconfig/all shows a good connection,
so it doesn't seem to be at that level.

Any help would be appreciated.

On Sat, 14 Feb 2009 09:40:01 -0800, ZingyMarathoner
<(E-Mail Removed)> wrote:

>Due to a series of missteps, I have a Toshiba laptop with XP media center
>edition that got badly infected with a rootkit. I've cleared out the
>infections, but now, when I boot up the computer, I can see that the wireless
>network is connected, but neither Firefox nor IE will go online. I just get
>a blank screen. I can go to the command line and ping yahoo.com
>successfully, so networking is up, and ipconfig/all shows a good connection,
>so it doesn't seem to be at that level.
>
>Any help would be appreciated.

Boot to the recovery disc and return the system to out-of-the-box
condition.

I really didn't want to have to do that and devote the hours required to get
it back to working condition. Anything less drastic?
"Randall Flagg" wrote:

> On Sat, 14 Feb 2009 09:40:01 -0800, ZingyMarathoner
> <(E-Mail Removed)> wrote:
>
> >Due to a series of missteps, I have a Toshiba laptop with XP media center
> >edition that got badly infected with a rootkit. I've cleared out the
> >infections, but now, when I boot up the computer, I can see that the wireless
> >network is connected, but neither Firefox nor IE will go online. I just get
> >a blank screen. I can go to the command line and ping yahoo.com
> >successfully, so networking is up, and ipconfig/all shows a good connection,
> >so it doesn't seem to be at that level.
> >
> >Any help would be appreciated.
>
> Boot to the recovery disc and return the system to out-of-the-box
> condition.
>

"ZingyMarathoner" <(E-Mail Removed)> wrote in
message news:63179DC6-EE2F-402A-BE42-(E-Mail Removed)...
>
> I really didn't want to have to do that and devote the hours required to
> get
> it back to working condition. Anything less drastic?

Sometimes this *is* the fastest and most reliable way to recover, especially
if you have all the basic installation disks on hand. And the
installations to a large degree do not require constant attention.

As it stands, you will now spend several of the hours a reinstall would
require just trying to get the network connection to work, and you won't be
sure that the system actually is reliable or what else is possibly wrong.
And so, you may wind up having to start over anyway.

I'd suggest that the reliable approach is to back up all your data to
another system, delete the partition, and use the recovery disks to start
over.

HTH
-pk


> "Randall Flagg" wrote:
>
>> On Sat, 14 Feb 2009 09:40:01 -0800, ZingyMarathoner
>> <(E-Mail Removed)> wrote:
>>
>> >Due to a series of missteps, I have a Toshiba laptop with XP media
>> >center
>> >edition that got badly infected with a rootkit. I've cleared out the
>> >infections, but now, when I boot up the computer, I can see that the
>> >wireless
>> >network is connected, but neither Firefox nor IE will go online. I just
>> >get
>> >a blank screen. I can go to the command line and ping yahoo.com
>> >successfully, so networking is up, and ipconfig/all shows a good
>> >connection,
>> >so it doesn't seem to be at that level.
>> >
>> >Any help would be appreciated.
>>
>> Boot to the recovery disc and return the system to out-of-the-box
>> condition.
>>

ZingyMarathoner wrote:
> Due to a series of missteps, I have a Toshiba laptop with XP media center
> edition that got badly infected with a rootkit. I've cleared out the
> infections, but now, when I boot up the computer, I can see that the wireless
> network is connected, but neither Firefox nor IE will go online. I just get
> a blank screen. I can go to the command line and ping yahoo.com
> successfully, so networking is up, and ipconfig/all shows a good connection,
> so it doesn't seem to be at that level.
>
> Any help would be appreciated.

Open Internet Options, Connections tab, click the Lan Settings button,
deselect all.

Also try these:

Flush DNS

Click Start, Run, type:

IPConfig /FlushDNS [Press Enter key]

NETSH

Click Start, Run, type:

netsh winsock reset

Press Enter key

Restart the system

You can also try this software download from a working machine:

LSP-Fix
http://www.cexx.org/lspfix.htm

--
Joe =o)

Run the bottom three tools from this link:

HijackThis
LSP Fix
Winsock Fix

Line 393 - Right Hand Side: http://www.kellys-korner-xp.com/xp_tweaks.htm

Or see: http://www.kellys-korner-xp.com/xp_s.htm#spy


--

All the Best and Happy Mardi Gras,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"ZingyMarathoner" <(E-Mail Removed)> wrote in
message news:7D1F96A8-38F4-4435-9C28-(E-Mail Removed)...
> Due to a series of missteps, I have a Toshiba laptop with XP media center
> edition that got badly infected with a rootkit. I've cleared out the
> infections, but now, when I boot up the computer, I can see that the
> wireless
> network is connected, but neither Firefox nor IE will go online. I just
> get
> a blank screen. I can go to the command line and ping yahoo.com
> successfully, so networking is up, and ipconfig/all shows a good
> connection,
> so it doesn't seem to be at that level.
>
> Any help would be appreciated.

Also: Run/CMD

ipconfig /release
ipconfig /renew
ipconfig /registerdns

--

All the Best and Happy Mardi Gras,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"Elmo" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> ZingyMarathoner wrote:
>> Due to a series of missteps, I have a Toshiba laptop with XP media center
>> edition that got badly infected with a rootkit. I've cleared out the
>> infections, but now, when I boot up the computer, I can see that the
>> wireless
>> network is connected, but neither Firefox nor IE will go online. I just
>> get
>> a blank screen. I can go to the command line and ping yahoo.com
>> successfully, so networking is up, and ipconfig/all shows a good
>> connection,
>> so it doesn't seem to be at that level.
>>
>> Any help would be appreciated.
>
> Open Internet Options, Connections tab, click the Lan Settings button,
> deselect all.
>
> Also try these:
>
> Flush DNS
>
> Click Start, Run, type:
>
> IPConfig /FlushDNS [Press Enter key]
>
> NETSH
>
> Click Start, Run, type:
>
> netsh winsock reset
>
> Press Enter key
>
> Restart the system
>
> You can also try this software download from a working machine:
>
> LSP-Fix
> http://www.cexx.org/lspfix.htm
>
> --
> Joe =o)