Here's the situation. We are a small division of a very large conglomerate.
The e-mail system is provided by the parent company on their Windows 2000
domain, and we connect to it over the WAN. We have our own NT4 domain at our
facility with our own set of user accounts. Corporate assigns a different
user name on their domain for e-mail. There is no trust between the domains.
We have to enter the other domain name and user name when we log in to
Exchange via Outlook.
We have started rolling out Office 2003 on our local network (IT department
has been converted for support purposes, plus any new PC installs get 2003).
We just had a situation where a user couldn't log in to the coporate
Exchange2000, so he called the national help desk and they reset his
password. He is running Office2003 on a Windows2000 Pro PC. When he tried to
change his password while logging in, it just sat there for a while and then
said his password could not be changed, that he needed to log in to the
domain first. I then tried to use the change password form in Outlook 2003's
Tools/Options/Other/Advanced Options/Custom Forms/Password on my WinXP Pro
station, and got a similar message.
Can Outlook 2003 not change the password when the PC's login domain and the
e-mail login domain are different?
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