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Can't access safe mode/safe mode with command prompt

 
 
=?Utf-8?B?QmlsbCBTdWVu?=
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      10th Jan 2006
I recently had a trajan attack and discovered that I could not use F8 on
be-start to get into safe mode/safe mode with command prompt. I had run
tools recommended by various experts but they removed some viruses but I
still cannot regain access to safe mode. What actually happens is that when
F8 is pressed on re-start, it allows you to select safe mode, safe mode with
CP etc on screen. Once selected, I can see safe mode listed on the bottom
left screen in blue, but can only proceed if the only selection on screen is
selected, which is "normal window XP".

Is this a virus (I think it is) or a system fault?

I appreciate some advice.

Bill Suen
 
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Juan
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      10th Jan 2006
It's probably due to infection. To logon in safe mode and run antispyware
programs (in Safe mode for better results), Start\Run\type; msconfig and hit
enter\BOOT.INI\check SAFE BOOT and restart the computer if msconfig is not
available or does not have an effect, run antispyware programs to rid of
possible spyware or virus. Programs recommended to disinfect the computer
are Adaware SE Personal, Spybot Search & Destroy, CWShredder and HijackThis.
If no other program detects parasites you can use HijackThis to detect all
process running in your system but you need to identify which before you can
delete it as HijackThis does not say which they are, it just comes up with
all processes running and deletes those you select. Once you have deleted a
process that you are sure is a malicious program it's a good idea to delete
it from the backups list that HijackThis makes of deleted items. To do that
after clicking on "Fix Checked" go to Configuration\Backups\select and
delete.

Download antispyware programs
http://www.majorgeeks.com/downloads31.html

----------------------------------------------------
"Bill Suen" <(E-Mail Removed)> escribió en el mensaje
news:EAB1776E-5716-485B-9313-(E-Mail Removed)...
> I recently had a trajan attack and discovered that I could not use F8 on
> be-start to get into safe mode/safe mode with command prompt. I had run
> tools recommended by various experts but they removed some viruses but I
> still cannot regain access to safe mode. What actually happens is that

when
> F8 is pressed on re-start, it allows you to select safe mode, safe mode

with
> CP etc on screen. Once selected, I can see safe mode listed on the bottom
> left screen in blue, but can only proceed if the only selection on screen

is
> selected, which is "normal window XP".
>
> Is this a virus (I think it is) or a system fault?
>
> I appreciate some advice.
>
> Bill Suen





 
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=?Utf-8?B?QmlsbCBTdWVu?=
Guest
Posts: n/a
 
      10th Jan 2006
Tried msconfig; BOOT.INI; It worked, but restarted to an error message.
Cannot reverse back to normal windows XP start. Please advise how to reverse
the commands.

Thanks

"Juan" wrote:

> It's probably due to infection. To logon in safe mode and run antispyware
> programs (in Safe mode for better results), Start\Run\type; msconfig and hit
> enter\BOOT.INI\check SAFE BOOT and restart the computer if msconfig is not
> available or does not have an effect, run antispyware programs to rid of
> possible spyware or virus. Programs recommended to disinfect the computer
> are Adaware SE Personal, Spybot Search & Destroy, CWShredder and HijackThis.
> If no other program detects parasites you can use HijackThis to detect all
> process running in your system but you need to identify which before you can
> delete it as HijackThis does not say which they are, it just comes up with
> all processes running and deletes those you select. Once you have deleted a
> process that you are sure is a malicious program it's a good idea to delete
> it from the backups list that HijackThis makes of deleted items. To do that
> after clicking on "Fix Checked" go to Configuration\Backups\select and
> delete.
>
> Download antispyware programs
> http://www.majorgeeks.com/downloads31.html
>
> ----------------------------------------------------
> "Bill Suen" <(E-Mail Removed)> escribió en el mensaje
> news:EAB1776E-5716-485B-9313-(E-Mail Removed)...
> > I recently had a trajan attack and discovered that I could not use F8 on
> > be-start to get into safe mode/safe mode with command prompt. I had run
> > tools recommended by various experts but they removed some viruses but I
> > still cannot regain access to safe mode. What actually happens is that

> when
> > F8 is pressed on re-start, it allows you to select safe mode, safe mode

> with
> > CP etc on screen. Once selected, I can see safe mode listed on the bottom
> > left screen in blue, but can only proceed if the only selection on screen

> is
> > selected, which is "normal window XP".
> >
> > Is this a virus (I think it is) or a system fault?
> >
> > I appreciate some advice.
> >
> > Bill Suen

>
>
>
>
>

 
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Juan
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Posts: n/a
 
      10th Jan 2006
What did the message say? It may help to find a cause! ... It's not clear
to me if you loged in (in Safe Mode)... if you did, go again to msconfig >
BOOT.INI > SAFEBOOT and remove the check mark... and restart... if still not
able to login in normal mode, scan the computer with antispyware programs.
If your can only log-in in safe mode and you need to download antispyware
programs, try the Safe Mode with Networking option. If you could not
log-in, try the Last Known good configuration option in safe mode options.
Also remove unnecessary devices as the error message may be caused by an
incompatible device driver(?)....

----------------------------------------
"Bill Suen" <(E-Mail Removed)> escribió en el mensaje
news:9879E8AC-FBA4-4437-BEA0-(E-Mail Removed)...
> Tried msconfig; BOOT.INI; It worked, but restarted to an error message.
> Cannot reverse back to normal windows XP start. Please advise how to

reverse
> the commands.
>
> Thanks
>
> "Juan" wrote:
>
> > It's probably due to infection. To logon in safe mode and run

antispyware
> > programs (in Safe mode for better results), Start\Run\type; msconfig and

hit
> > enter\BOOT.INI\check SAFE BOOT and restart the computer if msconfig is

not
> > available or does not have an effect, run antispyware programs to rid of
> > possible spyware or virus. Programs recommended to disinfect the

computer
> > are Adaware SE Personal, Spybot Search & Destroy, CWShredder and

HijackThis.
> > If no other program detects parasites you can use HijackThis to detect

all
> > process running in your system but you need to identify which before you

can
> > delete it as HijackThis does not say which they are, it just comes up

with
> > all processes running and deletes those you select. Once you have

deleted a
> > process that you are sure is a malicious program it's a good idea to

delete
> > it from the backups list that HijackThis makes of deleted items. To do

that
> > after clicking on "Fix Checked" go to Configuration\Backups\select and
> > delete.
> >
> > Download antispyware programs
> > http://www.majorgeeks.com/downloads31.html
> >
> > ----------------------------------------------------
> > "Bill Suen" <(E-Mail Removed)> escribió en el mensaje
> > news:EAB1776E-5716-485B-9313-(E-Mail Removed)...
> > > I recently had a trajan attack and discovered that I could not use F8

on
> > > be-start to get into safe mode/safe mode with command prompt. I had

run
> > > tools recommended by various experts but they removed some viruses but

I
> > > still cannot regain access to safe mode. What actually happens is

that
> > when
> > > F8 is pressed on re-start, it allows you to select safe mode, safe

mode
> > with
> > > CP etc on screen. Once selected, I can see safe mode listed on the

bottom
> > > left screen in blue, but can only proceed if the only selection on

screen
> > is
> > > selected, which is "normal window XP".
> > >
> > > Is this a virus (I think it is) or a system fault?
> > >
> > > I appreciate some advice.
> > >
> > > Bill Suen

> >
> >
> >
> >
> >



 
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=?Utf-8?B?QmlsbCBTdWVu?=
Guest
Posts: n/a
 
      10th Jan 2006
Juan,

What happened is that your instruction via msconf did manage to stop the PC
to restart/start through normal mode, but it pushes the start up via safe
mode/safe mode with cp, etc, but these modes don't work (as before). So I am
getting a blue screen saying that window start up was interrupted, use F8 to
get into safe mode to remove recently installed hardware/software. But it
doesn't go anywhere as F8 doesnt work. So I am now stucked and cannot use the
PC to do anything. No window, no command prompt, no safe mode etc., but a
blue screen with error message and the only way to get out of this screen is
to turn off the PC.

Help!

Bill



"Juan" wrote:

> What did the message say? It may help to find a cause! ... It's not clear
> to me if you loged in (in Safe Mode)... if you did, go again to msconfig >
> BOOT.INI > SAFEBOOT and remove the check mark... and restart... if still not
> able to login in normal mode, scan the computer with antispyware programs.
> If your can only log-in in safe mode and you need to download antispyware
> programs, try the Safe Mode with Networking option. If you could not
> log-in, try the Last Known good configuration option in safe mode options.
> Also remove unnecessary devices as the error message may be caused by an
> incompatible device driver(?)....
>
> ----------------------------------------
> "Bill Suen" <(E-Mail Removed)> escribió en el mensaje
> news:9879E8AC-FBA4-4437-BEA0-(E-Mail Removed)...
> > Tried msconfig; BOOT.INI; It worked, but restarted to an error message.
> > Cannot reverse back to normal windows XP start. Please advise how to

> reverse
> > the commands.
> >
> > Thanks
> >
> > "Juan" wrote:
> >
> > > It's probably due to infection. To logon in safe mode and run

> antispyware
> > > programs (in Safe mode for better results), Start\Run\type; msconfig and

> hit
> > > enter\BOOT.INI\check SAFE BOOT and restart the computer if msconfig is

> not
> > > available or does not have an effect, run antispyware programs to rid of
> > > possible spyware or virus. Programs recommended to disinfect the

> computer
> > > are Adaware SE Personal, Spybot Search & Destroy, CWShredder and

> HijackThis.
> > > If no other program detects parasites you can use HijackThis to detect

> all
> > > process running in your system but you need to identify which before you

> can
> > > delete it as HijackThis does not say which they are, it just comes up

> with
> > > all processes running and deletes those you select. Once you have

> deleted a
> > > process that you are sure is a malicious program it's a good idea to

> delete
> > > it from the backups list that HijackThis makes of deleted items. To do

> that
> > > after clicking on "Fix Checked" go to Configuration\Backups\select and
> > > delete.
> > >
> > > Download antispyware programs
> > > http://www.majorgeeks.com/downloads31.html
> > >
> > > ----------------------------------------------------
> > > "Bill Suen" <(E-Mail Removed)> escribió en el mensaje
> > > news:EAB1776E-5716-485B-9313-(E-Mail Removed)...
> > > > I recently had a trajan attack and discovered that I could not use F8

> on
> > > > be-start to get into safe mode/safe mode with command prompt. I had

> run
> > > > tools recommended by various experts but they removed some viruses but

> I
> > > > still cannot regain access to safe mode. What actually happens is

> that
> > > when
> > > > F8 is pressed on re-start, it allows you to select safe mode, safe

> mode
> > > with
> > > > CP etc on screen. Once selected, I can see safe mode listed on the

> bottom
> > > > left screen in blue, but can only proceed if the only selection on

> screen
> > > is
> > > > selected, which is "normal window XP".
> > > >
> > > > Is this a virus (I think it is) or a system fault?
> > > >
> > > > I appreciate some advice.
> > > >
> > > > Bill Suen
> > >
> > >
> > >
> > >
> > >

>
>
>

 
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