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I can't get to any of my files.

 
 
espman2
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      17th Mar 2009
It happened today! I rebooted my computer (XP) and I got an error message
that something shut down DOS 5 File Compare Utility as a security risk. I
told the computer OK,
and when it booted up, my wallpaper is there but no icons show up. I'm doing
this thruugh a utility. My computer is down big time. Please help.
espman2
 
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nass
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      17th Mar 2009


"espman2" wrote:

> It happened today! I rebooted my computer (XP) and I got an error message
> that something shut down DOS 5 File Compare Utility as a security risk. I
> told the computer OK,
> and when it booted up, my wallpaper is there but no icons show up. I'm doing
> this thruugh a utility. My computer is down big time. Please help.
> espman2


Try System Restore by doing this:
Click Start >> All Programs >> Accessories >> System Tools >> System Restore
and pick up a date to before that happened.

scan by going through these cleaning steps:
- Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html

http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html
Run diskm cleanup then this command:
sfc /scannow
HTH,
nass
--
http://www.nasstec.co.uk

 
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