Actually, one more bit of information. In the Program Files/Common Files,
etc. place, there are now 2 files - MSMAPI32.dll and MSMAPI32.dll.old - both
dated 11/10/05. So a new one was created after I renamed the original
(although I don't understand why the create date didn't change). I then
tried deleting the one named .old, and again renaming the other one by adding
..old, and then re-running the Office 2003 Repair. There is still a file
without the .old suffix.
"Wendy2006" wrote:
> I found 2 instances of MSMAPI32.dll - one in Program Files/Common
> Files/System/MAPI and the other in I386. I renamed both to MSMAPI32.dll.old.
> Re-ran a repair of Office 2003. I still can't create a new Outlook Data
> File or add a new mail profile.
>
> Any more suggestions?
>
> "Roady [MVP]" wrote:
>
> > Quite likely. Locate MSMAPI32.dll and rename it to .old. Then run a repair
> > on Office 2003 again.
> >
> > --
> > Robert Sparnaaij [MVP-Outlook]
> > Coauthor, Configuring Microsoft Outlook 2003
> > http://www.howto-outlook.com/
> > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >
> > -----
> > "Wendy2006" <(E-Mail Removed)> wrote in message
> > news:AE3E2CFE-29B9-4ED1-A74C-(E-Mail Removed)...
> > > Well, I repaired Office but that didn't help. Then I tried to create a new
> > > mail profile. When I selected "Add" for a new profile, I got this
> > > message:
> > > "There was an error locating one of the items needed to complete this
> > > operation. It might have been deleted."
> > >
> > > Last fall I had beta tested Office 2007. From some web searching, it looks
> > > like that might have caused this problem?
> > >
> > > "Roady [MVP]" wrote:
> > >
> > >> Try doing a repair on Office. If that doesn't work try it with a new mail
> > >> profile.
> > >> See; http://www.howto-outlook.com/faq/newprofile.htm
> > >>
> > >> --
> > >> Robert Sparnaaij [MVP-Outlook]
> > >> Coauthor, Configuring Microsoft Outlook 2003
> > >> http://www.howto-outlook.com/
> > >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > >>
> > >> -----
> > >> "Wendy2006" <(E-Mail Removed)> wrote in message
> > >> news:90CB4D48-A2B2-43EE-BB5F-(E-Mail Removed)...
> > >> > Using Outlook 2003. When I click on File/New/Outlook Data File, the
> > >> > dialog
> > >> > box under "Types of storage" is blank, and the only option I have is
> > >> > cancel.
> > >> > Does anyone have any ideas?
> > >> >
> > >> > I am trying to split my .pst file into 2 or more files. I already have
> > >> > an
> > >> > archive .pst file.
> > >>
> > >>
> >
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