We are having problems connecting to network printers on a Windows NT domain
with XP clients and restricted Users but this problem does not happen with
Win2k clients the erroe is "A policy is in effect on your computer which
prevents you from connecting to this print queue. Please contact your system
administrator" there are no policies in place and it was working with out no
problems before. Any help will be appriciated. Thanks

Sorry 1 more thing this happens in XP with SP1A and SP2 even with a fresh
install

"Alpine1" wrote:

> We are having problems connecting to network printers on a Windows NT domain
> with XP clients and restricted Users but this problem does not happen with
> Win2k clients the erroe is "A policy is in effect on your computer which
> prevents you from connecting to this print queue. Please contact your system
> administrator" there are no policies in place and it was working with out no
> problems before. Any help will be appriciated. Thanks

You need to configure the policy (on the client) to turn it off. SP2 has a
fix when the DCs are NT4. Are the clients and print server in the same
domain?

http://support.microsoft.com/default...b;en-us;319939
Description of the Point and Print Restrictions Policy Setting in Windows
Server 2003 and Windows XP


a.. By default, this policy setting is not configured. If you do not
configure this policy setting, users cannot download Point and Print drivers
from computers that are not in their Active Directory forest. The result of
not configuring the setting is the same as enabling the policy and setting
it to Users can only Point and Print to machines in their Forest.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Alpine1" <(E-Mail Removed)> wrote in message
news:B6D72C41-20FD-439C-8763-(E-Mail Removed)...
> Sorry 1 more thing this happens in XP with SP1A and SP2 even with a fresh
> install
>
> "Alpine1" wrote:
>
> > We are having problems connecting to network printers on a Windows NT
domain
> > with XP clients and restricted Users but this problem does not happen
with
> > Win2k clients the erroe is "A policy is in effect on your computer which
> > prevents you from connecting to this print queue. Please contact your
system
> > administrator" there are no policies in place and it was working with
out no
> > problems before. Any help will be appriciated. Thanks

Yes they are on the same Domain, but it looks like there is a Higher domain
that is beening create and tested in AD but we are not in it could that be
the problem?


"Alan Morris(MSFT)" wrote:

> You need to configure the policy (on the client) to turn it off. SP2 has a
> fix when the DCs are NT4. Are the clients and print server in the same
> domain?
>
> http://support.microsoft.com/default...b;en-us;319939
> Description of the Point and Print Restrictions Policy Setting in Windows
> Server 2003 and Windows XP
>
>
> a.. By default, this policy setting is not configured. If you do not
> configure this policy setting, users cannot download Point and Print drivers
> from computers that are not in their Active Directory forest. The result of
> not configuring the setting is the same as enabling the policy and setting
> it to Users can only Point and Print to machines in their Forest.
>
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Alpine1" <(E-Mail Removed)> wrote in message
> news:B6D72C41-20FD-439C-8763-(E-Mail Removed)...
> > Sorry 1 more thing this happens in XP with SP1A and SP2 even with a fresh
> > install
> >
> > "Alpine1" wrote:
> >
> > > We are having problems connecting to network printers on a Windows NT
> domain
> > > with XP clients and restricted Users but this problem does not happen
> with
> > > Win2k clients the erroe is "A policy is in effect on your computer which
> > > prevents you from connecting to this print queue. Please contact your
> system
> > > administrator" there are no policies in place and it was working with
> out no
> > > problems before. Any help will be appriciated. Thanks
>
>
>

Unsure, I am not a domain or AD kind a guy. Did disabling the policy allow
users the ability to connect to the print server?

Any idea which OS is installed on the higher domain controller?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Alpine1" <(E-Mail Removed)> wrote in message
news:E4E1FEB7-6EC9-447D-98B9-(E-Mail Removed)...
> Yes they are on the same Domain, but it looks like there is a Higher
domain
> that is beening create and tested in AD but we are not in it could that be
> the problem?
>
>
> "Alan Morris(MSFT)" wrote:
>
> > You need to configure the policy (on the client) to turn it off. SP2
has a
> > fix when the DCs are NT4. Are the clients and print server in the same
> > domain?
> >
> > http://support.microsoft.com/default...b;en-us;319939
> > Description of the Point and Print Restrictions Policy Setting in
Windows
> > Server 2003 and Windows XP
> >
> >
> > a.. By default, this policy setting is not configured. If you do not
> > configure this policy setting, users cannot download Point and Print
drivers
> > from computers that are not in their Active Directory forest. The result
of
> > not configuring the setting is the same as enabling the policy and
setting
> > it to Users can only Point and Print to machines in their Forest.
> >
> >
> > --
> > Alan Morris
> > Windows Printing Team
> > Search the Microsoft Knowledge Base here:
> > http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >
> > This posting is provided "AS IS" with no warranties, and confers no
rights.
> >
> > "Alpine1" <(E-Mail Removed)> wrote in message
> > news:B6D72C41-20FD-439C-8763-(E-Mail Removed)...
> > > Sorry 1 more thing this happens in XP with SP1A and SP2 even with a
fresh
> > > install
> > >
> > > "Alpine1" wrote:
> > >
> > > > We are having problems connecting to network printers on a Windows
NT
> > domain
> > > > with XP clients and restricted Users but this problem does not
happen
> > with
> > > > Win2k clients the erroe is "A policy is in effect on your computer
which
> > > > prevents you from connecting to this print queue. Please contact
your
> > system
> > > > administrator" there are no policies in place and it was working
with
> > out no
> > > > problems before. Any help will be appriciated. Thanks
> >
> >
> >

Looks like Server 2003, and yes all policies are disabled and still not
working, but a past the info on the the people how manage the higher domain
to see if they are doing something and so they can do the server part of the
operation.

"Alan Morris(MSFT)" wrote:

> Unsure, I am not a domain or AD kind a guy. Did disabling the policy allow
> users the ability to connect to the print server?
>
> Any idea which OS is installed on the higher domain controller?
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Alpine1" <(E-Mail Removed)> wrote in message
> news:E4E1FEB7-6EC9-447D-98B9-(E-Mail Removed)...
> > Yes they are on the same Domain, but it looks like there is a Higher
> domain
> > that is beening create and tested in AD but we are not in it could that be
> > the problem?
> >
> >
> > "Alan Morris(MSFT)" wrote:
> >
> > > You need to configure the policy (on the client) to turn it off. SP2
> has a
> > > fix when the DCs are NT4. Are the clients and print server in the same
> > > domain?
> > >
> > > http://support.microsoft.com/default...b;en-us;319939
> > > Description of the Point and Print Restrictions Policy Setting in
> Windows
> > > Server 2003 and Windows XP
> > >
> > >
> > > a.. By default, this policy setting is not configured. If you do not
> > > configure this policy setting, users cannot download Point and Print
> drivers
> > > from computers that are not in their Active Directory forest. The result
> of
> > > not configuring the setting is the same as enabling the policy and
> setting
> > > it to Users can only Point and Print to machines in their Forest.
> > >
> > >
> > > --
> > > Alan Morris
> > > Windows Printing Team
> > > Search the Microsoft Knowledge Base here:
> > > http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> > >
> > > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> > >
> > > "Alpine1" <(E-Mail Removed)> wrote in message
> > > news:B6D72C41-20FD-439C-8763-(E-Mail Removed)...
> > > > Sorry 1 more thing this happens in XP with SP1A and SP2 even with a
> fresh
> > > > install
> > > >
> > > > "Alpine1" wrote:
> > > >
> > > > > We are having problems connecting to network printers on a Windows
> NT
> > > domain
> > > > > with XP clients and restricted Users but this problem does not
> happen
> > > with
> > > > > Win2k clients the erroe is "A policy is in effect on your computer
> which
> > > > > prevents you from connecting to this print queue. Please contact
> your
> > > system
> > > > > administrator" there are no policies in place and it was working
> with
> > > out no
> > > > > problems before. Any help will be appriciated. Thanks
> > >
> > >
> > >
>
>
>