I have a friend trying to send me an invite for remote assistance & I can't
make the connection.
We both have linksys routers & port 3389 is open & pointing to the NAT
address his router is giving him.
I opened the invite with notepad & tried changing the IP to his public
address & still can't connect.
The message is "REmore assistance connection could not be established
because the remote host name could not be resolved. Pleas try again"
Any suggestions?

try a simple test. Can you telnet port 3389? To do this use telnet public IP 3389.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Mike" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
I have a friend trying to send me an invite for remote assistance & I can't
make the connection.
We both have linksys routers & port 3389 is open & pointing to the NAT
address his router is giving him.
I opened the invite with notepad & tried changing the IP to his public
address & still can't connect.
The message is "REmore assistance connection could not be established
because the remote host name could not be resolved. Pleas try again"
Any suggestions?

that's the most common problem with RD... I'm having the same problem.

"Mike" <(E-Mail Removed)> escribió en el mensaje
news:(E-Mail Removed)...
>I have a friend trying to send me an invite for remote assistance & I can't
>make the connection.
> We both have linksys routers & port 3389 is open & pointing to the NAT
> address his router is giving him.
> I opened the invite with notepad & tried changing the IP to his public
> address & still can't connect.
> The message is "REmore assistance connection could not be established
> because the remote host name could not be resolved. Pleas try again"
> Any suggestions?
>

Check your network addresses.
Both home & work networks were 192.168.1.xxx. I changed the home network to
192.168.10.xxx & it all works like a charm.

"Alfredo Crisostomo" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> that's the most common problem with RD... I'm having the same problem.
>
> "Mike" <(E-Mail Removed)> escribió en el mensaje
> news:(E-Mail Removed)...
>>I have a friend trying to send me an invite for remote assistance & I
>>can't make the connection.
>> We both have linksys routers & port 3389 is open & pointing to the NAT
>> address his router is giving him.
>> I opened the invite with notepad & tried changing the IP to his public
>> address & still can't connect.
>> The message is "REmore assistance connection could not be established
>> because the remote host name could not be resolved. Pleas try again"
>> Any suggestions?
>>
>
>