When I click on Start<Help and Support, I get a message which says that
"Windows cannot find 'helpctr.exe'. Make sure you typed the name correctly
and then try again. To search for a file, click the Start button, and then
click Search." Search finds a number of versions of helpctr.exe - but that
doesn't put a copy of the file where it belongs. The version it finds that
works when I double click on it is in C:\WINDOWS\PCHEALTH\HELPCTR\Binaries.
Can someone tell me how to correct this problem? Thanks!!!

Why doesn't Help and Support work?
http://www.kellys-korner-xp.com/top10faqs.htm

--
All the Best,
Kelly

Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"+++Bobby "O"+++" <(E-Mail Removed)> wrote in message
news:jDZfc.16928$fq4.12031@lakeread05...
> When I click on Start<Help and Support, I get a message which says that
> "Windows cannot find 'helpctr.exe'. Make sure you typed the name
> correctly
> and then try again. To search for a file, click the Start button, and
> then
> click Search." Search finds a number of versions of helpctr.exe - but
> that
> doesn't put a copy of the file where it belongs. The version it finds
> that
> works when I double click on it is in
> C:\WINDOWS\PCHEALTH\HELPCTR\Binaries.
> Can someone tell me how to correct this problem? Thanks!!!
>
>

Thanks, Kelly - but this didn't work. Any other suggestions? Thanks.....



"Kelly" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Why doesn't Help and Support work?
> http://www.kellys-korner-xp.com/top10faqs.htm
>
> --
> All the Best,
> Kelly
>
> Microsoft-MVP Windows® XP
> 2004 Windows MVP "Winny" Award
>
> Troubleshooting Windows XP
> http://www.kellys-korner-xp.com
>
> Taskbar Repair Tool Plus!
> http://www.kellys-korner-xp.com/taskbarplus!.htm
>
>
> "+++Bobby "O"+++" <(E-Mail Removed)> wrote in message
> news:jDZfc.16928$fq4.12031@lakeread05...
> > When I click on Start<Help and Support, I get a message which says that
> > "Windows cannot find 'helpctr.exe'. Make sure you typed the name
> > correctly
> > and then try again. To search for a file, click the Start button, and
> > then
> > click Search." Search finds a number of versions of helpctr.exe - but
> > that
> > doesn't put a copy of the file where it belongs. The version it finds
> > that
> > works when I double click on it is in
> > C:\WINDOWS\PCHEALTH\HELPCTR\Binaries.
> > Can someone tell me how to correct this problem? Thanks!!!
> >
> >
>
>