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can't get into ERC

 
 
Gary Roach
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Posts: n/a
 
      12th Feb 2008
I'm working on an XP Home machine with a registry problem. The file system
is NTFS. The machine gives a blue screen on boot and reports 0xc0000218 stop
error on the software hive. I've replaced this file with system restore
versions using another computer and with the c:\windows\repair version. I
get the same error. I've also done chkdsk fix scans on the drive using
another computer. I still get the same error. When I boot off the the XP cd
I don't even get the option of going into the repair console. It goes
straight to the list of partitions and doesn't give the "R" option to repair
the install. I've tried putting the ERC directly on the hard drive and
booting into it that way, but when I do so, all I get is the cursor at the
top of the screen - it never gets into the ERC. What to try next? Thanks.

--
Gary Roach
ADB Services


 
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Pegasus \(MVP\)
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      12th Feb 2008

"Gary Roach" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I'm working on an XP Home machine with a registry problem. The file system
> is NTFS. The machine gives a blue screen on boot and reports 0xc0000218
> stop error on the software hive. I've replaced this file with system
> restore versions using another computer and with the c:\windows\repair
> version. I get the same error. I've also done chkdsk fix scans on the
> drive using another computer. I still get the same error. When I boot off
> the the XP cd I don't even get the option of going into the repair
> console. It goes straight to the list of partitions and doesn't give the
> "R" option to repair the install. I've tried putting the ERC directly on
> the hard drive and booting into it that way, but when I do so, all I get
> is the cursor at the top of the screen - it never gets into the ERC. What
> to try next? Thanks.
>
> --
> Gary Roach
> ADB Services
>


I would do a manual System Restore, using the method described here:
http://support.microsoft.com/kb/307545.


 
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Gary Roach
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Posts: n/a
 
      12th Feb 2008
I want to do that method, but I can't get into the ERC.

"Pegasus (MVP)" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> "Gary Roach" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> I'm working on an XP Home machine with a registry problem. The file
>> system is NTFS. The machine gives a blue screen on boot and reports
>> 0xc0000218 stop error on the software hive. I've replaced this file with
>> system restore versions using another computer and with the
>> c:\windows\repair version. I get the same error. I've also done chkdsk
>> fix scans on the drive using another computer. I still get the same
>> error. When I boot off the the XP cd I don't even get the option of going
>> into the repair console. It goes straight to the list of partitions and
>> doesn't give the "R" option to repair the install. I've tried putting the
>> ERC directly on the hard drive and booting into it that way, but when I
>> do so, all I get is the cursor at the top of the screen - it never gets
>> into the ERC. What to try next? Thanks.
>>
>> --
>> Gary Roach
>> ADB Services
>>

>
> I would do a manual System Restore, using the method described here:
> http://support.microsoft.com/kb/307545.
>



 
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Pegasus \(MVP\)
Guest
Posts: n/a
 
      12th Feb 2008
Use your other computer, same as you did when you ran chkdsk.


"Gary Roach" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I want to do that method, but I can't get into the ERC.
>
> "Pegasus (MVP)" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>>
>> "Gary Roach" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> I'm working on an XP Home machine with a registry problem. The file
>>> system is NTFS. The machine gives a blue screen on boot and reports
>>> 0xc0000218 stop error on the software hive. I've replaced this file with
>>> system restore versions using another computer and with the
>>> c:\windows\repair version. I get the same error. I've also done chkdsk
>>> fix scans on the drive using another computer. I still get the same
>>> error. When I boot off the the XP cd I don't even get the option of
>>> going into the repair console. It goes straight to the list of
>>> partitions and doesn't give the "R" option to repair the install. I've
>>> tried putting the ERC directly on the hard drive and booting into it
>>> that way, but when I do so, all I get is the cursor at the top of the
>>> screen - it never gets into the ERC. What to try next? Thanks.
>>>
>>> --
>>> Gary Roach
>>> ADB Services
>>>

>>
>> I would do a manual System Restore, using the method described here:
>> http://support.microsoft.com/kb/307545.
>>

>
>



 
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Gary Roach
Guest
Posts: n/a
 
      12th Feb 2008
I tried replacing the software hive as well as the default, system, sam, and
security files from a system restore "snapshot" using the other computer and
a hard drive enclosure. Still, the Windows CD doesn't see the install and
doesn't offer to let me go into the ERC. I also tried copying all files from
the partition onto another disk that had been formated with FAT32, in case
there was some kind of security problem occuring as a result of the NTFS
filesystem. Still, I can't get into the ERC or perform a repair install.

"Pegasus (MVP)" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Use your other computer, same as you did when you ran chkdsk.
>
>
> "Gary Roach" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>>I want to do that method, but I can't get into the ERC.
>>
>> "Pegasus (MVP)" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>>
>>> "Gary Roach" <(E-Mail Removed)> wrote in message
>>> news:(E-Mail Removed)...
>>>> I'm working on an XP Home machine with a registry problem. The file
>>>> system is NTFS. The machine gives a blue screen on boot and reports
>>>> 0xc0000218 stop error on the software hive. I've replaced this file
>>>> with system restore versions using another computer and with the
>>>> c:\windows\repair version. I get the same error. I've also done chkdsk
>>>> fix scans on the drive using another computer. I still get the same
>>>> error. When I boot off the the XP cd I don't even get the option of
>>>> going into the repair console. It goes straight to the list of
>>>> partitions and doesn't give the "R" option to repair the install. I've
>>>> tried putting the ERC directly on the hard drive and booting into it
>>>> that way, but when I do so, all I get is the cursor at the top of the
>>>> screen - it never gets into the ERC. What to try next? Thanks.
>>>>
>>>> --
>>>> Gary Roach
>>>> ADB Services
>>>>
>>>
>>> I would do a manual System Restore, using the method described here:
>>> http://support.microsoft.com/kb/307545.
>>>

>>
>>

>
>



 
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Pegasus \(MVP\)
Guest
Posts: n/a
 
      12th Feb 2008
What you report suggests that it's not just the registry that is
damaged but certain key files too. You may have to reload
Windows from scratch.


"Gary Roach" <(E-Mail Removed)> wrote in message
news:%23GzoJ%(E-Mail Removed)...
>I tried replacing the software hive as well as the default, system, sam,
>and security files from a system restore "snapshot" using the other
>computer and a hard drive enclosure. Still, the Windows CD doesn't see the
>install and doesn't offer to let me go into the ERC. I also tried copying
>all files from the partition onto another disk that had been formated with
>FAT32, in case there was some kind of security problem occuring as a result
>of the NTFS filesystem. Still, I can't get into the ERC or perform a repair
>install.
>
> "Pegasus (MVP)" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Use your other computer, same as you did when you ran chkdsk.
>>
>>
>> "Gary Roach" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>>I want to do that method, but I can't get into the ERC.
>>>
>>> "Pegasus (MVP)" <(E-Mail Removed)> wrote in message
>>> news:(E-Mail Removed)...
>>>>
>>>> "Gary Roach" <(E-Mail Removed)> wrote in message
>>>> news:(E-Mail Removed)...
>>>>> I'm working on an XP Home machine with a registry problem. The file
>>>>> system is NTFS. The machine gives a blue screen on boot and reports
>>>>> 0xc0000218 stop error on the software hive. I've replaced this file
>>>>> with system restore versions using another computer and with the
>>>>> c:\windows\repair version. I get the same error. I've also done chkdsk
>>>>> fix scans on the drive using another computer. I still get the same
>>>>> error. When I boot off the the XP cd I don't even get the option of
>>>>> going into the repair console. It goes straight to the list of
>>>>> partitions and doesn't give the "R" option to repair the install. I've
>>>>> tried putting the ERC directly on the hard drive and booting into it
>>>>> that way, but when I do so, all I get is the cursor at the top of the
>>>>> screen - it never gets into the ERC. What to try next? Thanks.
>>>>>
>>>>> --
>>>>> Gary Roach
>>>>> ADB Services
>>>>>
>>>>
>>>> I would do a manual System Restore, using the method described here:
>>>> http://support.microsoft.com/kb/307545.
>>>>
>>>
>>>

>>
>>

>
>



 
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Gary Roach
Guest
Posts: n/a
 
      12th Feb 2008
Well success! I tried some different restore points and got it to work.
Thanks for the help.

"Pegasus (MVP)" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> What you report suggests that it's not just the registry that is
> damaged but certain key files too. You may have to reload
> Windows from scratch.
>
>
> "Gary Roach" <(E-Mail Removed)> wrote in message
> news:%23GzoJ%(E-Mail Removed)...
>>I tried replacing the software hive as well as the default, system, sam,
>>and security files from a system restore "snapshot" using the other
>>computer and a hard drive enclosure. Still, the Windows CD doesn't see the
>>install and doesn't offer to let me go into the ERC. I also tried copying
>>all files from the partition onto another disk that had been formated with
>>FAT32, in case there was some kind of security problem occuring as a
>>result of the NTFS filesystem. Still, I can't get into the ERC or perform
>>a repair install.
>>
>> "Pegasus (MVP)" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> Use your other computer, same as you did when you ran chkdsk.
>>>
>>>
>>> "Gary Roach" <(E-Mail Removed)> wrote in message
>>> news:(E-Mail Removed)...
>>>>I want to do that method, but I can't get into the ERC.
>>>>
>>>> "Pegasus (MVP)" <(E-Mail Removed)> wrote in message
>>>> news:(E-Mail Removed)...
>>>>>
>>>>> "Gary Roach" <(E-Mail Removed)> wrote in message
>>>>> news:(E-Mail Removed)...
>>>>>> I'm working on an XP Home machine with a registry problem. The file
>>>>>> system is NTFS. The machine gives a blue screen on boot and reports
>>>>>> 0xc0000218 stop error on the software hive. I've replaced this file
>>>>>> with system restore versions using another computer and with the
>>>>>> c:\windows\repair version. I get the same error. I've also done
>>>>>> chkdsk fix scans on the drive using another computer. I still get
>>>>>> the same error. When I boot off the the XP cd I don't even get the
>>>>>> option of going into the repair console. It goes straight to the list
>>>>>> of partitions and doesn't give the "R" option to repair the install.
>>>>>> I've tried putting the ERC directly on the hard drive and booting
>>>>>> into it that way, but when I do so, all I get is the cursor at the
>>>>>> top of the screen - it never gets into the ERC. What to try next?
>>>>>> Thanks.
>>>>>>
>>>>>> --
>>>>>> Gary Roach
>>>>>> ADB Services
>>>>>>
>>>>>
>>>>> I would do a manual System Restore, using the method described here:
>>>>> http://support.microsoft.com/kb/307545.
>>>>>
>>>>
>>>>
>>>
>>>

>>
>>

>
>



 
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Pegasus \(MVP\)
Guest
Posts: n/a
 
      12th Feb 2008
Thanks for the feedback. It suggests that your problem is not
as recent as you thought it was.

"Gary Roach" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Well success! I tried some different restore points and got it to work.
> Thanks for the help.
>



 
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