Sorry, no, other than having someone check the machine in person, such as...
Geek Squad - 24 Hour Computer Support Task Force:
http://www.geeksquad.com/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
Joyce wrote:
> I delete Temp internet files almost daily. I don't have a shortcut for
> Notepad or use Quick View Plus . For each file type, all of the boxes for
> "confirm open after download" are checked. I'm not trying to "save target
> as" or having the problem only with https url. Any other suggestions?
>
> > See these archived threads: http://snipurl.com/l4mo
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> >
> > Joyce wrote:
> > > I deactivated ActiveShield in McAfee and rebooted. The AOL Spyware
> > > isn't active unless scheduled to run. I was still unable to download
> > > a pdf file from the US Savings Bond site and this should not be a
> > > problem. It didn't matter if I attempted to download in IE or AOL.
> > > The detailed msg I get is
> > >
> > > "Internet Explorer cannot download "file name" from "web site".
> > >
> > > Internet Explorer was not able to open this Internet site. The
> > > requested site is either unavailable or cannot be found. Please try
> > > again later."
> > >
> > > > I am currently out of town. I will try disabling everything when I
> > > > return on Wed. I did try downloading from IE And that didn't work
> > > > either. Without being at the computer I can only say I can download
> > > > files sent via aol email. However, if I try to download a pdf from
> > > > a web site or software from a web site, I am unable to do it. I
> > > > get a msg that says the website is currently unavailable or it just
> > > > does nothing. I know the web sites are available since I've had
> > > > friends download pdfs from the site and send them to me.
> > > >
> > > > I have other problems but do not know if they are related and are
> > > > more of a nuisance. In games on my computer where the high scores
> > > > used to be maintained they are no longer kept. Word and Excel do
> > > > not maintain the last files accessed. Some software (Adobe Acrobat
> > > > for one) does not recognize that a default printer has been named
> > > > in the control panel.
> > > >
> > > > > Does disabling AOL Spyware and/or McAfee [VirusScan? Internet
> > > > > Security?] make any difference in the behavior?
> > > > >
> > > > > What happens when you try to download files? Any files? Does the
> > > > > behavior persist if you use IE (instead of the AOL browser) to
> > > > > download? --
> > > > >
> > > > > Joyce wrote:
> > > > > > Windows XP SP2. I'm using AOL Spyware software and McAfee - I
> > > > > > believe that's it.
> > > > > >
> > > > > > > Windows version?
> > > > > > >
> > > > > > > What other anti-malware tools do you have installed (e.g.,
> > > > > > > SpywareBlaster, Ad-aware Pro, SpySweeper)?
> > > > > > > --
> > > > > > > Joyce wrote:
> > > > > > > > I am unable to download any files or make any changes in
> > > > > > > > Internet Options. I can make changes but they revert back
> > > > > > > > to the prior setting.
> > > > > > > > I can't even reset web options on the PROGRAMS Tab.
> > > > > > > >
> > > > > > > > I have read the postings here about Spybot and I may have
> > > > > > > > used Spybot a while ago and then uninstalled it. Bottom
> > > > > > > > line is I can't download Spybot again until I fix this
> > > > > > > > problem.
> > > > > > > >
> > > > > > > > Is there another way to fix this problem?
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