From Control Panel> Internet Options> Advanced uncheck "Enable third party
browser extensions." That should allow IE to open.
Run CWShredder from
http://www.merijn.org/downloads.html It's been
the most helpful with this problem. It may be the only cleanup program you
need this time. CWShredder is only about 125 KB so it could be downloaded
from another machine onto a floppy disk.
Search for and remove other malware and note the security tips at:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
You should re-enable browser extensions after the cleanup.
Don
--
Newsgroup replies preferred, but e-mail address is...
don_04[at]varnau[dot]org
- - - - - - - - -
"Richard Howells" <anonymous[at]discussions.microsoft.com> wrote in message
news:7a0e01c3e7b0$9593fd30$(E-Mail Removed)...
> I get an error message everytime I try to access the ie
> browser. It says that ie has encountered a problem and
> needs to close. I can send error message to MS but never
> get any response. Tried to download ie 6 from the
> website, but get message that says that I have a later
> version installed so can't continue with download. How
> do I fix this problem?