This is usually caused by disruption to the winsock stack because of removal
of the malware.
With XP and Service Pack 2, the fix is quite simple--go to a command prompt
and type:
netsh winsock reset
and hit enter.
Then restart.
If you don't have Service pack 2, or if you have Windows 2000--use this KB
article as a guide:
http://support.microsoft.com/kb/811259
This article is brand new, and includes a feature called "guided
help"--which I've never tried. If you do use this article and use the
guided help feature, I'd love to hear your feedback on it.
--
"margaret" <(E-Mail Removed)> wrote in message
news:9940A7A7-56CE-4359-B8F8-(E-Mail Removed)...
> last nignt i installed windows defendre beta 2 on my daughters laptop
> after
> she had a spyware problem come up it scaned and removed some spyware but
> now
> she has no conection to my broad band network.( my other computer is
> conecting just fine.)help please