Try scanning your PST for errors using the Inbox Repair Tool. It's called
scanpst.exe. Do a file/folder search for it, then double-click on it to run
it. Follow all the defaults, browse to your PST, and let it run.
OUTLOOK MUST BE CLOSED WHILE YOU DO THIS.
If it finds errors and repairs them, when it's finished scanning run it
again. If it finds no further errors, try to open Outlook again. If it
continues to find errors, keep running the repair tool until all errors are
repaired.
You don't need antivirus to actively scan your mail. It won't compromise
your security to turn this portion off. Your real time scanner will catch
anything it's updated for.
Let me know if this helps.
--
Kathleen Orland - MVP Outlook
Outlook Tips:
http://www.outlook-tips.net/
http://www.howto-outlook.com/
"Jay" wrote:
>
>
> "K. Orland" wrote:
>
> > You don't provide much to go on. I'd be looking for further information such
> > as:
> >
> > Version of Outlook 2000
> > Type of e-mail account? POP
> > Do you use a PST file? What size is it? Yes. 853 MB
> > Are there any other errors? No
> > Have you checked your Application Event Viewer for any Office or
> > Outlook-related errors? dont know what this is
> > Have you already undertaken any troubleshooting steps? (so you're not
> > directed to do something you've already done) I have scanned and purchased REGCURE
> > Do you have antivirus configured to scan your e-mail? McAfee
> > THANKS
> > --
> > Kathleen Orland - MVP Outlook
> > Outlook Tips: http://www.outlook-tips.net/
> > http://www.howto-outlook.com/
> >
> >
> >
> > "Jay" wrote:
> >
> > > any suggestions?
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