Hi,
Test your Java VM at
http://www.java.com/en/download/help/testvm.xml or
http://javatester.org/ If it's not working at those sites, take a look at
pop-up blockers and other third party (security) programs that are running.
A number of security programs can be configured to block scripts, scripting,
active content.
You might also try:
Go to Internet Options> Security> Internet Zone, set it to Default.
Or, try the Internet Options> Security settings at
http://mvps.org/winhelp2002/restricted.htm#Setting
Clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)
Browse to [C:\WINDOWS\Downloaded Program Files] Switch to Details view and
remove any objects which show as damaged.
Go to Control Panel> Java and make sure that Sun Java is the default JRE fir
IE.
Hope this helps,
Don
[MS MVP- IE/OE]
"Jorge Martinez" wrote in message
news:565AB685-1360-4005-94E7-(E-Mail Removed)...
> I'm using a brand new laptop with Windows XP SP2.
> With my former computers when I wanted to chat I just needed to sign in
to
> the Yahoo Canada and the applet loaded fast and only the first time it
> prompted me to download a file. I did not have to install a VM.
> With the new computer, I sign in to the website and the following message
> shows up:
> "Unable to load applet
> You may need to download an updated version of the Microsoft VM from
> www.microsoft.com/java"
> I logged on into this site, I updated my java sun microsystem to version
> 1.5.0 but it did not work. I have uninstalled and installed the java
software
> but it has not worked either. Besides, it's never prompted me to download
> the yahoo file.
>