Vista Home Premium 32 / Outlook 2007

I have created some forms that used to work. No more.
On selecting a Contact form, I get "The form required to view this
message cannot be displayed. Contact the administrator." All other
forms appear to work. To my knowledge, I am the administrator. This is
a stand-alone PC in my residence. If I go to Manage User Accounts, it
shows only 2 accounts - LastName Administrator and Guest.
I have googled my problem and found references to FRMCACHE.DAT which I
am told to delete and restart Outlook. Did that. Opened Outlook and
tried to open a form. Same error. And FRMCACHE.DAT was not rebuilt.
Doing 'Find' shows no such file.
FWIW, I can open the file in 'Design Form' and edit and publish.
This is the first Form problem I have ever had in Outlook. How do I
get rid of the error? I think I have switched Contacts to use the
default form and I still get the error.
BONUS QUESTION: Is there a way to point Outlook to a NEW default
folder that contains all my forms?

This *is* the correct forum for forms issues, both design and usage, but we
are not going to be able to help you unless you answer the questions that I
asked in response to your post on another forum.
--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

"j lunis" wrote:

> Vista Home Premium 32 / Outlook 2007
>
> I have created some forms that used to work. No more.
> On selecting a Contact form, I get "The form required to view this
> message cannot be displayed. Contact the administrator." All other
> forms appear to work. To my knowledge, I am the administrator. This is
> a stand-alone PC in my residence. If I go to Manage User Accounts, it
> shows only 2 accounts - LastName Administrator and Guest.
> I have googled my problem and found references to FRMCACHE.DAT which I
> am told to delete and restart Outlook. Did that. Opened Outlook and
> tried to open a form. Same error. And FRMCACHE.DAT was not rebuilt.
> Doing 'Find' shows no such file.
> FWIW, I can open the file in 'Design Form' and edit and publish.
> This is the first Form problem I have ever had in Outlook. How do I
> get rid of the error? I think I have switched Contacts to use the
> default form and I still get the error.
> BONUS QUESTION: Is there a way to point Outlook to a NEW default
> folder that contains all my forms?
>

Sue Mosher [MVP] wrote:
> This *is* the correct forum for forms issues, both design and usage, but we
> are not going to be able to help you unless you answer the questions that I
> asked in response to your post on another forum.

contact, message, etc.? Contacts only
Where are they published? in Outlook, is that what you mean?
Do you have backup copies in the form of .oft files? I have OFTs in the
template folder
What has changed on the machine between the time when they used to work
and now? nothing that I know
Does the problem occur with all forms or just some? Contacts only

Where, precisely, did you publish the form -- to the Contacts folder? Your
Personal Forms library? You could try republishing with your .oft file.

Also, please quote enough of the previous message(s) in the discussion
thread so that we can see what the issue is. Not everyone reads newsgroups
on the web site. At this point, I have no idea what the original issue is.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54


"j lunis" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Sue Mosher [MVP] wrote:
>> This *is* the correct forum for forms issues, both design and usage, but
>> we are not going to be able to help you unless you answer the questions
>> that I asked in response to your post on another forum.
>
> contact, message, etc.? Contacts only
> Where are they published? in Outlook, is that what you mean?
> Do you have backup copies in the form of .oft files? I have OFTs in the
> template folder
> What has changed on the machine between the time when they used to work
> and now? nothing that I know
> Does the problem occur with all forms or just some? Contacts only

Sue Mosher [MVP] wrote:
> Where, precisely, did you publish the form -- to the Contacts folder? Your
> Personal Forms library? You could try republishing with your .oft file.
>
> Also, please quote enough of the previous message(s) in the discussion
> thread so that we can see what the issue is. Not everyone reads newsgroups
> on the web site. At this point, I have no idea what the original issue is.
>

I hope this is from the beginning
------------------
Vista Home Premium 32 / Outlook 2007

I have created some forms that used to work. No more.
On selecting a Contact form, I get "The form required to view this
message cannot be displayed. Contact the administrator." No other forms
appear to work EXCEPT those in the standard library. To my knowledge, I
am the administrator. This is a stand-alone PC in my residence. If I
go to Manage User Accounts, it shows only 2 accounts - LastName
Administrator and Guest.
My custom forms are in either Personal Library or Outlook Folders. All
of these forms give the error.
I have my OFT files in a custom folder. All open without error but if I
publish them, I get the error.
Nothing I know has changed to cause the error.
FWIW, I can open all forms in 'Design Form' and edit and publish.

I have googled my problem and found references to FRMCACHE.DAT which I
am told to delete and restart Outlook. Did that. Opened Outlook and
tried to open a form. Same error. And FRMCACHE.DAT was not rebuilt.
Doing 'Find' shows no such file.

How do I get rid of the error?
Do I need/have FRMCACHE.DAT?
BONUS QUESTION: Is there a way to point Outlook to a NEW default
folder that contains all my Templates?

When you try to run a form, are you invoking it from the Personal Forms
library or the Contacts folder? Does the problem occur on existing items, new
items, or both? Have you recently installed any Office updates? Check under
Programs in Control Panel.

"j lunis" wrote:

> Sue Mosher [MVP] wrote:
> > Where, precisely, did you publish the form -- to the Contacts folder? Your
> > Personal Forms library? You could try republishing with your .oft file.
> >
> > Also, please quote enough of the previous message(s) in the discussion
> > thread so that we can see what the issue is. Not everyone reads newsgroups
> > on the web site. At this point, I have no idea what the original issue is.
> >
>
> I hope this is from the beginning
> ------------------
> Vista Home Premium 32 / Outlook 2007
>
> I have created some forms that used to work. No more.
> On selecting a Contact form, I get "The form required to view this
> message cannot be displayed. Contact the administrator." No other forms
> appear to work EXCEPT those in the standard library. To my knowledge, I
> am the administrator. This is a stand-alone PC in my residence. If I
> go to Manage User Accounts, it shows only 2 accounts - LastName
> Administrator and Guest.
> My custom forms are in either Personal Library or Outlook Folders. All
> of these forms give the error.
> I have my OFT files in a custom folder. All open without error but if I
> publish them, I get the error.
> Nothing I know has changed to cause the error.
> FWIW, I can open all forms in 'Design Form' and edit and publish.
>
> I have googled my problem and found references to FRMCACHE.DAT which I
> am told to delete and restart Outlook. Did that. Opened Outlook and
> tried to open a form. Same error. And FRMCACHE.DAT was not rebuilt.
> Doing 'Find' shows no such file.
>
> How do I get rid of the error?
> Do I need/have FRMCACHE.DAT?
> BONUS QUESTION: Is there a way to point Outlook to a NEW default
> folder that contains all my Templates?
>

I'm breaking this question out into a separate thread, because it's not
related to your problem. Outlook templates -- i.e. .oft files -- are stored
in the file system. You can put them in any folder you want, but they're
useful only to back up published forms.

Any contact forms must be published to your Contacts folder or to the
Personal Folders library. Don't publish them in both places.

"j lunis" wrote:

> BONUS QUESTION: Is there a way to point Outlook to a NEW default
> folder that contains all my Templates?

Sue Mosher [MVP] wrote:
> I'm breaking this question out into a separate thread, because it's not
> related to your problem. Outlook templates -- i.e. .oft files -- are stored
> in the file system. You can put them in any folder you want, but they're
> useful only to back up published forms.
>
> Any contact forms must be published to your Contacts folder or to the
> Personal Folders library. Don't publish them in both places.
>
> "j lunis" wrote:
>
>> BONUS QUESTION: Is there a way to point Outlook to a NEW default
>> folder that contains all my Templates?
>
Very good. Currently, when I open Choose Form|User templates in File
System, the path shows as Users\XXXX\Appdata\roaming\microsoft\templates.
Since I can put them in any folder, how do I get the User templates in
File System path to change to where I have the OFTs?

If I have the lingo right, I 'invoke' a form by going to Contacts and
hitting CTRL-N. That gives me the error. I can go to Tools|Form|Choose
Form and go to standard library and 'invoke' the (default?) form there
and it works. Choosing a form in any other folder? results in the
error. I can't use any custom forms.
When I open an existing contact, it opens with the default form.
Control Panel|Program Updates results in . . . . nothing. No popups, no
new screen, no error, nothing.

In your other thread, I notice you say "Any contact forms must be
published to your Contacts folder or to the Personal Folders library.
Don't publish them in both places." Went to both folders and both have
a form called "Contacts." could that be a problem? How do I delete a
form from a library? I see no 'Delete.'


Sue Mosher [MVP] wrote:
> When you try to run a form, are you invoking it from the Personal Forms
> library or the Contacts folder? Does the problem occur on existing items, new
> items, or both? Have you recently installed any Office updates? Check under
> Programs in Control Panel.
>
> "j lunis" wrote:
>
>> Sue Mosher [MVP] wrote:
>>> Where, precisely, did you publish the form -- to the Contacts folder? Your
>>> Personal Forms library? You could try republishing with your .oft file.
>>>
>>> Also, please quote enough of the previous message(s) in the discussion
>>> thread so that we can see what the issue is. Not everyone reads newsgroups
>>> on the web site. At this point, I have no idea what the original issue is.
>>>
>> I hope this is from the beginning
>> ------------------
>> Vista Home Premium 32 / Outlook 2007
>>
>> I have created some forms that used to work. No more.
>> On selecting a Contact form, I get "The form required to view this
>> message cannot be displayed. Contact the administrator." No other forms
>> appear to work EXCEPT those in the standard library. To my knowledge, I
>> am the administrator. This is a stand-alone PC in my residence. If I
>> go to Manage User Accounts, it shows only 2 accounts - LastName
>> Administrator and Guest.
>> My custom forms are in either Personal Library or Outlook Folders. All
>> of these forms give the error.
>> I have my OFT files in a custom folder. All open without error but if I
>> publish them, I get the error.
>> Nothing I know has changed to cause the error.
>> FWIW, I can open all forms in 'Design Form' and edit and publish.
>>
>> I have googled my problem and found references to FRMCACHE.DAT which I
>> am told to delete and restart Outlook. Did that. Opened Outlook and
>> tried to open a form. Same error. And FRMCACHE.DAT was not rebuilt.
>> Doing 'Find' shows no such file.
>>
>> How do I get rid of the error?
>> Do I need/have FRMCACHE.DAT?
>> BONUS QUESTION: Is there a way to point Outlook to a NEW default
>> folder that contains all my Templates?
>>

No, it is not possible to set a different default initial folder for the User
Templates in File System display.

Again. the .oft files are only useful as backups. Items created with them
will not have the same full functionality as they would with published forms.

"j lunis" wrote:

> Sue Mosher [MVP] wrote:
> > Outlook templates -- i.e. .oft files -- are stored
> > in the file system. You can put them in any folder you want, but they're
> > useful only to back up published forms.
> >
> > Any contact forms must be published to your Contacts folder or to the
> > Personal Folders library. Don't publish them in both places.
> >
> > "j lunis" wrote:
> >
> >> BONUS QUESTION: Is there a way to point Outlook to a NEW default
> >> folder that contains all my Templates?
> >
> Very good. Currently, when I open Choose Form|User templates in File
> System, the path shows as Users\XXXX\Appdata\roaming\microsoft\templates.
> Since I can put them in any folder, how do I get the User templates in
> File System path to change to where I have the OFTs?