Hi,

I have just installed outlook client7 in a WIndows 7 professional machine.
However, I can't seem to connect to my exchange server.

It works fine in Win XP, but I keep getting errors when I try to
authenticate the accounts. the errors are:-
"
The connection to Microsoft Exchange is unavailable. outlook must be online
or connected to complete this action.
The name cannot be resolved. The connection to Microsoft Exchange is
unavailable. OUtlook must be online or connected to complete this action."

ANyone with any ideas? THank you

Not enough information. For example, what version of Microsoft Exchange are
you trying to connect to? Reason I ask is that later version (Exchange
2010) will require encryption to successfully connect while an older version
(Exchange 2003) doesn't.

The other question I would ask is that is the Windows 7 Professional
workstation joined to the same AD domain that Exchange is installed into?
Are you logging onto the Windows 7 Professional workstation with your domain
userid/password or a local account?

"stanley" <(E-Mail Removed)> wrote in message
news:E9435F52-0647-48D4-8F57-(E-Mail Removed)...
> Hi,
>
> I have just installed outlook client7 in a WIndows 7 professional machine.
> However, I can't seem to connect to my exchange server.
>
> It works fine in Win XP, but I keep getting errors when I try to
> authenticate the accounts. the errors are:-
> "
> The connection to Microsoft Exchange is unavailable. outlook must be
> online
> or connected to complete this action.
> The name cannot be resolved. The connection to Microsoft Exchange is
> unavailable. OUtlook must be online or connected to complete this
> action."
>
> ANyone with any ideas? THank you

I am experiencing the same problem. I have just added a new desktop (Windows
7 pro), with Office 2007, to a small LAN running on a W2K Server domain and
Exchange 2000. I am getting the same message as stated below when I try to
add the exchange server to the Mail configuration tool in Control Panel. I am
concerned that Windows 2007 may not be able to connect with Exchange 2000.

Any suggestions would be appreciated.

Thanks
John

"stanley" wrote:

> Hi,
>
> I have just installed outlook client7 in a WIndows 7 professional machine.
> However, I can't seem to connect to my exchange server.
>
> It works fine in Win XP, but I keep getting errors when I try to
> authenticate the accounts. the errors are:-
> "
> The connection to Microsoft Exchange is unavailable. outlook must be online
> or connected to complete this action.
> The name cannot be resolved. The connection to Microsoft Exchange is
> unavailable. OUtlook must be online or connected to complete this action."
>
> ANyone with any ideas? THank you

If you can get to the "more settings" area when creating a new mail account,
go to the security tab and uncheck the box at the top concerning data
encryption between Exchange and Outlook.

Other than that, this is a guess as I have never used Outlook 2007/2010
against anything less than Exchange 2003.

"Jshep500" <(E-Mail Removed)> wrote in message
news:6854EBD1-F63F-4A1F-A01D-(E-Mail Removed)...
>I am experiencing the same problem. I have just added a new desktop
>(Windows
> 7 pro), with Office 2007, to a small LAN running on a W2K Server domain
> and
> Exchange 2000. I am getting the same message as stated below when I try to
> add the exchange server to the Mail configuration tool in Control Panel. I
> am
> concerned that Windows 2007 may not be able to connect with Exchange 2000.
>
> Any suggestions would be appreciated.
>
> Thanks
> John
>
> "stanley" wrote:
>
>> Hi,
>>
>> I have just installed outlook client7 in a WIndows 7 professional
>> machine.
>> However, I can't seem to connect to my exchange server.
>>
>> It works fine in Win XP, but I keep getting errors when I try to
>> authenticate the accounts. the errors are:-
>> "
>> The connection to Microsoft Exchange is unavailable. outlook must be
>> online
>> or connected to complete this action.
>> The name cannot be resolved. The connection to Microsoft Exchange is
>> unavailable. OUtlook must be online or connected to complete this
>> action."
>>
>> ANyone with any ideas? THank you

I am having the same problem. Our system is Exchange 2008 running on Server
2007 64 bit.

I installed Windows 7 professional (32 bit) on my work station along with
Office 2007. Before joining the domain, Outlook was able to properly connect
to exchange server. Once I joined the domain, I always get the error that
Exchange is not available.

I tried un-checking the encrypt data box. No luck.

Any Ideas?

Dave


"stanley" wrote:

> Hi,
>
> I have just installed outlook client7 in a WIndows 7 professional machine.
> However, I can't seem to connect to my exchange server.
>
> It works fine in Win XP, but I keep getting errors when I try to
> authenticate the accounts. the errors are:-
> "
> The connection to Microsoft Exchange is unavailable. outlook must be online
> or connected to complete this action.
> The name cannot be resolved. The connection to Microsoft Exchange is
> unavailable. OUtlook must be online or connected to complete this action."
>
> ANyone with any ideas? THank you

On 3/22/2010 12:22 PM, Dvid P. wrote:
> I am having the same problem. Our system is Exchange 2008 running on Server
> 2007 64 bit.
>
> I installed Windows 7 professional (32 bit) on my work station along with
> Office 2007. Before joining the domain, Outlook was able to properly connect
> to exchange server. Once I joined the domain, I always get the error that
> Exchange is not available.
>
> I tried un-checking the encrypt data box. No luck.
>
> Any Ideas?
>
> Dave
>
>
> "stanley" wrote:
>
>> Hi,
>>
>> I have just installed outlook client7 in a WIndows 7 professional machine.
>> However, I can't seem to connect to my exchange server.
>>
>> It works fine in Win XP, but I keep getting errors when I try to
>> authenticate the accounts. the errors are:-
>> "
>> The connection to Microsoft Exchange is unavailable. outlook must be online
>> or connected to complete this action.
>> The name cannot be resolved. The connection to Microsoft Exchange is
>> unavailable. OUtlook must be online or connected to complete this action."
>>
>> ANyone with any ideas? THank you

David,

In the future please create your own thread so the original poster does
not keep receiving notifications on the replies in this thread.

I want you to tell me how you are attempting to connect to the Exchange
server. Is this is a local network connection, a local wireless
connection, VPN, or via Outlook Anywhere?

For the purposes of this post, I am assuming it's either a local network
connection or a local wireless connection.

Secondly, how was the Windows 7 machine added to the domain?

Lastly, most often this error is the result of incorrect DNS settings in
use on the network. Advise your network administrator to ensure that the
DHCP server provides the DNS corresponding to the IP address of an
internal domain controller running a DNS server. You can verify this as
an end user with IPCONFIG command.

Please double-check the DNS settings. You can do so from either command
line with IPCONFIG or through the control panel.

Open a command prompt and attempt to ping the server by its address as
entered in Outlook settings. If you get a response, then we have other
issues.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you