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Can't get fax working

 
 
Alexa McLaughlin
Guest
Posts: n/a
 
      14th Dec 2007
For lots of reasons, I recently reformatted my system disk and re-installed
windows and programs. My previously working external modem installed as
standard 56k now can't be "queried", showing "the port that the modem is
using is currently open by another application". MS fax shows no modems
installed and no port to install on. I can't find any applications which may
be the culprit, using services or event logs.

Any ideas?

Alexa


 
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DL
Guest
Posts: n/a
 
      14th Dec 2007
After the format / reinstalling winxp you installed the correct drivers and
didnt rely on win update drivers?

"Alexa McLaughlin" <(E-Mail Removed)> wrote in
message news:6D8A7A34-04D4-4762-B27E-(E-Mail Removed)...
> For lots of reasons, I recently reformatted my system disk and
> re-installed
> windows and programs. My previously working external modem installed as
> standard 56k now can't be "queried", showing "the port that the modem is
> using is currently open by another application". MS fax shows no modems
> installed and no port to install on. I can't find any applications which
> may
> be the culprit, using services or event logs.
>
> Any ideas?
>
> Alexa
>
>



 
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Alexa McLaughlin
Guest
Posts: n/a
 
      14th Dec 2007
Thanks for responding. The modem is a KTX by Edge which are out of business.
The latest drivers are pre XP and don't work. But the standard XP drivers did.

I think the problem may be a different program tying up the port, perhaps a
mistaken networking configuration, so am looking for a way to find out what
appliction is using the port.

Alexa

"DL" wrote:

> After the format / reinstalling winxp you installed the correct drivers and
> didnt rely on win update drivers?
>
> "Alexa McLaughlin" <(E-Mail Removed)> wrote in
> message news:6D8A7A34-04D4-4762-B27E-(E-Mail Removed)...
> > For lots of reasons, I recently reformatted my system disk and
> > re-installed
> > windows and programs. My previously working external modem installed as
> > standard 56k now can't be "queried", showing "the port that the modem is
> > using is currently open by another application". MS fax shows no modems
> > installed and no port to install on. I can't find any applications which
> > may
> > be the culprit, using services or event logs.
> >
> > Any ideas?
> >
> > Alexa
> >
> >

>
>
>

 
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DL
Guest
Posts: n/a
 
      14th Dec 2007
I also meant your other hardware & chipset drivers.
Does your external modem have a reset btn/switch?
In Modems tried removing it then rebooting to let win reinstall it?

"Alexa McLaughlin" <(E-Mail Removed)> wrote in
message news:B2EE9149-BAD4-495A-8C8D-(E-Mail Removed)...
> Thanks for responding. The modem is a KTX by Edge which are out of
> business.
> The latest drivers are pre XP and don't work. But the standard XP drivers
> did.
>
> I think the problem may be a different program tying up the port, perhaps
> a
> mistaken networking configuration, so am looking for a way to find out
> what
> appliction is using the port.
>
> Alexa
>
> "DL" wrote:
>
>> After the format / reinstalling winxp you installed the correct drivers
>> and
>> didnt rely on win update drivers?
>>
>> "Alexa McLaughlin" <(E-Mail Removed)> wrote in
>> message news:6D8A7A34-04D4-4762-B27E-(E-Mail Removed)...
>> > For lots of reasons, I recently reformatted my system disk and
>> > re-installed
>> > windows and programs. My previously working external modem installed as
>> > standard 56k now can't be "queried", showing "the port that the modem
>> > is
>> > using is currently open by another application". MS fax shows no modems
>> > installed and no port to install on. I can't find any applications
>> > which
>> > may
>> > be the culprit, using services or event logs.
>> >
>> > Any ideas?
>> >
>> > Alexa
>> >
>> >

>>
>>
>>



 
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Alexa McLaughlin
Guest
Posts: n/a
 
      14th Dec 2007
Mostly used downloaded drivers (where possible) as you suggest.

I have repeatedly reset switch, to no avail.

I have repeatedly tried removing it then rebooting to let win reinstall it,
to no avail.

Alexa

"DL" wrote:

> I also meant your other hardware & chipset drivers.
> Does your external modem have a reset btn/switch?
> In Modems tried removing it then rebooting to let win reinstall it?
>
> "Alexa McLaughlin" <(E-Mail Removed)> wrote in
> message news:B2EE9149-BAD4-495A-8C8D-(E-Mail Removed)...
> > Thanks for responding. The modem is a KTX by Edge which are out of
> > business.
> > The latest drivers are pre XP and don't work. But the standard XP drivers
> > did.
> >
> > I think the problem may be a different program tying up the port, perhaps
> > a
> > mistaken networking configuration, so am looking for a way to find out
> > what
> > appliction is using the port.
> >
> > Alexa
> >
> > "DL" wrote:
> >
> >> After the format / reinstalling winxp you installed the correct drivers
> >> and
> >> didnt rely on win update drivers?
> >>
> >> "Alexa McLaughlin" <(E-Mail Removed)> wrote in
> >> message news:6D8A7A34-04D4-4762-B27E-(E-Mail Removed)...
> >> > For lots of reasons, I recently reformatted my system disk and
> >> > re-installed
> >> > windows and programs. My previously working external modem installed as
> >> > standard 56k now can't be "queried", showing "the port that the modem
> >> > is
> >> > using is currently open by another application". MS fax shows no modems
> >> > installed and no port to install on. I can't find any applications
> >> > which
> >> > may
> >> > be the culprit, using services or event logs.
> >> >
> >> > Any ideas?
> >> >
> >> > Alexa
> >> >
> >> >
> >>
> >>
> >>

>
>
>

 
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DL
Guest
Posts: n/a
 
      14th Dec 2007
If you open Phone & Modems in Control Panel, does the Advanced tab indicate
the port or Advanced allow you to change the port.
Or if you add a modem does this help with configeration?

"Alexa McLaughlin" <(E-Mail Removed)> wrote in
message news:54C3CE33-9BFB-4FBA-A105-(E-Mail Removed)...
> Mostly used downloaded drivers (where possible) as you suggest.
>
> I have repeatedly reset switch, to no avail.
>
> I have repeatedly tried removing it then rebooting to let win reinstall
> it,
> to no avail.
>
> Alexa
>
> "DL" wrote:
>
>> I also meant your other hardware & chipset drivers.
>> Does your external modem have a reset btn/switch?
>> In Modems tried removing it then rebooting to let win reinstall it?
>>
>> "Alexa McLaughlin" <(E-Mail Removed)> wrote in
>> message news:B2EE9149-BAD4-495A-8C8D-(E-Mail Removed)...
>> > Thanks for responding. The modem is a KTX by Edge which are out of
>> > business.
>> > The latest drivers are pre XP and don't work. But the standard XP
>> > drivers
>> > did.
>> >
>> > I think the problem may be a different program tying up the port,
>> > perhaps
>> > a
>> > mistaken networking configuration, so am looking for a way to find out
>> > what
>> > appliction is using the port.
>> >
>> > Alexa
>> >
>> > "DL" wrote:
>> >
>> >> After the format / reinstalling winxp you installed the correct
>> >> drivers
>> >> and
>> >> didnt rely on win update drivers?
>> >>
>> >> "Alexa McLaughlin" <(E-Mail Removed)> wrote
>> >> in
>> >> message news:6D8A7A34-04D4-4762-B27E-(E-Mail Removed)...
>> >> > For lots of reasons, I recently reformatted my system disk and
>> >> > re-installed
>> >> > windows and programs. My previously working external modem installed
>> >> > as
>> >> > standard 56k now can't be "queried", showing "the port that the
>> >> > modem
>> >> > is
>> >> > using is currently open by another application". MS fax shows no
>> >> > modems
>> >> > installed and no port to install on. I can't find any applications
>> >> > which
>> >> > may
>> >> > be the culprit, using services or event logs.
>> >> >
>> >> > Any ideas?
>> >> >
>> >> > Alexa
>> >> >
>> >> >
>> >>
>> >>
>> >>

>>
>>
>>



 
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Alexa McLaughlin
Guest
Posts: n/a
 
      15th Dec 2007
I can change from COM1 to 3 but to no avail.

I can't add a modem, because no ports are listed.

Alexa

"DL" wrote:

> If you open Phone & Modems in Control Panel, does the Advanced tab indicate
> the port or Advanced allow you to change the port.
> Or if you add a modem does this help with configeration?
>
> "Alexa McLaughlin" <(E-Mail Removed)> wrote in
> message news:54C3CE33-9BFB-4FBA-A105-(E-Mail Removed)...
> > Mostly used downloaded drivers (where possible) as you suggest.
> >
> > I have repeatedly reset switch, to no avail.
> >
> > I have repeatedly tried removing it then rebooting to let win reinstall
> > it,
> > to no avail.
> >
> > Alexa
> >
> > "DL" wrote:
> >
> >> I also meant your other hardware & chipset drivers.
> >> Does your external modem have a reset btn/switch?
> >> In Modems tried removing it then rebooting to let win reinstall it?
> >>
> >> "Alexa McLaughlin" <(E-Mail Removed)> wrote in
> >> message news:B2EE9149-BAD4-495A-8C8D-(E-Mail Removed)...
> >> > Thanks for responding. The modem is a KTX by Edge which are out of
> >> > business.
> >> > The latest drivers are pre XP and don't work. But the standard XP
> >> > drivers
> >> > did.
> >> >
> >> > I think the problem may be a different program tying up the port,
> >> > perhaps
> >> > a
> >> > mistaken networking configuration, so am looking for a way to find out
> >> > what
> >> > appliction is using the port.
> >> >
> >> > Alexa
> >> >
> >> > "DL" wrote:
> >> >
> >> >> After the format / reinstalling winxp you installed the correct
> >> >> drivers
> >> >> and
> >> >> didnt rely on win update drivers?
> >> >>
> >> >> "Alexa McLaughlin" <(E-Mail Removed)> wrote
> >> >> in
> >> >> message news:6D8A7A34-04D4-4762-B27E-(E-Mail Removed)...
> >> >> > For lots of reasons, I recently reformatted my system disk and
> >> >> > re-installed
> >> >> > windows and programs. My previously working external modem installed
> >> >> > as
> >> >> > standard 56k now can't be "queried", showing "the port that the
> >> >> > modem
> >> >> > is
> >> >> > using is currently open by another application". MS fax shows no
> >> >> > modems
> >> >> > installed and no port to install on. I can't find any applications
> >> >> > which
> >> >> > may
> >> >> > be the culprit, using services or event logs.
> >> >> >
> >> >> > Any ideas?
> >> >> >
> >> >> > Alexa
> >> >> >
> >> >> >
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>

>
>
>

 
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DL
Guest
Posts: n/a
 
      15th Dec 2007
If you cannot add a modem, because no ports are avilable I think that would
indicate a problem with your mobo chipset drivers or maybe conflicts

"Alexa McLaughlin" <(E-Mail Removed)> wrote in
message news:11853A7C-0ED1-4FB6-93EA-(E-Mail Removed)...
>I can change from COM1 to 3 but to no avail.
>
> I can't add a modem, because no ports are listed.
>
> Alexa
>
> "DL" wrote:
>
>> If you open Phone & Modems in Control Panel, does the Advanced tab
>> indicate
>> the port or Advanced allow you to change the port.
>> Or if you add a modem does this help with configeration?
>>
>> "Alexa McLaughlin" <(E-Mail Removed)> wrote in
>> message news:54C3CE33-9BFB-4FBA-A105-(E-Mail Removed)...
>> > Mostly used downloaded drivers (where possible) as you suggest.
>> >
>> > I have repeatedly reset switch, to no avail.
>> >
>> > I have repeatedly tried removing it then rebooting to let win reinstall
>> > it,
>> > to no avail.
>> >
>> > Alexa
>> >
>> > "DL" wrote:
>> >
>> >> I also meant your other hardware & chipset drivers.
>> >> Does your external modem have a reset btn/switch?
>> >> In Modems tried removing it then rebooting to let win reinstall it?
>> >>
>> >> "Alexa McLaughlin" <(E-Mail Removed)> wrote
>> >> in
>> >> message news:B2EE9149-BAD4-495A-8C8D-(E-Mail Removed)...
>> >> > Thanks for responding. The modem is a KTX by Edge which are out of
>> >> > business.
>> >> > The latest drivers are pre XP and don't work. But the standard XP
>> >> > drivers
>> >> > did.
>> >> >
>> >> > I think the problem may be a different program tying up the port,
>> >> > perhaps
>> >> > a
>> >> > mistaken networking configuration, so am looking for a way to find
>> >> > out
>> >> > what
>> >> > appliction is using the port.
>> >> >
>> >> > Alexa
>> >> >
>> >> > "DL" wrote:
>> >> >
>> >> >> After the format / reinstalling winxp you installed the correct
>> >> >> drivers
>> >> >> and
>> >> >> didnt rely on win update drivers?
>> >> >>
>> >> >> "Alexa McLaughlin" <(E-Mail Removed)>
>> >> >> wrote
>> >> >> in
>> >> >> message news:6D8A7A34-04D4-4762-B27E-(E-Mail Removed)...
>> >> >> > For lots of reasons, I recently reformatted my system disk and
>> >> >> > re-installed
>> >> >> > windows and programs. My previously working external modem
>> >> >> > installed
>> >> >> > as
>> >> >> > standard 56k now can't be "queried", showing "the port that the
>> >> >> > modem
>> >> >> > is
>> >> >> > using is currently open by another application". MS fax shows no
>> >> >> > modems
>> >> >> > installed and no port to install on. I can't find any
>> >> >> > applications
>> >> >> > which
>> >> >> > may
>> >> >> > be the culprit, using services or event logs.
>> >> >> >
>> >> >> > Any ideas?
>> >> >> >
>> >> >> > Alexa
>> >> >> >
>> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>

>>
>>
>>



 
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