I cannot clear one cookie/cache from my temporary internet folder, and it is
keeping me from going to my home page of www.excite.com. The folder is
listed as functions_ie and then the end of it reads
http://docs1.excite.com/functions_ie.js Any idea how to get rid of this
where I can get back to home page. CHecked every blog and web sit I could
think of, but no luck. Next step to call help desk.

Hi carlsbadjack :-)

You don't mention the version of WIndows you are using, but, they the
following and see if it helps:

CCleaner
http://www.ccleaner.com/
or
http://www.download.com/CCleaner/300...-10315544.html
This should clean the problem file.

If not, then you may have some form of hijacker on your system causing this
problem: Follow the instructions in the information below to fully clean
your system:

Be aware, there are many types of scumware that your antivirus and some
removal tools cannot detect or remove. Therefore, use the programs as
described in the instructions here. Some variants can continue to replicate
themselves each time your computer starts up if not properly removed.

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

also...

Download and install HiJackThis. This step is one of the most important.
Follow all instructions carefully. This prograrm should be run in Normal
mode.

How to download and install HiJackThis: Win 98-XP
http://www.download.com/HijackThis/3...-10227353.html

Please.. DO NOT post your log HiJackThis log to this newsgroup. It is
important that you go to one of the HiJackThis Support Forums below and
allow the experts there to analyze it for you.:
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.

Hope this helps.

Jan
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


">I cannot clear one cookie/cache from my temporary internet folder, and it
is
> keeping me from going to my home page of www.excite.com. The folder is
> listed as functions_ie and then the end of it reads
> http://docs1.excite.com/functions_ie.js Any idea how to get rid of this
> where I can get back to home page. CHecked every blog and web sit I could
> think of, but no luck. Next step to call help desk.

Thanks for the input. I had run the CCleaner but it would not do it. Ran
Spybot and no problems noted. I do appreciate the info and suggestions
thought.

Jack

"Jan Il" wrote:

> Hi carlsbadjack :-)
>
> You don't mention the version of WIndows you are using, but, they the
> following and see if it helps:
>
> CCleaner
> http://www.ccleaner.com/
> or
> http://www.download.com/CCleaner/300...-10315544.html
> This should clean the problem file.
>
> If not, then you may have some form of hijacker on your system causing this
> problem: Follow the instructions in the information below to fully clean
> your system:
>
> Be aware, there are many types of scumware that your antivirus and some
> removal tools cannot detect or remove. Therefore, use the programs as
> described in the instructions here. Some variants can continue to replicate
> themselves each time your computer starts up if not properly removed.
>
> Dealing with Unwanted Spyware and Parasites:
> http://mvps.org/winhelp2002/unwanted.htm
>
> also...
>
> Download and install HiJackThis. This step is one of the most important.
> Follow all instructions carefully. This prograrm should be run in Normal
> mode.
>
> How to download and install HiJackThis: Win 98-XP
> http://www.download.com/HijackThis/3...-10227353.html
>
> Please.. DO NOT post your log HiJackThis log to this newsgroup. It is
> important that you go to one of the HiJackThis Support Forums below and
> allow the experts there to analyze it for you.:
> AumHa HiJackThis Forum
> http://forum.aumha.org/viewforum.php?f=30
> to allow the experts there to evaluate your log and advise you of any
> necessary steps to clean your system.
> (Note: You will have to Register before posting on these Forums. Please
> follow all posting instructions carefully to avoid having your log deleted
> or ignored.
>
> Hope this helps.
>
> Jan
> MS MVP - IE [DTS/AumHa]
> Smiles are meant to be shared,
> that's why they're so contagious.
>
> Replies are posted only to the newsgroup for the benefit or other readers.
> How to make a good newsgroup post:
> http://www.dts-l.org/goodpost.htm
>
>
> ">I cannot clear one cookie/cache from my temporary internet folder, and it
> is
> > keeping me from going to my home page of www.excite.com. The folder is
> > listed as functions_ie and then the end of it reads
> > http://docs1.excite.com/functions_ie.js Any idea how to get rid of this
> > where I can get back to home page. CHecked every blog and web sit I could
> > think of, but no luck. Next step to call help desk.
>
>
>

"carlsbadjack" wrote:

> I cannot clear one cookie/cache from my temporary internet folder, and it is
> keeping me from going to my home page of www.excite.com. The folder is
> listed as functions_ie and then the end of it reads
> http://docs1.excite.com/functions_ie.js Any idea how to get rid of this
> where I can get back to home page. CHecked every blog and web sit I could
> think of, but no luck. Next step to call help desk.

Hi Jack :-)

You may have a corrupted History folder. Delete it and let Windows create a
new one for you:

To delete the History folder and index.dat (XP)
http://mvps.org/winhelp2002/delcache.htm

Hope this helps.

Jan
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm



Log on as Administrator and delete the desired <username> folder and reboot.
(or log on as another user that has Administrator privileges)
Example: "C:\Documents and Settings\username\Local Settings\HISTORY"

> Thanks for the input. I had run the CCleaner but it would not do it. Ran
> Spybot and no problems noted. I do appreciate the info and suggestions
> thought.
>
> Jack
>
> "Jan Il" wrote:
>
>> Hi carlsbadjack :-)
>>
>> You don't mention the version of WIndows you are using, but, they the
>> following and see if it helps:
>>
>> CCleaner
>> http://www.ccleaner.com/
>> or
>> http://www.download.com/CCleaner/300...-10315544.html
>> This should clean the problem file.
>>
>> If not, then you may have some form of hijacker on your system causing
>> this
>> problem: Follow the instructions in the information below to fully clean
>> your system:
>>
>> Be aware, there are many types of scumware that your antivirus and some
>> removal tools cannot detect or remove. Therefore, use the programs as
>> described in the instructions here. Some variants can continue to
>> replicate
>> themselves each time your computer starts up if not properly removed.
>>
>> Dealing with Unwanted Spyware and Parasites:
>> http://mvps.org/winhelp2002/unwanted.htm
>>
>> also...
>>
>> Download and install HiJackThis. This step is one of the most important.
>> Follow all instructions carefully. This prograrm should be run in Normal
>> mode.
>>
>> How to download and install HiJackThis: Win 98-XP
>> http://www.download.com/HijackThis/3...-10227353.html
>>
>> Please.. DO NOT post your log HiJackThis log to this newsgroup. It is
>> important that you go to one of the HiJackThis Support Forums below and
>> allow the experts there to analyze it for you.:
>> AumHa HiJackThis Forum
>> http://forum.aumha.org/viewforum.php?f=30
>> to allow the experts there to evaluate your log and advise you of any
>> necessary steps to clean your system.
>> (Note: You will have to Register before posting on these Forums. Please
>> follow all posting instructions carefully to avoid having your log
>> deleted
>> or ignored.
>>
>> Hope this helps.
>>
>> Jan
>> MS MVP - IE [DTS/AumHa]
>> Smiles are meant to be shared,
>> that's why they're so contagious.
>>
>> Replies are posted only to the newsgroup for the benefit or other
>> readers.
>> How to make a good newsgroup post:
>> http://www.dts-l.org/goodpost.htm
>>
>>
>> ">I cannot clear one cookie/cache from my temporary internet folder, and
>> it
>> is
>> > keeping me from going to my home page of www.excite.com. The folder is
>> > listed as functions_ie and then the end of it reads
>> > http://docs1.excite.com/functions_ie.js Any idea how to get rid of
>> > this
>> > where I can get back to home page. CHecked every blog and web sit I
>> > could
>> > think of, but no luck. Next step to call help desk.
>>
>>
>>

Created more problems than worth. Thanks for help, I think I'll just change
home pages.

"Jan Il" wrote:

> Hi Jack :-)
>
> You may have a corrupted History folder. Delete it and let Windows create a
> new one for you:
>
> To delete the History folder and index.dat (XP)
> http://mvps.org/winhelp2002/delcache.htm
>
> Hope this helps.
>
> Jan
> MS MVP - IE [DTS/AumHa]
> Smiles are meant to be shared,
> that's why they're so contagious.
>
> Replies are posted only to the newsgroup for the benefit or other readers.
> How to make a good newsgroup post:
> http://www.dts-l.org/goodpost.htm
>
>
>
> Log on as Administrator and delete the desired <username> folder and reboot.
> (or log on as another user that has Administrator privileges)
> Example: "C:\Documents and Settings\username\Local Settings\HISTORY"
>
> > Thanks for the input. I had run the CCleaner but it would not do it. Ran
> > Spybot and no problems noted. I do appreciate the info and suggestions
> > thought.
> >
> > Jack
> >
> > "Jan Il" wrote:
> >
> >> Hi carlsbadjack :-)
> >>
> >> You don't mention the version of WIndows you are using, but, they the
> >> following and see if it helps:
> >>
> >> CCleaner
> >> http://www.ccleaner.com/
> >> or
> >> http://www.download.com/CCleaner/300...-10315544.html
> >> This should clean the problem file.
> >>
> >> If not, then you may have some form of hijacker on your system causing
> >> this
> >> problem: Follow the instructions in the information below to fully clean
> >> your system:
> >>
> >> Be aware, there are many types of scumware that your antivirus and some
> >> removal tools cannot detect or remove. Therefore, use the programs as
> >> described in the instructions here. Some variants can continue to
> >> replicate
> >> themselves each time your computer starts up if not properly removed.
> >>
> >> Dealing with Unwanted Spyware and Parasites:
> >> http://mvps.org/winhelp2002/unwanted.htm
> >>
> >> also...
> >>
> >> Download and install HiJackThis. This step is one of the most important.
> >> Follow all instructions carefully. This prograrm should be run in Normal
> >> mode.
> >>
> >> How to download and install HiJackThis: Win 98-XP
> >> http://www.download.com/HijackThis/3...-10227353.html
> >>
> >> Please.. DO NOT post your log HiJackThis log to this newsgroup. It is
> >> important that you go to one of the HiJackThis Support Forums below and
> >> allow the experts there to analyze it for you.:
> >> AumHa HiJackThis Forum
> >> http://forum.aumha.org/viewforum.php?f=30
> >> to allow the experts there to evaluate your log and advise you of any
> >> necessary steps to clean your system.
> >> (Note: You will have to Register before posting on these Forums. Please
> >> follow all posting instructions carefully to avoid having your log
> >> deleted
> >> or ignored.
> >>
> >> Hope this helps.
> >>
> >> Jan
> >> MS MVP - IE [DTS/AumHa]
> >> Smiles are meant to be shared,
> >> that's why they're so contagious.
> >>
> >> Replies are posted only to the newsgroup for the benefit or other
> >> readers.
> >> How to make a good newsgroup post:
> >> http://www.dts-l.org/goodpost.htm
> >>
> >>
> >> ">I cannot clear one cookie/cache from my temporary internet folder, and
> >> it
> >> is
> >> > keeping me from going to my home page of www.excite.com. The folder is
> >> > listed as functions_ie and then the end of it reads
> >> > http://docs1.excite.com/functions_ie.js Any idea how to get rid of
> >> > this
> >> > where I can get back to home page. CHecked every blog and web sit I
> >> > could
> >> > think of, but no luck. Next step to call help desk.
> >>
> >>
> >>
>
>
>