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Can't find PST file using Windows Explorer

 
 
Kurt
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      26th Sep 2008
I want to back up my PST file using the backup utility in Windows XP. In
Outlook 2007, I can find the file location for my PST file. But when
navigating to the indicated folder, Windows explorer doesn't show the file;
even when I have selected to View Hidden Files. If I use Search in Windows
XP, it finds the file in the correct location. How can I get the file to show
up in Windows Explorer when navigating to that folder?
 
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Mary
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      26th Sep 2008
You should not use Windows backup for Outlook. Download and use Outlook
Backup that is available at the Office Downloads web site. It is automated
and places the Backup option on the File menu in OL.

"Kurt" wrote:

> I want to back up my PST file using the backup utility in Windows XP. In
> Outlook 2007, I can find the file location for my PST file. But when
> navigating to the indicated folder, Windows explorer doesn't show the file;
> even when I have selected to View Hidden Files. If I use Search in Windows
> XP, it finds the file in the correct location. How can I get the file to show
> up in Windows Explorer when navigating to that folder?

 
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Brian Tillman [MVP - Outlook]
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      29th Sep 2008
"Kurt" <(E-Mail Removed)> wrote in message
news:FDAD9180-6C60-401C-BE2D-(E-Mail Removed)...

>I want to back up my PST file using the backup utility in Windows XP. In
> Outlook 2007, I can find the file location for my PST file. But when
> navigating to the indicated folder, Windows explorer doesn't show the
> file;
> even when I have selected to View Hidden Files. If I use Search in
> Windows
> XP, it finds the file in the correct location. How can I get the file to
> show
> up in Windows Explorer when navigating to that folder?


Enable viewing hidden files and folders. In Windows Explorer, click
Tools>Folder Options>View. Select the radio button labeled "Show hidden
files and folders". I usually uncheck "Hide extensions to known file types"
as well.
--
Brian Tillman [MVP-Outlook]

 
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