hi. please help me. Im on winXP Sp2 and I can't seem to log on windows again.
Everytime I boot my PC, it goes to a black screen with some options of safe
mode, boot to las known configuration and so on. I tried all the options and
nothing worked. I tried pressing f8 and still no luck. When I long press the
del button while it's restarting, it gave me standard CMOS features, advanced
bios features, ect. what will I do? thanks so much in advance!

pentium wrote:

> hi. please help me. Im on winXP Sp2 and I can't seem to log on windows
> again. Everytime I boot my PC, it goes to a black screen with some options
> of safe mode, boot to las known configuration and so on. I tried all the
> options and nothing worked. I tried pressing f8 and still no luck. When I
> long press the del button while it's restarting, it gave me standard CMOS
> features, advanced bios features, ect. what will I do? thanks so much in
> advance!

I'm sorry but this isn't enough information to give you focused advice. What
is the recent history of this machine? What are some of the details about
your computer (make/model/age, etc.)? What antivirus/security software do
you have installed?

The issue could be software or hardware, there is simply no way for us to
tell without knowing more.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

my brother sent it to us while he was having a vacation in asia. when we set
it up, it worked just fine until we shut it down for the night. the brand is
an LG (it says on the tower). and we just had the sygate firewall in there.
thanks for the quick reply

"Malke" wrote:

> pentium wrote:
>
> > hi. please help me. Im on winXP Sp2 and I can't seem to log on windows
> > again. Everytime I boot my PC, it goes to a black screen with some options
> > of safe mode, boot to las known configuration and so on. I tried all the
> > options and nothing worked. I tried pressing f8 and still no luck. When I
> > long press the del button while it's restarting, it gave me standard CMOS
> > features, advanced bios features, ect. what will I do? thanks so much in
> > advance!
>
> I'm sorry but this isn't enough information to give you focused advice. What
> is the recent history of this machine? What are some of the details about
> your computer (make/model/age, etc.)? What antivirus/security software do
> you have installed?
>
> The issue could be software or hardware, there is simply no way for us to
> tell without knowing more.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>
>

should i reinstall winXP? will that work? will that boot to disk?

"pentium" wrote:

> my brother sent it to us while he was having a vacation in asia. when we set
> it up, it worked just fine until we shut it down for the night. the brand is
> an LG (it says on the tower). and we just had the sygate firewall in there.
> thanks for the quick reply
>
> "Malke" wrote:
>
> > pentium wrote:
> >
> > > hi. please help me. Im on winXP Sp2 and I can't seem to log on windows
> > > again. Everytime I boot my PC, it goes to a black screen with some options
> > > of safe mode, boot to las known configuration and so on. I tried all the
> > > options and nothing worked. I tried pressing f8 and still no luck. When I
> > > long press the del button while it's restarting, it gave me standard CMOS
> > > features, advanced bios features, ect. what will I do? thanks so much in
> > > advance!
> >
> > I'm sorry but this isn't enough information to give you focused advice. What
> > is the recent history of this machine? What are some of the details about
> > your computer (make/model/age, etc.)? What antivirus/security software do
> > you have installed?
> >
> > The issue could be software or hardware, there is simply no way for us to
> > tell without knowing more.
> >
> > Malke
> > --
> > MS-MVP
> > Elephant Boy Computers - Don't Panic!
> > FAQ - http://www.elephantboycomputers.com/#FAQ
> >
> >

pentium wrote:

> my brother sent it to us while he was having a vacation in asia. when we
> set it up, it worked just fine until we shut it down for the night. the
> brand is an LG (it says on the tower). and we just had the sygate firewall
> in there. thanks for the quick reply

Still not much information about the machine. No antivirus installed? Used
computer? Test the hardware, at least a quick diagnostic on the hard drive
and RAM, and if all is good do a clean install of Windows.

http://www.elephantboycomputers.com/...ardware_Tshoot

http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To
http://www.elephantboycomputers.com/...alling_Windows - What
you will need on-hand

Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech;
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. If you can't do the work yourself
(and there is no shame in admitting this isn't your cup of tea), take the
machine to a professional computer repair shop (not your local equivalent
of BigComputerStore/GeekSquad). If possible, have all your data backed up
before you take the machine into a shop.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

thanks for the info. i will do a clean install on the pc. one question
though, can I use a different windows xp set up cd? i don't have the software
for this particular pc.

"Malke" wrote:

> pentium wrote:
>
> > my brother sent it to us while he was having a vacation in asia. when we
> > set it up, it worked just fine until we shut it down for the night. the
> > brand is an LG (it says on the tower). and we just had the sygate firewall
> > in there. thanks for the quick reply
>
> Still not much information about the machine. No antivirus installed? Used
> computer? Test the hardware, at least a quick diagnostic on the hard drive
> and RAM, and if all is good do a clean install of Windows.
>
> http://www.elephantboycomputers.com/...ardware_Tshoot
>
> http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To
> http://www.elephantboycomputers.com/...alling_Windows - What
> you will need on-hand
>
> Standard disclaimer: I can't see and test your computer myself, so these are
> just suggestions based on many years of being a professional computer tech;
> suggestions based on what you've written. You should not take my
> suggestions as a definitive diagnosis. If you can't do the work yourself
> (and there is no shame in admitting this isn't your cup of tea), take the
> machine to a professional computer repair shop (not your local equivalent
> of BigComputerStore/GeekSquad). If possible, have all your data backed up
> before you take the machine into a shop.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>
>

Em Domingo, 14 de Setembro de 2008 13:00, pentium escreveu:

> hi. please help me. Im on winXP Sp2 and I can't seem to log on windows
> again. Everytime I boot my PC, it goes to a black screen with some options
> of safe mode, boot to las known configuration and so on. I tried all the
> options and nothing worked. I tried pressing f8 and still no luck. When I
> long press the del button while it's restarting, it gave me standard CMOS
> features, advanced bios features, ect. what will I do? thanks so much in
> advance!

if it doesn't start in safe mode, reinstall the system

yup, I will do that tomorrow and will post back. thanks a lot guys!
but what if it won't "boot from cd", how will I get to BIOS? should I press
DEL again while it's rebooting?

"ArameFarpado" wrote:

> Em Domingo, 14 de Setembro de 2008 13:00, pentium escreveu:
>
> > hi. please help me. Im on winXP Sp2 and I can't seem to log on windows
> > again. Everytime I boot my PC, it goes to a black screen with some options
> > of safe mode, boot to las known configuration and so on. I tried all the
> > options and nothing worked. I tried pressing f8 and still no luck. When I
> > long press the del button while it's restarting, it gave me standard CMOS
> > features, advanced bios features, ect. what will I do? thanks so much in
> > advance!
>
> if it doesn't start in safe mode, reinstall the system
>

"pentium" <(E-Mail Removed)> wrote in message
news:6A064E87-2FA5-48CD-8193-(E-Mail Removed)...

> "Malke" wrote:
>
>> pentium wrote:
>>
>> > my brother sent it to us while he was having a vacation in asia.
>> > when we
>> > set it up, it worked just fine until we shut it down for the night.
>> > the
>> > brand is an LG (it says on the tower). and we just had the sygate
>> > firewall
>> > in there. thanks for the quick reply
>>
>> Still not much information about the machine. No antivirus installed?
>> Used
>> computer? Test the hardware, at least a quick diagnostic on the hard
>> drive
>> and RAM, and if all is good do a clean install of Windows.
>>
>> http://www.elephantboycomputers.com/...ardware_Tshoot
>>
>> http://michaelstevenstech.com/cleanxpinstall.html - Clean Install
>> How-To
>> http://www.elephantboycomputers.com/...alling_Windows -
>> What
>> you will need on-hand
>>
>> Standard disclaimer: I can't see and test your computer myself, so
>> these are
>> just suggestions based on many years of being a professional computer
>> tech;
>> suggestions based on what you've written. You should not take my
>> suggestions as a definitive diagnosis. If you can't do the work
>> yourself
>> (and there is no shame in admitting this isn't your cup of tea), take
>> the
>> machine to a professional computer repair shop (not your local
>> equivalent
>> of BigComputerStore/GeekSquad). If possible, have all your data
>> backed up
>> before you take the machine into a shop.

> thanks for the info. i will do a clean install on the pc.

Does your brother expect his PC to be returned to him? If he has any
data on there (documents, photos, music, etc.), a clean install will
wipe it all away.

pentium wrote:

> thanks for the info. i will do a clean install on the pc. one question
> though, can I use a different windows xp set up cd? i don't have the
> software for this particular pc.

You need to use installation media that matches the version installed; i.e.,
XP Home/Pro/Media Center retail/OEM. If the machine is not an OEM (Dell,
HP, generic w/COA sticker on the case) then because you can no longer get
into the operating system you'll probably need to purchase a full retail
copy of whatever version of XP you want to run.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ