When I click a link from a browser with a person's email address, i.e.
mailto, I get the message in outlook 2003 "can't create the item". I found an
kb article about ol2000, and that had me remove the frmcache.dat file and
then reopen outlook. but this had no effect. I have also tried a
reinstall/repair from the control panel.

Any other suggestions?

Is that the complete error message?


"icccapital" <(E-Mail Removed)> wrote in message
news:C175AEA1-E350-475B-9616-(E-Mail Removed)...
> When I click a link from a browser with a person's email address, i.e.
> mailto, I get the message in outlook 2003 "can't create the item". I found
an
> kb article about ol2000, and that had me remove the frmcache.dat file and
> then reopen outlook. but this had no effect. I have also tried a
> reinstall/repair from the control panel.
>
> Any other suggestions?

Yes that is the whole message. All i do is hit ok and it goes away doing
nothing.

"Kathleen Orland" wrote:

> Is that the complete error message?
>
>
> "icccapital" <(E-Mail Removed)> wrote in message
> news:C175AEA1-E350-475B-9616-(E-Mail Removed)...
> > When I click a link from a browser with a person's email address, i.e.
> > mailto, I get the message in outlook 2003 "can't create the item". I found
> an
> > kb article about ol2000, and that had me remove the frmcache.dat file and
> > then reopen outlook. but this had no effect. I have also tried a
> > reinstall/repair from the control panel.
> >
> > Any other suggestions?
>
>
>