I had MSN Messenger 6.1 (which was working just fine) and
I saw 6.2 being advertised. So I d/l it and installed
it. Now I cannot log on, complaining that there's
something wrong with my internet connection, when in fact
it was working fine all the while, even with 6.1.
It gave the error 0x81000301 (a problem with winsock) if
anyone is wondering. Is anyone is experiencing this, or
know what truly is wrong?

Thank You

Greetings Jolly,

Here are some suggestions you might want to check/try -- I'd suggest paying attention to #4
and #5 in particular, since it worked previously:
1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
Then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Jolly Rancher" <(E-Mail Removed)> wrote in message
news:ca8201c43921$11209af0$(E-Mail Removed)...
>
> I had MSN Messenger 6.1 (which was working just fine) and
> I saw 6.2 being advertised. So I d/l it and installed
> it. Now I cannot log on, complaining that there's
> something wrong with my internet connection, when in fact
> it was working fine all the while, even with 6.1.
> It gave the error 0x81000301 (a problem with winsock) if
> anyone is wondering. Is anyone is experiencing this, or
> know what truly is wrong?
>
> Thank You
>
>
>

Hi:

I too can't connect. Everything was working before I left
for a week. When I came back it didn't. Have you gotten
any responses with things that worked?

Please email me at (E-Mail Removed)

Thank you.

>-----Original Message-----
>
>I had MSN Messenger 6.1 (which was working just fine)
and
>I saw 6.2 being advertised. So I d/l it and installed
>it. Now I cannot log on, complaining that there's
>something wrong with my internet connection, when in
fact
>it was working fine all the while, even with 6.1.
>It gave the error 0x81000301 (a problem with winsock) if
>anyone is wondering. Is anyone is experiencing this, or
>know what truly is wrong?
>
>Thank You
>
>
>
>.
>

I am having the same problem, only more problems. I also
seem to have suddenly lost my Norton Security, they dont
automatically load and i cannot run them from the
programmes menu. As well as all the same problems (and
the same error code) when trying to run MSN I almost
always get when i seek help automatically to the prefect
nav page saying the link cannot be found. In addition,
all my sounds when a page reloads etc have changed. There
appears to be too many coincidences and problems at once
when I havent changed any settings at all. In fact I
didnt download MSN 6.2 until after I was experiencing the
problem of not being able to connect. Is there something
sinister happening here? THanks Russell
>-----Original Message-----
>Greetings Jolly,
>
>Here are some suggestions you might want to check/try --
I'd suggest paying attention to #4
>and #5 in particular, since it worked previously:
>1. The date on your computer needs to be set properly --
double click the clock verify that
>the time and date are set.
>2. If your password information is not saved, verify
that you are typing it in with the
>correct case (uppercase or lowercase).
>3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf,
then try
>signing in again.
>4. If you use a firewall (like ZoneAlarm, Norton
Internet Security etc. ), it's possible
>that Messenger doesn't have the correct rights to access
the Internet, especially since you
>upgraded. You may need to re/add Messenger to the
allowed list of programs in your firewall
>if this is the case.
>5. If you disabled your firewall in the past, it still
may be blocking Messenger -- try
>restarting it and see if that helps the situation. You
also might try uninstalling an
>installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
>6. Clear your IE cache and cookies -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then click the Delete Files button,
and when that's complete click the
>Delete Cookies button.
>7. Check your IE Security settings -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then Advanced tab, scroll to the
Security section, and verify that "Check
>for server certificate revocation" is unchecked. Also
verify that 'Use SSL 2.0' and Use SSL
>3.0' is checked, then click OK.
>8. Click Start, then Run, and enter the following:
>regsvr32 softpub.dll
>then click OK
>Then try again.
>____________________________________________
>Jonathan Kay
>Microsoft MVP - Windows Messenger/MSN Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Jolly Rancher" <(E-Mail Removed)>
wrote in message
>news:ca8201c43921$11209af0$(E-Mail Removed)...
>>
>> I had MSN Messenger 6.1 (which was working just fine)
and
>> I saw 6.2 being advertised. So I d/l it and installed
>> it. Now I cannot log on, complaining that there's
>> something wrong with my internet connection, when in
fact
>> it was working fine all the while, even with 6.1.
>> It gave the error 0x81000301 (a problem with winsock)
if
>> anyone is wondering. Is anyone is experiencing this, or
>> know what truly is wrong?
>>
>> Thank You
>>
>>
>>
>
>
>.
>

your suggestions 8fixed my problem. Thanks.

Hi Jin,

Glad to hear it =)
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"jin" <(E-Mail Removed)> wrote in message
news:B3C271ED-4B26-4594-8B39-(E-Mail Removed)...
> your suggestions 8fixed my problem. Thanks.