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Can't create new profile - stumped...

 
 
AlexT
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      25th May 2007
Folks

Pretty strange thing happening... Just installed Outlook 2007 and
created a new mail profile using the mail control panel. Everything
worked as usual (enter server address, check account exists) but
whenever launching Outlook I get this message

Cannot start Microsoft Office Outlook. Cannot open the Outlook window.
The set of folders cannot be opened. You must connect to Microsoft
Exchange with the current profile before you can synchronize your
folders with your offline folder file.

I have tried to trash the profile and recreate it from scratch to no
avail (same message). What gives ?

Any info / pointer welcome

Best regards

-alexT

 
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Brian Tillman
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      25th May 2007
AlexT <(E-Mail Removed)> wrote:

>
> Pretty strange thing happening... Just installed Outlook 2007 and
> created a new mail profile using the mail control panel. Everything
> worked as usual (enter server address, check account exists) but
> whenever launching Outlook I get this message
>
> Cannot start Microsoft Office Outlook. Cannot open the Outlook window.
> The set of folders cannot be opened. You must connect to Microsoft
> Exchange with the current profile before you can synchronize your
> folders with your offline folder file.


Do you have an OST that Outlook may be finding? Are you defining an
Exchange account in the mail profile?
--
Brian Tillman

 
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AlexT
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      25th May 2007
On May 25, 1:45 pm, "Brian Tillman" <tillman1...@yahoo.com> wrote:
> AlexT <goo...@atc.ch> wrote:
>
> > Pretty strange thing happening... Just installed Outlook 2007 and
> > created a new mail profile using the mail control panel. Everything
> > worked as usual (enter server address, check account exists) but
> > whenever launching Outlook I get this message

>
> > Cannot start Microsoft Office Outlook. Cannot open the Outlook window.
> > The set of folders cannot be opened. You must connect to Microsoft
> > Exchange with the current profile before you can synchronize your
> > folders with your offline folder file.

>
> Do you have an OST that Outlook may be finding? Are you defining an
> Exchange account in the mail profile?


Yes and yes

Again everything seems to work just as expected. The account resolves
on the server just fine. Problem appears once launching Outlook...

 
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Brian Tillman
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      25th May 2007
AlexT <(E-Mail Removed)> wrote:

> Again everything seems to work just as expected. The account resolves
> on the server just fine. Problem appears once launching Outlook...


Try deleting the existing OST and allowing Outlook to recreate it.
--
Brian Tillman
 
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AlexT
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      25th May 2007
On May 25, 4:06 pm, "Brian Tillman" <tillman1...@yahoo.com> wrote:
> AlexT <goo...@atc.ch> wrote:
> > Again everything seems to work just as expected. The account resolves
> > on the server just fine. Problem appears once launching Outlook...

>
> Try deleting the existing OST and allowing Outlook to recreate it.
> --
> Brian Tillman


Tried it - still same problem (

Regards

--alexT

 
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