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can't delete email from outbox

 
 
onemulligan
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Posts: n/a
 
      20th Nov 2008
I have a email in my outbox that I can't delete. Because I can't delete it I
can't send any email. I would appreciate it if someone could tell me how to
do it. I click on it and click delete but nothing happens. Thank you.
 
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Bruce Hagen
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      20th Nov 2008
"onemulligan" <(E-Mail Removed)> wrote in message
news:9AC01C21-D695-466F-A514-(E-Mail Removed)...
>I have a email in my outbox that I can't delete. Because I can't delete it
>I
> can't send any email. I would appreciate it if someone could tell me how
> to
> do it. I click on it and click delete but nothing happens. Thank you.



Care to share what e-mail client you use, (i.e. Outlook Express, MS Outlook,
Hotmail, etc.).
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

 
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philo
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      20th Nov 2008

"onemulligan" <(E-Mail Removed)> wrote in message
news:9AC01C21-D695-466F-A514-(E-Mail Removed)...
> I have a email in my outbox that I can't delete. Because I can't delete

it I
> can't send any email. I would appreciate it if someone could tell me how

to
> do it. I click on it and click delete but nothing happens. Thank you.


reboot your system and try again


 
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onemulligan
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      20th Nov 2008
I am using Outlook Express with Windows XP.

"Bruce Hagen" wrote:

> "onemulligan" <(E-Mail Removed)> wrote in message
> news:9AC01C21-D695-466F-A514-(E-Mail Removed)...
> >I have a email in my outbox that I can't delete. Because I can't delete it
> >I
> > can't send any email. I would appreciate it if someone could tell me how
> > to
> > do it. I click on it and click delete but nothing happens. Thank you.

>
>
> Care to share what e-mail client you use, (i.e. Outlook Express, MS Outlook,
> Hotmail, etc.).
> --
>
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>

 
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onemulligan
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Posts: n/a
 
      20th Nov 2008
That didn't work. Already tried it.

"philo" wrote:

>
> "onemulligan" <(E-Mail Removed)> wrote in message
> news:9AC01C21-D695-466F-A514-(E-Mail Removed)...
> > I have a email in my outbox that I can't delete. Because I can't delete

> it I
> > can't send any email. I would appreciate it if someone could tell me how

> to
> > do it. I click on it and click delete but nothing happens. Thank you.

>
> reboot your system and try again
>
>
>

 
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Bruce Hagen
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Posts: n/a
 
      20th Nov 2008
Check: File | Work Offline and in: View | Layout: Uncheck the Preview Pane.
Can you delete it now?

If not:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In Windows XP, 2K & 2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable Show
Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the Outbox.dbx and delete it. A new,
empty one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

For future Outlook Express questions.......

Outlook Express General Newsgroup:
news://msnews.microsoft.com/microsof...xpress.general

On the Web:
http://www.microsoft.com/communities...xpress.general
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"onemulligan" <(E-Mail Removed)> wrote in message
news:294E52F2-AAB7-43B5-B3D7-(E-Mail Removed)...
>I am using Outlook Express with Windows XP.
>
> "Bruce Hagen" wrote:
>
>> "onemulligan" <(E-Mail Removed)> wrote in message
>> news:9AC01C21-D695-466F-A514-(E-Mail Removed)...
>> >I have a email in my outbox that I can't delete. Because I can't delete
>> >it
>> >I
>> > can't send any email. I would appreciate it if someone could tell me
>> > how
>> > to
>> > do it. I click on it and click delete but nothing happens. Thank you.

>>
>>
>> Care to share what e-mail client you use, (i.e. Outlook Express, MS
>> Outlook,
>> Hotmail, etc.).
>> --
>>
>> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>>


 
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philo
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Posts: n/a
 
      20th Nov 2008

"onemulligan" <(E-Mail Removed)> wrote in message
news:C9F5CF33-F513-4AAD-AFD0-(E-Mail Removed)...
> That didn't work. Already tried it.
>

Try this:

open a command prompt then type chkdsk /f

it will ask you if you want to run chkdsk at the next boot


say yes

then reboot

If there is a logical error on the drive...
that should fix it


> "philo" wrote:
>
> >
> > "onemulligan" <(E-Mail Removed)> wrote in message
> > news:9AC01C21-D695-466F-A514-(E-Mail Removed)...
> > > I have a email in my outbox that I can't delete. Because I can't

delete
> > it I
> > > can't send any email. I would appreciate it if someone could tell me

how
> > to
> > > do it. I click on it and click delete but nothing happens. Thank you.

> >
> > reboot your system and try again
> >
> >
> >



 
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Elmo
Guest
Posts: n/a
 
      20th Nov 2008
onemulligan wrote:
> That didn't work. Already tried it.
>
> "philo" wrote:
>
>> "onemulligan" <(E-Mail Removed)> wrote in message
>> news:9AC01C21-D695-466F-A514-(E-Mail Removed)...
>>> I have a email in my outbox that I can't delete. Because I can't delete

>> it I
>>> can't send any email. I would appreciate it if someone could tell me how

>> to
>>> do it. I click on it and click delete but nothing happens. Thank you.

>> reboot your system and try again


Close OE, search for Outbox.dbx and delete the file. A new one will be
created when you restart OE.

--
Joe =o)
 
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onemulligan
Guest
Posts: n/a
 
      20th Nov 2008
Hi Bruce, Thanks so much. I deleted the outbox.dbx file and restarted the
computer and the outbox was back and the message deleted. I really
appreciate your perfect answer.

"Bruce Hagen" wrote:

> Check: File | Work Offline and in: View | Layout: Uncheck the Preview Pane.
> Can you delete it now?
>
> If not:
>
> Tools | Options | Maintenance | Store Folder will reveal the location of
> your Outlook Express files. Write the location down and navigate to it in
> Windows Explorer or, copy and paste it into Start | Run.
>
> In Windows XP, 2K & 2K3, the OE user files (DBX and WAB) are by default
> marked as hidden. To view these files in Explorer, you must enable Show
> Hidden Files and Folders under Start | Control Panel | Folder Options |
> View.
>
> With OE closed, find the DBX file for the Outbox.dbx and delete it. A new,
> empty one will be created automatically when you open OE.
>
> Do not archive mail in default OE folders. They will eventually become
> corrupted. Create your own user defined folders for storing mail and move
> your mail to them. Empty Deleted Items folder regularly. Keep user created
> folders under 100MB, and Default folders as empty as is feasible.
>
> After you are done, follow up by compacting your folders manually while
> working *offline* and do it often.
>
> Click on Outlook Express at the top of the folder tree so no folders are
> open. Then: File | Work Offline (or double click Working Online in the
> Status Bar). File | Folder | Compact all folders. Don't touch anything until
> the compacting is completed.
>
> For future Outlook Express questions.......
>
> Outlook Express General Newsgroup:
> news://msnews.microsoft.com/microsof...xpress.general
>
> On the Web:
> http://www.microsoft.com/communities...xpress.general
> --
>
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "onemulligan" <(E-Mail Removed)> wrote in message
> news:294E52F2-AAB7-43B5-B3D7-(E-Mail Removed)...
> >I am using Outlook Express with Windows XP.
> >
> > "Bruce Hagen" wrote:
> >
> >> "onemulligan" <(E-Mail Removed)> wrote in message
> >> news:9AC01C21-D695-466F-A514-(E-Mail Removed)...
> >> >I have a email in my outbox that I can't delete. Because I can't delete
> >> >it
> >> >I
> >> > can't send any email. I would appreciate it if someone could tell me
> >> > how
> >> > to
> >> > do it. I click on it and click delete but nothing happens. Thank you.
> >>
> >>
> >> Care to share what e-mail client you use, (i.e. Outlook Express, MS
> >> Outlook,
> >> Hotmail, etc.).
> >> --
> >>
> >> Bruce Hagen
> >> MS-MVP Outlook Express
> >> Imperial Beach, CA
> >>
> >>

>
>

 
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Bruce Hagen
Guest
Posts: n/a
 
      21st Nov 2008
You're welcome. In the future, for the best help, please post OE questions
to an OE newsgroup.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"onemulligan" <(E-Mail Removed)> wrote in message
news:657299EC-4F56-4E7B-8768-(E-Mail Removed)...
> Hi Bruce, Thanks so much. I deleted the outbox.dbx file and restarted the
> computer and the outbox was back and the message deleted. I really
> appreciate your perfect answer.
>
> "Bruce Hagen" wrote:
>
>> Check: File | Work Offline and in: View | Layout: Uncheck the Preview
>> Pane.
>> Can you delete it now?
>>
>> If not:
>>
>> Tools | Options | Maintenance | Store Folder will reveal the location of
>> your Outlook Express files. Write the location down and navigate to it in
>> Windows Explorer or, copy and paste it into Start | Run.
>>
>> In Windows XP, 2K & 2K3, the OE user files (DBX and WAB) are by default
>> marked as hidden. To view these files in Explorer, you must enable Show
>> Hidden Files and Folders under Start | Control Panel | Folder Options |
>> View.
>>
>> With OE closed, find the DBX file for the Outbox.dbx and delete it. A
>> new,
>> empty one will be created automatically when you open OE.
>>
>> Do not archive mail in default OE folders. They will eventually become
>> corrupted. Create your own user defined folders for storing mail and move
>> your mail to them. Empty Deleted Items folder regularly. Keep user
>> created
>> folders under 100MB, and Default folders as empty as is feasible.
>>
>> After you are done, follow up by compacting your folders manually while
>> working *offline* and do it often.
>>
>> Click on Outlook Express at the top of the folder tree so no folders are
>> open. Then: File | Work Offline (or double click Working Online in the
>> Status Bar). File | Folder | Compact all folders. Don't touch anything
>> until
>> the compacting is completed.
>>
>> For future Outlook Express questions.......
>>
>> Outlook Express General Newsgroup:
>> news://msnews.microsoft.com/microsof...xpress.general
>>
>> On the Web:
>> http://www.microsoft.com/communities...xpress.general
>> --
>>
>> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>>
>> "onemulligan" <(E-Mail Removed)> wrote in message
>> news:294E52F2-AAB7-43B5-B3D7-(E-Mail Removed)...
>> >I am using Outlook Express with Windows XP.
>> >
>> > "Bruce Hagen" wrote:
>> >
>> >> "onemulligan" <(E-Mail Removed)> wrote in message
>> >> news:9AC01C21-D695-466F-A514-(E-Mail Removed)...
>> >> >I have a email in my outbox that I can't delete. Because I can't
>> >> >delete
>> >> >it
>> >> >I
>> >> > can't send any email. I would appreciate it if someone could tell
>> >> > me
>> >> > how
>> >> > to
>> >> > do it. I click on it and click delete but nothing happens. Thank
>> >> > you.
>> >>
>> >>
>> >> Care to share what e-mail client you use, (i.e. Outlook Express, MS
>> >> Outlook,
>> >> Hotmail, etc.).
>> >> --
>> >>
>> >> Bruce Hagen
>> >> MS-MVP Outlook Express
>> >> Imperial Beach, CA
>> >>
>> >>

>>
>>


 
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