Galen,
Would you believe I still have this problem. Every time I try to burn
a CD from ITunes I get "CD burner or software not found". I see that
there are many people - both MAC and PC users - who are having this
problem. I have posted to the Appple technical support web site many
times only to learn that Apple does not monitor these posts (I've even
gone so far as to recommend that people buy Zunes in my posts). Apple
seems to think they can save money by having users staff their on-line
technical support. I don't think it works. I haven't gotten a single
useful response to any of my posts. So here I sit, still unable to
burn CDs from ITunes (whether the music was purchased thru ITunes or
not). I read recently that music purchases thru ITunes have been
decreasing. Duhh!!! Is anyone surprised. I will certainly not buy
music thru ITunes.
Galen wrote:
> In news:(E-Mail Removed),
> (E-Mail Removed) had this to say:
>
> My reply is at the bottom of your sent message:
>
> > don't know when this problem developed but it's been months since I
> > last burned a CD from iTunes. I'm running XP Pro and I keep
> > getting the message "can't recognize burner or software" (or words to
> > this effect). I have a Sony DRU-710A DVD burner which is listed on
> > Apple's list of compatible devices. I have entered this problem on
> > Apple's web site and have gotten no response. I told them that I will
> > not purchase any more music thru iTunes until this problem is fixed.
> >
> > I am totally up to date on my updates (including one that popped up
> > automatically the day after I submitted the problem to Apple - a
> > coincidence???)
> >
> > I don't know about anyone else out there but my experiences with Apple
> > have been terrible. They make good products but who wants to deal
> > with
> >
> >
> > their attitude?
> >
> > I work with special needs kids who respond very favorably to certain
> > types of music and iTunes has been a big help up till now. I need to
> > be able to burn CDs for this new school year (and yes, I know about
> > the
> >
> >
> > 7 copy limit - I can't even burn one copy).
> >
> > Any help will be greatly appreciated.
> >
> > Terry
>
> You'll likely need to go through them...
>
> Apple - Support - iTunes:
> http://www.apple.com/support/itunes/
>
> Apple - Support - iPod:
> http://www.apple.com/support/ipod/
>
> I do not KNOW if this can do the conversion or not? It may well be able to
> so I'd say give it a shot...
>
> jetAudio Basic:
> http://www.snapfiles.com/get/jetaudio.html
>
> That's what I'd consider trying the burn with IF it will convert it - it
> should say or error out if it won't.
>
> --
> Galen - MS MVP - Windows (Shell/User & IE)
> http://dts-l.org/ http://kgiii.info/
>
> "Chance has put in our way a most singular and whimsical problem, and
> its solution is its own reward." - Sherlock Holmes
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