I have Windows XP and Internet Explorer 6.0. When I try
to open Internet Explorer, it comes up with a "Cannot
find server or DNS error" even though I am signed onto
AOL. Also, unless I am using a high speed connection, my
napster or windows media programs will not work. What
have I done!! Please someone help.

"ta" <(E-Mail Removed)> wrote in message
news:134f001c416ef$c6fbebd0$(E-Mail Removed)
> I have Windows XP and Internet Explorer 6.0. When I try
> to open Internet Explorer, it comes up with a "Cannot
> find server or DNS error" even though I am signed onto
> AOL. Also, unless I am using a high speed connection, my
> napster or windows media programs will not work. What
> have I done!! Please someone help.

Open the Internet Options applet in Control Panel
Uncheck "Enable third-party browser extensions" on the Advanced tab.

Then eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs...cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

>-----Original Message-----
>"ta" <(E-Mail Removed)> wrote in message
>news:134f001c416ef$c6fbebd0$(E-Mail Removed)
>> I have Windows XP and Internet Explorer 6.0. When I
try
>> to open Internet Explorer, it comes up with a "Cannot
>> find server or DNS error" even though I am signed onto
>> AOL. Also, unless I am using a high speed connection,
my
>> napster or windows media programs will not work. What
>> have I done!! Please someone help.
>
>Open the Internet Options applet in Control Panel
>Uncheck "Enable third-party browser extensions" on the
Advanced tab.
>
>Then eliminate any scumware.
>See
>Dealing with Unwanted Spyware, Parasites, Toolbars and
Search Engines
>http://mvps.org/winhelp2002/unwanted.htm
>
>Note that AdAware and SpyBot S & D will each catch some
things the other
>won't. Also, each needs to be updated before every use,
even when just
>downloaded. There's also a lot more to do than just
those two programs.
>CWShredder is also available here:
>http://www.kellys-korner-xp.com/regs...cwshredder.zip
>**Post your HijackThis log to
>http://forums.spywareinfo.com/ or the Spyware forum at
>http://forum.aumha.org/ for expert analysis, not here.**
>Alternative download pages for Ad-Aware, Spybot,
HijackThis and CWShredder
>may be found on this page:
>http://aumha.org/a/parasite.htm.
>If trying everything at that site does not fix the
problem please post back
>in the same thread.
>
>--
>Frank Saunders, MS-MVP, IE/OE
>Please respond in Newsgroup. Do not send email
>http://www.fjsmjs.com
>Protect your PC
>http://www.microsoft.com/security/protect/
>
>
>.
>I tried all of the above and still not working. It's
strange because I have internet access through AOL but do
not have internet access through Internet Explorer.

"ta" <(E-Mail Removed)> wrote in message
news:1622701c416f8$81aa5220$(E-Mail Removed)
>> -----Original Message-----
>> "ta" <(E-Mail Removed)> wrote in message
>> news:134f001c416ef$c6fbebd0$(E-Mail Removed)
>>> I have Windows XP and Internet Explorer 6.0. When I try
>>> to open Internet Explorer, it comes up with a "Cannot
>>> find server or DNS error" even though I am signed onto
>>> AOL. Also, unless I am using a high speed connection, my
>>> napster or windows media programs will not work. What
>>> have I done!! Please someone help.
>>
>> Open the Internet Options applet in Control Panel
>> Uncheck "Enable third-party browser extensions" on the Advanced tab.
>>
>> Then eliminate any scumware.
>> See
>> Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
>> http://mvps.org/winhelp2002/unwanted.htm
>>
>> Note that AdAware and SpyBot S & D will each catch some things the
>> other won't. Also, each needs to be updated before every use, even
>> when just downloaded. There's also a lot more to do than just those
>> two programs. CWShredder is also available here:
>> http://www.kellys-korner-xp.com/regs...cwshredder.zip
>> **Post your HijackThis log to
>> http://forums.spywareinfo.com/ or the Spyware forum at
>> http://forum.aumha.org/ for expert analysis, not here.**
>> Alternative download pages for Ad-Aware, Spybot, HijackThis and
>> CWShredder may be found on this page:
>> http://aumha.org/a/parasite.htm.
>> If trying everything at that site does not fix the problem please
>> post back in the same thread.
>>
>> --
>> Frank Saunders, MS-MVP, IE/OE
>> Please respond in Newsgroup. Do not send email
>> http://www.fjsmjs.com
>> Protect your PC
>> http://www.microsoft.com/security/protect/
>>
>>
>> .
>> I tried all of the above and still not working. It's
> strange because I have internet access through AOL but do
> not have internet access through Internet Explorer.

Try the Internet Options applet again and this time change the Home Page to
about:blank

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/