I'm not able to access my site with FP after my web host changed servers
and my user ID. I can access with FTP. Any help's appreciated.

JB

Go to My Network Places on your PC and delete the entry for your web site.
Reboot and then try again.

--

~ Kathleen Anderson
Microsoft MVP - FrontPage
Spider Web Woman Designs
web: http://www.spiderwebwoman.com/resources/
FrontPage Support: http://www.frontpagemvps.com/




"JB" <(E-Mail Removed)> wrote in message
news:u8adndQAhoqplmveRVn-(E-Mail Removed)...
> I'm not able to access my site with FP after my web host changed servers
> and my user ID. I can access with FTP. Any help's appreciated.
>
> JB

Thanks Kathleen. Unfortunately, that didn't get it. Any other ideas?

Kathleen Anderson [MVP - FrontPage] wrote:
> Go to My Network Places on your PC and delete the entry for your web site.
> Reboot and then try again.
>

Did they move your site to a new server with a new IP address? When did
they do this move, and how did they do it?

Also, try going to http://www.95isalive.com/fixes/fpclean.htm and download
FPCleaner - run the two steps that Clear FrontPage "Temporary" Files and
Clear FrontPage Web Cache files (*.web).


--

~ Kathleen Anderson
Microsoft MVP - FrontPage
Spider Web Woman Designs
web: http://www.spiderwebwoman.com/resources/
FrontPage Support: http://www.frontpagemvps.com/




"JB" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Thanks Kathleen. Unfortunately, that didn't get it. Any other ideas?
>
> Kathleen Anderson [MVP - FrontPage] wrote:
>> Go to My Network Places on your PC and delete the entry for your web
>> site.
>> Reboot and then try again.
>>

Did they enable extensions on the new server??


--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed..................
...............................with a computer
"JB" <(E-Mail Removed)> wrote in message news:u8adndQAhoqplmveRVn-(E-Mail Removed)...
> I'm not able to access my site with FP after my web host changed servers
> and my user ID. I can access with FTP. Any help's appreciated.
>
> JB

Yes, they moved the site to a new server and it has a new IP. They did
the move around the 6th of the month. I'm not sure what you mean by how
they did it. I can't seem to get a response from Verio "support."

Kathleen Anderson [MVP - FrontPage] wrote:

> Did they move your site to a new server with a new IP address? When did
> they do this move, and how did they do it?
>
> Also, try going to http://www.95isalive.com/fixes/fpclean.htm and download
> FPCleaner - run the two steps that Clear FrontPage "Temporary" Files and
> Clear FrontPage Web Cache files (*.web).
>
>

The server extensions looked to be installed when I access the site with
FTP. These are the files with "vti" in them. Right?

Steve Easton wrote:

> Did they enable extensions on the new server??
>
>

By using FTP, you've probably corrupted the files, so that's why it won't
work - never use FTP if you have the server extensions installed to your
root web. Ask the Host to check the extensions again and reinstall them.



"JB" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> The server extensions looked to be installed when I access the site with
> FTP. These are the files with "vti" in them. Right?
>
> Steve Easton wrote:
>
>> Did they enable extensions on the new server??
>>

Yes, and No.
The _vti* files you see are part of the extensions, but they may have
been copied from your previous site. If this is the case, the
extensions need to re-installed, and followed by a server health
check. _vti* files are unique for each web site and each server.
There are other bits of the extensions stored outside of your web.
Looking at the file structure with FTP will not *normally* damage the
extensions, but manipulating any files or folders with FTP will
corrupt the extensions.
The FTP server, and HTTP server are two different things. There is no
need for them to have the same UserId or Passwords., so if one works
for you it does not have any bearing on the other.
--
Ron Symonds - Microsoft MVP (FrontPage)
Reply only to group - emails will be deleted unread.
FrontPage Support: http://www.frontpagemvps.com/

"JB" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> The server extensions looked to be installed when I access the site
> with FTP. These are the files with "vti" in them. Right?
>
> Steve Easton wrote:
>
>> Did they enable extensions on the new server??
>>

The problem existed before I was forced to use FTP to edit the site. I
know that using FTP will corrupt FP server extensions, but I had no
choice. I'm assuming that the extensions needed to be installed after
the server change and that's where my problem lies.

Asking the host to do anything has been impossible. They won't respond
to me at all.

Andrew Murray wrote:
> By using FTP, you've probably corrupted the files, so that's why it won't
> work - never use FTP if you have the server extensions installed to your
> root web. Ask the Host to check the extensions again and reinstall them.
>
>
>
> "JB" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>
>>The server extensions looked to be installed when I access the site with
>>FTP. These are the files with "vti" in them. Right?
>>
>>Steve Easton wrote:
>>
>>
>>>Did they enable extensions on the new server??
>>>
>
>