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Can't apply Excel 2003 Security aptch

 
 
Mark D. Stotzer
Guest
Posts: n/a
 
      6th May 2009
I have XP installed with all service packs and autoupdates.
My Trend antivirus says I need to run security fix MS08 074 on my MS Excel
2003 SP3.
I grabbed the patch via MS tech note KB958436.
When I run the patch it says, after trying to run for a few seconds,
something like:
"KB958436 can't be applied"
How can I fix this problem?
Thanks in advance for your help.
-MDS


 
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MowGreen
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Posts: n/a
 
      7th May 2009
MS08-074 has been superseded by MS09-009 -

http://www.microsoft.com/technet/sec.../MS09-009.mspx

> Office Suite and Other Software
> Other Office Software
> Microsoft Office Excel Viewer 2003 Service Pack 3
> (KB959993)
> Bulletins Replaced by this Update
>
>
> MS08-074




You should inform them of this incorrect detection if KB95993 has been
installed, Mark. If it hasn't been installed, then the detection is still
outdated.


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============




Mark D. Stotzer wrote:

> I have XP installed with all service packs and autoupdates.
> My Trend antivirus says I need to run security fix MS08 074 on my MS Excel
> 2003 SP3.
> I grabbed the patch via MS tech note KB958436.
> When I run the patch it says, after trying to run for a few seconds,
> something like:
> "KB958436 can't be applied"
> How can I fix this problem?
> Thanks in advance for your help.
> -MDS
>
>

 
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PA Bear [MS MVP]
Guest
Posts: n/a
 
      7th May 2009
Does Windows Update offer KB958436?

PS: Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm

PPS: Any particular reason you don't have WinXP SP3 installed?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Mark D. Stotzer wrote:
> I have XP installed with all service packs and autoupdates.
> My Trend antivirus says I need to run security fix MS08 074 on my MS Excel
> 2003 SP3.
> I grabbed the patch via MS tech note KB958436.
> When I run the patch it says, after trying to run for a few seconds,
> something like:
> "KB958436 can't be applied"
> How can I fix this problem?
> Thanks in advance for your help.
> -MDS


 
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Mark D. Stotzer
Guest
Posts: n/a
 
      7th May 2009
I do have Windows XP SP3 installed. That's what I meant by:
"I have XP installed with all service packs and autoupdates"

"PA Bear [MS MVP]" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Does Windows Update offer KB958436?
>
> PS: Why you don't need your anti-virus to scan your email
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> PPS: Any particular reason you don't have WinXP SP3 installed?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
> Mark D. Stotzer wrote:
>> I have XP installed with all service packs and autoupdates.
>> My Trend antivirus says I need to run security fix MS08 074 on my MS
>> Excel
>> 2003 SP3.
>> I grabbed the patch via MS tech note KB958436.
>> When I run the patch it says, after trying to run for a few seconds,
>> something like:
>> "KB958436 can't be applied"
>> How can I fix this problem?
>> Thanks in advance for your help.
>> -MDS

>



 
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PA Bear [MS MVP]
Guest
Posts: n/a
 
      7th May 2009
[Sorry, I misread your post's headers.]

Repost:
>> Does Windows Update offer KB958436?



Mark D. Stotzer wrote:
> I do have Windows XP SP3 installed. That's what I meant by:
> "I have XP installed with all service packs and autoupdates"
>
> "PA Bear [MS MVP]" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>> Does Windows Update offer KB958436?
>>
>> PS: Why you don't need your anti-virus to scan your email
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> PPS: Any particular reason you don't have WinXP SP3 installed?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>> Mark D. Stotzer wrote:
>>> I have XP installed with all service packs and autoupdates.
>>> My Trend antivirus says I need to run security fix MS08 074 on my MS
>>> Excel
>>> 2003 SP3.
>>> I grabbed the patch via MS tech note KB958436.
>>> When I run the patch it says, after trying to run for a few seconds,
>>> something like:
>>> "KB958436 can't be applied"
>>> How can I fix this problem?
>>> Thanks in advance for your help.
>>> -MDS

 
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Mark D. Stotzer
Guest
Posts: n/a
 
      7th May 2009
I downloaded the Office 2003 SP3 patch for MS09-009 per technote KB959995
and I have the same problem:
"The update cannot be applied" dialog box after running the updatd exe file.

"MowGreen" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> MS08-074 has been superseded by MS09-009 -
>
> http://www.microsoft.com/technet/sec.../MS09-009.mspx
>
>> Office Suite and Other Software
>> Other Office Software Microsoft Office Excel Viewer 2003 Service Pack 3
>> (KB959993)
>> Bulletins Replaced by this Update
>>
>>
>> MS08-074

>
>
>
> You should inform them of this incorrect detection if KB95993 has been
> installed, Mark. If it hasn't been installed, then the detection is still
> outdated.
>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
>
> Mark D. Stotzer wrote:
>
>> I have XP installed with all service packs and autoupdates.
>> My Trend antivirus says I need to run security fix MS08 074 on my MS
>> Excel 2003 SP3.
>> I grabbed the patch via MS tech note KB958436.
>> When I run the patch it says, after trying to run for a few seconds,
>> something like:
>> "KB958436 can't be applied"
>> How can I fix this problem?
>> Thanks in advance for your help.
>> -MDS
>>


 
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PA Bear [MS MVP]
Guest
Posts: n/a
 
      7th May 2009
First see:

Description of the update for Office 2003: December 9, 2008:
http://support.microsoft.com/kb/949074

If no joy, see:

Known issues that you may experience when you install Office 2007 SP2...
http://support.microsoft.com/kb/968173

Mark D. Stotzer wrote:
> I downloaded the Office 2003 SP3 patch for MS09-009 per technote KB959995
> and I have the same problem:
> "The update cannot be applied" dialog box after running the updatd exe
> file.
>
> "MowGreen" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> MS08-074 has been superseded by MS09-009 -
>>
>> http://www.microsoft.com/technet/sec.../MS09-009.mspx
>>
>>> Office Suite and Other Software
>>> Other Office Software Microsoft Office Excel Viewer 2003 Service Pack 3
>>> (KB959993)
>>> Bulletins Replaced by this Update
>>>
>>>
>>> MS08-074

>>
>>
>>
>> You should inform them of this incorrect detection if KB95993 has been
>> installed, Mark. If it hasn't been installed, then the detection is still
>> outdated.
>>
>>
>> MowGreen
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>
>>
>>
>> Mark D. Stotzer wrote:
>>
>>> I have XP installed with all service packs and autoupdates.
>>> My Trend antivirus says I need to run security fix MS08 074 on my MS
>>> Excel 2003 SP3.
>>> I grabbed the patch via MS tech note KB958436.
>>> When I run the patch it says, after trying to run for a few seconds,
>>> something like:
>>> "KB958436 can't be applied"
>>> How can I fix this problem?
>>> Thanks in advance for your help.
>>> -MDS


 
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MowGreen
Guest
Posts: n/a
 
      7th May 2009
To be clear here, you manually downloaded and tried to install KB959995,
by running office2003-KB959995-FullFile-ENU.exe, correct ?

Is the entire Office 2003 Suite installed or just Microsoft Office Excel
2003 ?
And you are sure Microsoft Office Excel 2003 has had SP3 applied to it ?

Open the installation log by going to Start > Run > type in

%temp%
Click OK or press Enter.
Open the OHotfix folder and then open the OHotfix(xxxxx).log.
The x's represent the number of the logs that have been created during
hotfix installation attempts. To find the one created for the attempted
installation of KB959995, hover the cursor over them and look for the
one created yesterday or click View > Arrange Icons by > Modified.

Check the 0Hotfix (xxxxx).log and post back with the entries from it
that are *right* below this entry, please:

> Getting the patches...
> Getting the products to patch..


In Program Files, open the Microsoft Office folder, then open the OFFICE
11 subfolder.
Right click XLVIEW.EXE, choose Properties.
Click the Version tab.
Please post the Version number of XLVIEW.EXE along with the " Getting
products to patch ... " section of the installation log.


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============






Mark D. Stotzer wrote:

> I downloaded the Office 2003 SP3 patch for MS09-009 per technote KB959995
> and I have the same problem:
> "The update cannot be applied" dialog box after running the updatd exe file.
>
> "MowGreen" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>
>>MS08-074 has been superseded by MS09-009 -
>>
>>http://www.microsoft.com/technet/sec.../MS09-009.mspx
>>
>>
>>>Office Suite and Other Software
>>>Other Office Software Microsoft Office Excel Viewer 2003 Service Pack 3
>>>(KB959993)
>>>Bulletins Replaced by this Update
>>>
>>>
>>>MS08-074

>>
>>
>>
>>You should inform them of this incorrect detection if KB95993 has been
>>installed, Mark. If it hasn't been installed, then the detection is still
>>outdated.
>>
>>
>>MowGreen
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>
>>Mark D. Stotzer wrote:
>>
>>
>>>I have XP installed with all service packs and autoupdates.
>>>My Trend antivirus says I need to run security fix MS08 074 on my MS
>>>Excel 2003 SP3.
>>>I grabbed the patch via MS tech note KB958436.
>>>When I run the patch it says, after trying to run for a few seconds,
>>>something like:
>>>"KB958436 can't be applied"
>>>How can I fix this problem?
>>>Thanks in advance for your help.
>>>-MDS
>>>

>
>

 
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Mark D. Stotzer
Guest
Posts: n/a
 
      8th May 2009
Thanks for your reply. See my answers interspersed below ***.

"MowGreen" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> To be clear here, you manually downloaded and tried to install KB959995,
> by running office2003-KB959995-FullFile-ENU.exe, correct ?

*** Yes
>
> Is the entire Office 2003 Suite installed or just Microsoft Office Excel
> 2003 ?

*** Entire Office 2003 Pro Suite.
>
> And you are sure Microsoft Office Excel 2003 has had SP3 applied to it ?

*** Yes
>
> Open the installation log by going to Start > Run > type in
>
> %temp%
> Click OK or press Enter.
> Open the OHotfix folder and then open the OHotfix(xxxxx).log.
> The x's represent the number of the logs that have been created during
> hotfix installation attempts. To find the one created for the attempted
> installation of KB959995, hover the cursor over them and look for the one
> created yesterday or click View > Arrange Icons by > Modified. Check the
> 0Hotfix (xxxxx).log and post back with the entries from it that are
> *right* below this entry, please:
>> Getting the patches...
>> Getting the products to patch..

*** Here it is:
Seeing if patch C:\DOCUME~1\Dad\LOCALS~1\Temp\IXP000.TMP\EXCEL.msp is
needed...
The update failed.
Finished processing the update on 05/07/2009 at 11:25:21.
Encountered error 1635 while updating.
Launching Setup Watson...
Could not find dw.exe.
******************
>
> In Program Files, open the Microsoft Office folder, then open the OFFICE
> 11 subfolder.
> Right click XLVIEW.EXE, choose Properties.
> Click the Version tab.
> Please post the Version number of XLVIEW.EXE

*** I can't find file XLVIEW.EXE anywhere on my hard drive.
*** The EXCEL.EXE file is version 11.0.8169

> along with the " Getting products to patch ... " section of the
> installation log.

*** posted above
>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
>
>
>
> Mark D. Stotzer wrote:
>
>> I downloaded the Office 2003 SP3 patch for MS09-009 per technote KB959995
>> and I have the same problem:
>> "The update cannot be applied" dialog box after running the updatd exe
>> file.
>>
>> "MowGreen" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>
>>>MS08-074 has been superseded by MS09-009 -
>>>
>>>http://www.microsoft.com/technet/sec.../MS09-009.mspx
>>>
>>>
>>>>Office Suite and Other Software
>>>>Other Office Software Microsoft Office Excel Viewer 2003 Service Pack 3
>>>>(KB959993)
>>>>Bulletins Replaced by this Update
>>>>
>>>>
>>>>MS08-074
>>>
>>>
>>>
>>>You should inform them of this incorrect detection if KB95993 has been
>>>installed, Mark. If it hasn't been installed, then the detection is still
>>>outdated.
>>>
>>>
>>>MowGreen
>>>===============
>>> *-343-* FDNY
>>>Never Forgotten
>>>===============
>>>
>>>
>>>
>>>
>>>Mark D. Stotzer wrote:
>>>
>>>
>>>>I have XP installed with all service packs and autoupdates.
>>>>My Trend antivirus says I need to run security fix MS08 074 on my MS
>>>>Excel 2003 SP3.
>>>>I grabbed the patch via MS tech note KB958436.
>>>>When I run the patch it says, after trying to run for a few seconds,
>>>>something like:
>>>>"KB958436 can't be applied"
>>>>How can I fix this problem?
>>>>Thanks in advance for your help.
>>>>-MDS
>>>>

>>


 
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PA Bear [MS MVP]
Guest
Posts: n/a
 
      8th May 2009
Have you seen/installed http://support.microsoft.com/kb/949074 ??

Mark D. Stotzer wrote:
> Thanks for your reply. See my answers interspersed below ***.
>
> "MowGreen" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> To be clear here, you manually downloaded and tried to install KB959995,
>> by running office2003-KB959995-FullFile-ENU.exe, correct ?

> *** Yes
>>
>> Is the entire Office 2003 Suite installed or just Microsoft Office Excel
>> 2003 ?

> *** Entire Office 2003 Pro Suite.
>>
>> And you are sure Microsoft Office Excel 2003 has had SP3 applied to it ?
>> *** Yes Open the installation log by going to Start > Run > type in
>>
>> %temp%
>> Click OK or press Enter.
>> Open the OHotfix folder and then open the OHotfix(xxxxx).log.
>> The x's represent the number of the logs that have been created during
>> hotfix installation attempts. To find the one created for the attempted
>> installation of KB959995, hover the cursor over them and look for the one
>> created yesterday or click View > Arrange Icons by > Modified. Check the
>> 0Hotfix (xxxxx).log and post back with the entries from it that are
>> *right* below this entry, please:
>>> Getting the patches...
>>> Getting the products to patch..

> *** Here it is:
> Seeing if patch C:\DOCUME~1\Dad\LOCALS~1\Temp\IXP000.TMP\EXCEL.msp is
> needed...
> The update failed.
> Finished processing the update on 05/07/2009 at 11:25:21.
> Encountered error 1635 while updating.
> Launching Setup Watson...
> Could not find dw.exe.
> ******************
>>
>> In Program Files, open the Microsoft Office folder, then open the OFFICE
>> 11 subfolder.
>> Right click XLVIEW.EXE, choose Properties.
>> Click the Version tab.
>> Please post the Version number of XLVIEW.EXE

> *** I can't find file XLVIEW.EXE anywhere on my hard drive.
> *** The EXCEL.EXE file is version 11.0.8169
>
>> along with the " Getting products to patch ... " section of the
>> installation log.

> *** posted above
>>
>>
>> MowGreen
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>
>>
>>
>>
>>
>> Mark D. Stotzer wrote:
>>
>>> I downloaded the Office 2003 SP3 patch for MS09-009 per technote
>>> KB959995
>>> and I have the same problem:
>>> "The update cannot be applied" dialog box after running the updatd exe
>>> file.
>>>
>>> "MowGreen" <(E-Mail Removed)> wrote in message
>>> news:(E-Mail Removed)...
>>>
>>>> MS08-074 has been superseded by MS09-009 -
>>>>
>>>> http://www.microsoft.com/technet/sec.../MS09-009.mspx
>>>>
>>>>
>>>>> Office Suite and Other Software
>>>>> Other Office Software Microsoft Office Excel Viewer 2003 Service Pack
>>>>> 3
>>>>> (KB959993)
>>>>> Bulletins Replaced by this Update
>>>>>
>>>>>
>>>>> MS08-074
>>>>
>>>>
>>>>
>>>> You should inform them of this incorrect detection if KB95993 has been
>>>> installed, Mark. If it hasn't been installed, then the detection is
>>>> still
>>>> outdated.
>>>>
>>>>
>>>> MowGreen
>>>> ===============
>>>> *-343-* FDNY
>>>> Never Forgotten
>>>> ===============
>>>>
>>>>
>>>>
>>>>
>>>> Mark D. Stotzer wrote:
>>>>
>>>>
>>>>> I have XP installed with all service packs and autoupdates.
>>>>> My Trend antivirus says I need to run security fix MS08 074 on my MS
>>>>> Excel 2003 SP3.
>>>>> I grabbed the patch via MS tech note KB958436.
>>>>> When I run the patch it says, after trying to run for a few seconds,
>>>>> something like:
>>>>> "KB958436 can't be applied"
>>>>> How can I fix this problem?
>>>>> Thanks in advance for your help.
>>>>> -MDS


 
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