I have bt homehub broadband installed, but when i open internet explorer i
get a message saying web page cannot be displayed. I rang bt and they went
through a few things for me but to no avail. They said im connected to the
internet, and that there must be a problem with the computer. Ive checked
everything but i cant find any fault. Im connected via ethernet lead. Can
someone suggest anything that might be the problem.

"dessie" <(E-Mail Removed)> wrote in message
news:A8A38837-18B8-4248-9A5C-(E-Mail Removed)...
>I have bt homehub broadband installed, but when i open internet explorer i
> get a message saying web page cannot be displayed. I rang bt and they went
> through a few things for me but to no avail. They said im connected to the
> internet, and that there must be a problem with the computer. Ive checked
> everything but i cant find any fault. Im connected via ethernet lead. Can
> someone suggest anything that might be the problem.
>


Has this always happened, or is it something new? If it's new, what have you
done between the time it worked and the time it didn't?

Its been happening for 8 weeks now, it used to work before but then it
suddenly stopped, I cant think of anything ive done to make cause this
problem.

"Gordon" wrote:

> "dessie" <(E-Mail Removed)> wrote in message
> news:A8A38837-18B8-4248-9A5C-(E-Mail Removed)...
> >I have bt homehub broadband installed, but when i open internet explorer i
> > get a message saying web page cannot be displayed. I rang bt and they went
> > through a few things for me but to no avail. They said im connected to the
> > internet, and that there must be a problem with the computer. Ive checked
> > everything but i cant find any fault. Im connected via ethernet lead. Can
> > someone suggest anything that might be the problem.
> >
>
>
> Has this always happened, or is it something new? If it's new, what have you
> done between the time it worked and the time it didn't?
>
>
>

"dessie" <(E-Mail Removed)> wrote in message
news:BD0AD6E4-E004-4C6C-881D-(E-Mail Removed)...
> Its been happening for 8 weeks now, it used to work before but then it
> suddenly stopped, I cant think of anything ive done to make cause this
> problem.
>

Can you "ping" a web site?
Do Start-Run-cmd [return] and at the prompt type in "ping www.google.com"
(without the quotes) and post the results here.

"dessie" <(E-Mail Removed)> wrote in message
news:BD0AD6E4-E004-4C6C-881D-(E-Mail Removed)...
> Its been happening for 8 weeks now, it used to work before but then it
> suddenly stopped, I cant think of anything ive done to make cause this
> problem.
>
> "Gordon" wrote:
>
>> "dessie" <(E-Mail Removed)> wrote in message
>> news:A8A38837-18B8-4248-9A5C-(E-Mail Removed)...
>> >I have bt homehub broadband installed, but when i open internet explorer
>> >i
>> > get a message saying web page cannot be displayed. I rang bt and they
>> > went
>> > through a few things for me but to no avail. They said im connected to
>> > the
>> > internet, and that there must be a problem with the computer. Ive
>> > checked
>> > everything but i cant find any fault. Im connected via ethernet lead.
>> > Can
>> > someone suggest anything that might be the problem.
>> >
>>
>>
>> Has this always happened, or is it something new? If it's new, what have
>> you
>> done between the time it worked and the time it didn't?
>>
>>
>>

What kind of connection do you have. ADSL or cable. Can you connect to the
modem. Most ADSL modems have a web browser interface that allows you to
adjust the settings for your connection.

It sounds like your modem is connected to your ISP, but you can't connect to
your modem.

I assume your ISP has asked you to switch the modem off for a few minutes,
then on again etc. If there is another LAN adapter on the modem try that.

You will need to tell us what modem you are using - model etc. It's a bit of
a broad question, so we will need to establish what we are working with.

"dobey" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
>
>
> What kind of connection do you have. ADSL or cable. Can you connect to the
> modem. Most ADSL modems have a web browser interface that allows you to
> adjust the settings for your connection.
>
> It sounds like your modem is connected to your ISP, but you can't connect
> to your modem.
>
> I assume your ISP has asked you to switch the modem off for a few minutes,
> then on again etc. If there is another LAN adapter on the modem try that.
>
> You will need to tell us what modem you are using - model etc. It's a bit
> of a broad question, so we will need to establish what we are working
> with.
>


the ping command will tell us whether the OP can connect to the router or
not....

dessie wrote:
> I have bt homehub broadband installed, but when I open internet explorer I
> get a message saying "web page cannot be displayed". I rang bt and they went
> through a few things for me but to no avail. They said I'm connected to the
> internet, and that there must be a problem with the computer. I've checked
> everything but I can't find any fault. I'm connected via ethernet lead. Can
> someone suggest anything that might be the problem?

NETSH

Click Start, Run, type:

netsh winsock reset

Press Enter key

Restart the system

You can also try this software download from a working machine:

LSP-Fix
http://www.cexx.org/lspfix.htm

--
Joe =o)

=?Utf-8?B?ZGVzc2ll?= wrote:
>
> I have bt homehub broadband installed, but when i open internet explorer i
> get a message saying web page cannot be displayed. I rang bt and they went
> through a few things for me but to no avail. They said im connected to the
> internet, and that there must be a problem with the computer. Ive checked
> everything but i cant find any fault. Im connected via ethernet lead. Can
> someone suggest anything that might be the problem.

In the place I live in now. I had the same problem, but with DSL. When I
called tech support they told me this special URL to go to to redo my
account. Thus far, that has worked.














--
http://www.bootdisk.com/