Hi all,

I have a really odd problem with my junk email settings in Outlook 2007.
I've added many addresses to the blocked sender list, and they are moved to
the junk email folder without a problem. There is one address I've tried
repeatedly to block, with no success (it is an AOL account). This email
address shows up in the blocked sender's list, and I have no "safe senders"
defined. My junk email setting is "low". I get emails from this sender every
day, sometimes multiple times. When I attempt to right click and add to
blocked senders, there is no error message. If multiple emails from this
sender are in my inbox, only the one I selected is moved. For the others I
must either repeat this process or delete. Then later, I continue to receive
emails from this address. I wound up created an AOL rule to move all AOL
accounts to another folder (with some exceptions defined). I'm sure this
will work, but I'd really like to know why I'm having this problem. Any
ideas? TIA!

PS: This is not an unknown party, but a geriatric friend of the family who
sends jokes & stuff all day long. There is no subterfuge here. )

Is the address of the sender perhaps also in your Contacts folder?
Then either remove it from there or disable the option to treat senders in
your Contacts folder as safe.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Blueheron" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi all,
>
> I have a really odd problem with my junk email settings in Outlook 2007.
> I've added many addresses to the blocked sender list, and they are moved
> to the junk email folder without a problem. There is one address I've
> tried repeatedly to block, with no success (it is an AOL account). This
> email address shows up in the blocked sender's list, and I have no "safe
> senders" defined. My junk email setting is "low". I get emails from this
> sender every day, sometimes multiple times. When I attempt to right click
> and add to blocked senders, there is no error message. If multiple emails
> from this sender are in my inbox, only the one I selected is moved. For
> the others I must either repeat this process or delete. Then later, I
> continue to receive emails from this address. I wound up created an AOL
> rule to move all AOL accounts to another folder (with some exceptions
> defined). I'm sure this will work, but I'd really like to know why I'm
> having this problem. Any ideas? TIA!
>
> PS: This is not an unknown party, but a geriatric friend of the family who
> sends jokes & stuff all day long. There is no subterfuge here. )
>
>

Thank you!

"Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote in
message news:%(E-Mail Removed)...
> Is the address of the sender perhaps also in your Contacts folder?
> Then either remove it from there or disable the option to treat senders in
> your Contacts folder as safe.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Blueheron" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Hi all,
>>
>> I have a really odd problem with my junk email settings in Outlook 2007.
>> I've added many addresses to the blocked sender list, and they are moved
>> to the junk email folder without a problem. There is one address I've
>> tried repeatedly to block, with no success (it is an AOL account). This
>> email address shows up in the blocked sender's list, and I have no "safe
>> senders" defined. My junk email setting is "low". I get emails from this
>> sender every day, sometimes multiple times. When I attempt to right click
>> and add to blocked senders, there is no error message. If multiple emails
>> from this sender are in my inbox, only the one I selected is moved. For
>> the others I must either repeat this process or delete. Then later, I
>> continue to receive emails from this address. I wound up created an AOL
>> rule to move all AOL accounts to another folder (with some exceptions
>> defined). I'm sure this will work, but I'd really like to know why I'm
>> having this problem. Any ideas? TIA!
>>
>> PS: This is not an unknown party, but a geriatric friend of the family
>> who sends jokes & stuff all day long. There is no subterfuge here. )
>>
>>