Interesting...that qualifies as a jump from a frying pan into a deep fat
fryer. Uninstall Norton and then run their debris removal tool; Norton's
uninstaller leaves a good deal of crud behind:
http://service1.symantec.com/SUPPORT...05033108162039
Download and run the Norton Removal Tool
Once that's done, you can re-install Norton WITHOUT any of it's email
scanning components. Email scanning on anything but the email server,
itself, WILL eventually create problems,. You do net need email scanning,
it is redundant, it does nothing but create problems, and your system will
be fully protected without it, provided you keep the file system scanner up
to date.
Hal
--
Hal Hostetler, CPBE --
(E-Mail Removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks -
www.badnewsbluesband.com
"Craig Torell" <(E-Mail Removed)> wrote in message
news:B22224BF-BE55-4E56-BE43-(E-Mail Removed)...
> I am using Office 2007 Ultimate under XP SP3. I was using Symantec
Anti-Virus
> ("SAV") 10.1 (Small Business Edition) to scan emails. I uninstalled SAV
and
> installed Norton Anti-Virus 2008 in its place. Now, the first time I try
to
> open an email after opening Outlook 2007, I get the following error: "The
> Add-in 'Symantec AntiVirus 10.1' (C:\Program
> Files\Symantec_Client_Security\Symantec AntiVirus\vpmsece4.dll) cannot be
> loaded and has been disabled by Outlook. Please contact the Add-in
> manufactuer for an update. If no update is available, please uninstall the
> Add-in."
>
> Outlook shows no Add-ins with this name (disabled or otherwise) in the
> Trusted Add-in list. There is obviously some vestigial part of Symantec
> AntiVirus hanging around but I cannot find it, and Symantec cannot help
me,
> other than supplying a manual procedure to remove the product, which was
> ineffective. I have done the following:
> 1. Uninstalled Norton Anti-Virus.
> 2. Followed SAV 10.1 manual removal procedure, including removal of every
> reference to Symantec in the registry. Before even doing this I checked
and
> found that there was no reference to vpmsece4.dll in the the registry (nor
> was it present anywhere on the hard drive, nor does the dll name occur [in
> readable form] within any file on the drive other than the original
> installation log - which references a now-deleted folder), nor was the
> Symantec folder present on my hard drive.
> 3. Ran Office 2007 Ultimate "Repair" option from Control Panel.
>
> Still get the error message. How do I get Outlook to stop looking for this
> deleted Add-in? Do I need to uninstall Outlook and reinstall it, or will
that
> even make a difference?
>
> Thanks for any help you can give!
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