I'm trying to follow the instructions in
http://support.microsoft.com/default...b;en-us;298370 to
delete the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\LPTENUM
registry key that seems to be preventing tht New Hardware Wizard from
installing a printer. When I right click on the key and select
"delete" it says the key cannpt be deleted.

I've been struggling with this problem for months now. I've uninstalled
everything, downloaded the latest XP drivers, installed the new drivers
and no matter what I do, when all the driver files are copied I get
"New Hardware
Wizard cannot install this hardware. The system cannot
find the file specified."

This all began with the installation of Service Pack 2.

Any help or suggestions would be greatly apppreciated. You can email
me at secondyoko at yahoo dot com if you prefer.

Admins do not get Full Control permissions to the key when it is created by
the PnP subsystem. You do have the permissions to add the admin with full
control to this key. Then you can delete the key.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I'm trying to follow the instructions in
> http://support.microsoft.com/default...b;en-us;298370 to
> delete the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\LPTENUM
> registry key that seems to be preventing tht New Hardware Wizard from
> installing a printer. When I right click on the key and select
> "delete" it says the key cannpt be deleted.
>
> I've been struggling with this problem for months now. I've uninstalled
> everything, downloaded the latest XP drivers, installed the new drivers
> and no matter what I do, when all the driver files are copied I get
> "New Hardware
> Wizard cannot install this hardware. The system cannot
> find the file specified."
>
> This all began with the installation of Service Pack 2.
>
> Any help or suggestions would be greatly apppreciated. You can email
> me at secondyoko at yahoo dot com if you prefer.
>

Thanks but how do I add this permission? Is it an option in regedit?


Alan Morris(MSFT) wrote:
> Admins do not get Full Control permissions to the key when it is
created by
> the PnP subsystem. You do have the permissions to add the admin with
full
> control to this key. Then you can delete the key.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no
rights.
>
> <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > I'm trying to follow the instructions in
> > http://support.microsoft.com/default...b;en-us;298370 to
> > delete the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\LPTENUM
> > registry key that seems to be preventing tht New Hardware Wizard
from
> > installing a printer. When I right click on the key and select
> > "delete" it says the key cannpt be deleted.
> >
> > I've been struggling with this problem for months now. I've
uninstalled
> > everything, downloaded the latest XP drivers, installed the new
drivers
> > and no matter what I do, when all the driver files are copied I get
> > "New Hardware
> > Wizard cannot install this hardware. The system cannot
> > find the file specified."
> >
> > This all began with the installation of Service Pack 2.
> >
> > Any help or suggestions would be greatly apppreciated. You can
email
> > me at secondyoko at yahoo dot com if you prefer.
> >

regedit
select the key, Right click, Permissions,

then add the machine\administrators
grant Full Control. Ok

Now delete the key.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Thanks but how do I add this permission? Is it an option in regedit?
>
>
> Alan Morris(MSFT) wrote:
> > Admins do not get Full Control permissions to the key when it is
> created by
> > the PnP subsystem. You do have the permissions to add the admin with
> full
> > control to this key. Then you can delete the key.
> >
> > --
> > Alan Morris
> > Windows Printing Team
> > Search the Microsoft Knowledge Base here:
> > http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >
> > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> >
> > <(E-Mail Removed)> wrote in message
> > news:(E-Mail Removed)...
> > > I'm trying to follow the instructions in
> > > http://support.microsoft.com/default...b;en-us;298370 to
> > > delete the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\LPTENUM
> > > registry key that seems to be preventing tht New Hardware Wizard
> from
> > > installing a printer. When I right click on the key and select
> > > "delete" it says the key cannpt be deleted.
> > >
> > > I've been struggling with this problem for months now. I've
> uninstalled
> > > everything, downloaded the latest XP drivers, installed the new
> drivers
> > > and no matter what I do, when all the driver files are copied I get
> > > "New Hardware
> > > Wizard cannot install this hardware. The system cannot
> > > find the file specified."
> > >
> > > This all began with the installation of Service Pack 2.
> > >
> > > Any help or suggestions would be greatly apppreciated. You can
> email
> > > me at secondyoko at yahoo dot com if you prefer.
> > >
>