I am using Word 97 under Win98se, and I just had a problem where I can no
longer change fonts, font sizes or bold/italic/underline.
I initially received an error message that normal.dot was corrupt, and Word
could not repair it.
I renamed normal.dot to normal-1.dot, but that didn't help.
I tried changing the default font to Tahoma and saving it to the template,
but that didn't work either.
I tried searching for the original normal.dot template on my install disk,
but couldn't find it.
I tried searching the Knowledge Base, but couldn't find a solution there,
either!
Can someone help me restore Word (without having to re-install!)?

Thanks,

--------
Dave

Does the problem persist if you select a different default printer in
Windows? If not, then the problem could be a damaged printer driver for
your normal printer, and you might try deleting and reinstalling the
printer in Start | Control Panel | Printers.

DSL-Dave wrote:

> I am using Word 97 under Win98se, and I just had a problem where I can no
> longer change fonts, font sizes or bold/italic/underline.
> I initially received an error message that normal.dot was corrupt, and Word
> could not repair it.
> I renamed normal.dot to normal-1.dot, but that didn't help.
> I tried changing the default font to Tahoma and saving it to the template,
> but that didn't work either.
> I tried searching for the original normal.dot template on my install disk,
> but couldn't find it.
> I tried searching the Knowledge Base, but couldn't find a solution there,
> either!
> Can someone help me restore Word (without having to re-install!)?
>
> Thanks,
>
> --------
> Dave
>
>

Make sure you're not using "Draft font" in Normal view.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"DSL-Dave" <(E-Mail Removed)> wrote in message
news:%23$(E-Mail Removed)...
> I am using Word 97 under Win98se, and I just had a problem where I can no
> longer change fonts, font sizes or bold/italic/underline.
> I initially received an error message that normal.dot was corrupt, and
Word
> could not repair it.
> I renamed normal.dot to normal-1.dot, but that didn't help.
> I tried changing the default font to Tahoma and saving it to the template,
> but that didn't work either.
> I tried searching for the original normal.dot template on my install disk,
> but couldn't find it.
> I tried searching the Knowledge Base, but couldn't find a solution there,
> either!
> Can someone help me restore Word (without having to re-install!)?
>
> Thanks,
>
> --------
> Dave
>
>

Rename normal-1.dot to normal.bad or normal.old. It is the .dot extension
that you need to remove to stop Word from seeing the template.

--
Terry Farrell - Word MVP
http://word.mvps.org/

"DSL-Dave" <(E-Mail Removed)> wrote in message
news:%23$(E-Mail Removed)...
:I am using Word 97 under Win98se, and I just had a problem where I can no
: longer change fonts, font sizes or bold/italic/underline.
: I initially received an error message that normal.dot was corrupt, and
Word
: could not repair it.
: I renamed normal.dot to normal-1.dot, but that didn't help.
: I tried changing the default font to Tahoma and saving it to the template,
: but that didn't work either.
: I tried searching for the original normal.dot template on my install disk,
: but couldn't find it.
: I tried searching the Knowledge Base, but couldn't find a solution there,
: either!
: Can someone help me restore Word (without having to re-install!)?
:
: Thanks,
:
: --------
: Dave
:
:

"TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
news:(E-Mail Removed)...
> Rename normal-1.dot to normal.bad or normal.old. It is the .dot extension
> that you need to remove to stop Word from seeing the template.
>
> --
> Terry Farrell - Word MVP
> http://word.mvps.org/
>
> "DSL-Dave" <(E-Mail Removed)> wrote in message
> news:%23$(E-Mail Removed)...
> :I am using Word 97 under Win98se, and I just had a problem where I can no
> : longer change fonts, font sizes or bold/italic/underline.
> : I initially received an error message that normal.dot was corrupt, and
> Word
> : could not repair it.
> : I renamed normal.dot to normal-1.dot, but that didn't help.
> : I tried changing the default font to Tahoma and saving it to the
template,
> : but that didn't work either.
> : I tried searching for the original normal.dot template on my install
disk,
> : but couldn't find it.
> : I tried searching the Knowledge Base, but couldn't find a solution
there,
> : either!
> : Can someone help me restore Word (without having to re-install!)?
> :
> : Thanks,
> :
> : --------
> : Dave
> :
> :


Thanks to all, but no luck so far!
I renamed the template to normal.bad and Word created a new normal.dot, but
still the same problem.
Here are a few new clues:
The printer driver works fine and as a matter of fact, the printout DOES
show changes in font size, style, etc.
WordPad works correctly.
It appears to only be the DISPLAY of the text in Word that has been munged.
All other text displays correctly, elsewhere.
Could it be a display driver that is only used in Word that got trashed???

At least I know I can do printouts correctly, for now!

Dave

I think you may have missed my answer, so I'll suggest again the possibility
that you're working in Normal view with draft font selected (Tools | Options
| View).

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"DSL-Dave" <(E-Mail Removed)> wrote in message
news:O7%(E-Mail Removed)...
>
> "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
> news:(E-Mail Removed)...
> > Rename normal-1.dot to normal.bad or normal.old. It is the .dot
extension
> > that you need to remove to stop Word from seeing the template.
> >
> > --
> > Terry Farrell - Word MVP
> > http://word.mvps.org/
> >
> > "DSL-Dave" <(E-Mail Removed)> wrote in message
> > news:%23$(E-Mail Removed)...
> > :I am using Word 97 under Win98se, and I just had a problem where I can
no
> > : longer change fonts, font sizes or bold/italic/underline.
> > : I initially received an error message that normal.dot was corrupt, and
> > Word
> > : could not repair it.
> > : I renamed normal.dot to normal-1.dot, but that didn't help.
> > : I tried changing the default font to Tahoma and saving it to the
> template,
> > : but that didn't work either.
> > : I tried searching for the original normal.dot template on my install
> disk,
> > : but couldn't find it.
> > : I tried searching the Knowledge Base, but couldn't find a solution
> there,
> > : either!
> > : Can someone help me restore Word (without having to re-install!)?
> > :
> > : Thanks,
> > :
> > : --------
> > : Dave
> > :
> > :
>
>
> Thanks to all, but no luck so far!
> I renamed the template to normal.bad and Word created a new normal.dot,
but
> still the same problem.
> Here are a few new clues:
> The printer driver works fine and as a matter of fact, the printout DOES
> show changes in font size, style, etc.
> WordPad works correctly.
> It appears to only be the DISPLAY of the text in Word that has been
munged.
> All other text displays correctly, elsewhere.
> Could it be a display driver that is only used in Word that got trashed???
>
> At least I know I can do printouts correctly, for now!
>
> Dave
>
>

You must have draft fonts enabled using Normal View?

Terry

"DSL-Dave" <(E-Mail Removed)> wrote in message
news:O7%(E-Mail Removed)...
:
: "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
: news:(E-Mail Removed)...
: > Rename normal-1.dot to normal.bad or normal.old. It is the .dot
extension
: > that you need to remove to stop Word from seeing the template.
: >
: > --
: > Terry Farrell - Word MVP
: > http://word.mvps.org/
: >
: > "DSL-Dave" <(E-Mail Removed)> wrote in message
: > news:%23$(E-Mail Removed)...
: > :I am using Word 97 under Win98se, and I just had a problem where I can
no
: > : longer change fonts, font sizes or bold/italic/underline.
: > : I initially received an error message that normal.dot was corrupt, and
: > Word
: > : could not repair it.
: > : I renamed normal.dot to normal-1.dot, but that didn't help.
: > : I tried changing the default font to Tahoma and saving it to the
: template,
: > : but that didn't work either.
: > : I tried searching for the original normal.dot template on my install
: disk,
: > : but couldn't find it.
: > : I tried searching the Knowledge Base, but couldn't find a solution
: there,
: > : either!
: > : Can someone help me restore Word (without having to re-install!)?
: > :
: > : Thanks,
: > :
: > : --------
: > : Dave
: > :
: > :
:
:
: Thanks to all, but no luck so far!
: I renamed the template to normal.bad and Word created a new normal.dot,
but
: still the same problem.
: Here are a few new clues:
: The printer driver works fine and as a matter of fact, the printout DOES
: show changes in font size, style, etc.
: WordPad works correctly.
: It appears to only be the DISPLAY of the text in Word that has been
munged.
: All other text displays correctly, elsewhere.
: Could it be a display driver that is only used in Word that got trashed???
:
: At least I know I can do printouts correctly, for now!
:
: Dave
:
:

Are my posts in this thread invisible?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
news:(E-Mail Removed)...
> You must have draft fonts enabled using Normal View?
>
> Terry
>
> "DSL-Dave" <(E-Mail Removed)> wrote in message
> news:O7%(E-Mail Removed)...
> :
> : "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
> : news:(E-Mail Removed)...
> : > Rename normal-1.dot to normal.bad or normal.old. It is the .dot
> extension
> : > that you need to remove to stop Word from seeing the template.
> : >
> : > --
> : > Terry Farrell - Word MVP
> : > http://word.mvps.org/
> : >
> : > "DSL-Dave" <(E-Mail Removed)> wrote in message
> : > news:%23$(E-Mail Removed)...
> : > :I am using Word 97 under Win98se, and I just had a problem where I
can
> no
> : > : longer change fonts, font sizes or bold/italic/underline.
> : > : I initially received an error message that normal.dot was corrupt,
and
> : > Word
> : > : could not repair it.
> : > : I renamed normal.dot to normal-1.dot, but that didn't help.
> : > : I tried changing the default font to Tahoma and saving it to the
> : template,
> : > : but that didn't work either.
> : > : I tried searching for the original normal.dot template on my install
> : disk,
> : > : but couldn't find it.
> : > : I tried searching the Knowledge Base, but couldn't find a solution
> : there,
> : > : either!
> : > : Can someone help me restore Word (without having to re-install!)?
> : > :
> : > : Thanks,
> : > :
> : > : --------
> : > : Dave
> : > :
> : > :
> :
> :
> : Thanks to all, but no luck so far!
> : I renamed the template to normal.bad and Word created a new normal.dot,
> but
> : still the same problem.
> : Here are a few new clues:
> : The printer driver works fine and as a matter of fact, the printout DOES
> : show changes in font size, style, etc.
> : WordPad works correctly.
> : It appears to only be the DISPLAY of the text in Word that has been
> munged.
> : All other text displays correctly, elsewhere.
> : Could it be a display driver that is only used in Word that got
trashed???
> :
> : At least I know I can do printouts correctly, for now!
> :
> : Dave
> :
> :
>
>

Suzanne

No. Strangely, it wasn't there when I synchronised this morning, but it was
when I next synchronised after running through and replying to (very) few
messages. However, I can see exactly why you may think so!

Terry

"Suzanne S. Barnhill" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
: Are my posts in this thread invisible?
:
: --
: Suzanne S. Barnhill
: Microsoft MVP (Word)
: Words into Type
: Fairhope, Alabama USA
: Word MVP FAQ site: http://word.mvps.org
: Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
: all may benefit.
:
: "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
: news:(E-Mail Removed)...
: > You must have draft fonts enabled using Normal View?
: >
: > Terry
: >
: > "DSL-Dave" <(E-Mail Removed)> wrote in message
: > news:O7%(E-Mail Removed)...
: > :
: > : "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
: > : news:(E-Mail Removed)...
: > : > Rename normal-1.dot to normal.bad or normal.old. It is the .dot
: > extension
: > : > that you need to remove to stop Word from seeing the template.
: > : >
: > : > --
: > : > Terry Farrell - Word MVP
: > : > http://word.mvps.org/
: > : >
: > : > "DSL-Dave" <(E-Mail Removed)> wrote in message
: > : > news:%23$(E-Mail Removed)...
: > : > :I am using Word 97 under Win98se, and I just had a problem where I
: can
: > no
: > : > : longer change fonts, font sizes or bold/italic/underline.
: > : > : I initially received an error message that normal.dot was corrupt,
: and
: > : > Word
: > : > : could not repair it.
: > : > : I renamed normal.dot to normal-1.dot, but that didn't help.
: > : > : I tried changing the default font to Tahoma and saving it to the
: > : template,
: > : > : but that didn't work either.
: > : > : I tried searching for the original normal.dot template on my
install
: > : disk,
: > : > : but couldn't find it.
: > : > : I tried searching the Knowledge Base, but couldn't find a solution
: > : there,
: > : > : either!
: > : > : Can someone help me restore Word (without having to re-install!)?
: > : > :
: > : > : Thanks,
: > : > :
: > : > : --------
: > : > : Dave
: > : > :
: > : > :
: > :
: > :
: > : Thanks to all, but no luck so far!
: > : I renamed the template to normal.bad and Word created a new
normal.dot,
: > but
: > : still the same problem.
: > : Here are a few new clues:
: > : The printer driver works fine and as a matter of fact, the printout
DOES
: > : show changes in font size, style, etc.
: > : WordPad works correctly.
: > : It appears to only be the DISPLAY of the text in Word that has been
: > munged.
: > : All other text displays correctly, elsewhere.
: > : Could it be a display driver that is only used in Word that got
: trashed???
: > :
: > : At least I know I can do printouts correctly, for now!
: > :
: > : Dave
: > :
: > :
: >
: >
:

Since I posted the same answer twice, both before you posted...

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
news:uy$(E-Mail Removed)...
> Suzanne
>
> No. Strangely, it wasn't there when I synchronised this morning, but it
was
> when I next synchronised after running through and replying to (very) few
> messages. However, I can see exactly why you may think so!
>
> Terry
>
> "Suzanne S. Barnhill" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> : Are my posts in this thread invisible?
> :
> : --
> : Suzanne S. Barnhill
> : Microsoft MVP (Word)
> : Words into Type
> : Fairhope, Alabama USA
> : Word MVP FAQ site: http://word.mvps.org
> : Email cannot be acknowledged; please post all follow-ups to the
newsgroup
> so
> : all may benefit.
> :
> : "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
> : news:(E-Mail Removed)...
> : > You must have draft fonts enabled using Normal View?
> : >
> : > Terry
> : >
> : > "DSL-Dave" <(E-Mail Removed)> wrote in message
> : > news:O7%(E-Mail Removed)...
> : > :
> : > : "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
> : > : news:(E-Mail Removed)...
> : > : > Rename normal-1.dot to normal.bad or normal.old. It is the .dot
> : > extension
> : > : > that you need to remove to stop Word from seeing the template.
> : > : >
> : > : > --
> : > : > Terry Farrell - Word MVP
> : > : > http://word.mvps.org/
> : > : >
> : > : > "DSL-Dave" <(E-Mail Removed)> wrote in message
> : > : > news:%23$(E-Mail Removed)...
> : > : > :I am using Word 97 under Win98se, and I just had a problem where
I
> : can
> : > no
> : > : > : longer change fonts, font sizes or bold/italic/underline.
> : > : > : I initially received an error message that normal.dot was
corrupt,
> : and
> : > : > Word
> : > : > : could not repair it.
> : > : > : I renamed normal.dot to normal-1.dot, but that didn't help.
> : > : > : I tried changing the default font to Tahoma and saving it to the
> : > : template,
> : > : > : but that didn't work either.
> : > : > : I tried searching for the original normal.dot template on my
> install
> : > : disk,
> : > : > : but couldn't find it.
> : > : > : I tried searching the Knowledge Base, but couldn't find a
solution
> : > : there,
> : > : > : either!
> : > : > : Can someone help me restore Word (without having to
re-install!)?
> : > : > :
> : > : > : Thanks,
> : > : > :
> : > : > : --------
> : > : > : Dave
> : > : > :
> : > : > :
> : > :
> : > :
> : > : Thanks to all, but no luck so far!
> : > : I renamed the template to normal.bad and Word created a new
> normal.dot,
> : > but
> : > : still the same problem.
> : > : Here are a few new clues:
> : > : The printer driver works fine and as a matter of fact, the printout
> DOES
> : > : show changes in font size, style, etc.
> : > : WordPad works correctly.
> : > : It appears to only be the DISPLAY of the text in Word that has been
> : > munged.
> : > : All other text displays correctly, elsewhere.
> : > : Could it be a display driver that is only used in Word that got
> : trashed???
> : > :
> : > : At least I know I can do printouts correctly, for now!
> : > :
> : > : Dave
> : > :
> : > :
> : >
> : >
> :
>
>