I use Outlook from MS Office 2003 Business Edition.
Everything has worked fine until the past few days. Now,
whenever I click on an E-mail address link inside a
webpage, I get a message from Outlook that says "Can't
create the item."

One person on this group gave me the following advice:

>Close Outlook, find and rename the frmscache.dat to .old

I did searches on all my drives and the file named above
was not found.

More thoughts?

are you using the advanced option to search all hidden files and folders?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"Doug" <(E-Mail Removed)> wrote in message
news:1520e01c4464a$43470ab0$(E-Mail Removed)...
>I use Outlook from MS Office 2003 Business Edition.
> Everything has worked fine until the past few days. Now,
> whenever I click on an E-mail address link inside a
> webpage, I get a message from Outlook that says "Can't
> create the item."
>
> One person on this group gave me the following advice:
>
>>Close Outlook, find and rename the frmscache.dat to .old
>
> I did searches on all my drives and the file named above
> was not found.
>
> More thoughts?

Yes. Just to be sure I just double checked on this point
and ran the search again.

Doug
>-----Original Message-----
>are you using the advanced option to search all hidden
files and folders?
>
>--
>Diane Poremsky [MVP - Outlook]
>Author, Teach Yourself Outlook 2003 in 24 Hours
>Coauthor, OneNote 2003 for Windows (Visual QuickStart
Guide)
>Author, Google and Other Search Engines (Visual
QuickStart Guide)
>
>Outlook Tips: http://www.outlook-tips.net/
>Outlook & Exchange Solutions Center:
http://www.slipstick.com
>Join OneNote Tips mailing list: http://www.onenote-
tips.net/
>
>
>"Doug" <(E-Mail Removed)> wrote in
message
>news:1520e01c4464a$43470ab0$(E-Mail Removed)...
>>I use Outlook from MS Office 2003 Business Edition.
>> Everything has worked fine until the past few days.
Now,
>> whenever I click on an E-mail address link inside a
>> webpage, I get a message from Outlook that says "Can't
>> create the item."
>>
>> One person on this group gave me the following advice:
>>
>>>Close Outlook, find and rename the frmscache.dat to .old
>>
>> I did searches on all my drives and the file named above
>> was not found.
>>
>> More thoughts?
>
>
>.
>