PC Review


Reply
Thread Tools Rate Thread

Canot open, copy or save attchments in Outlook (2002)

 
 
Blakely_IT
Guest
Posts: n/a
 
      24th Feb 2010
I have a user that just recently started having problems with attachments.
They cannot be opened, copied or saved. There are no error messages displayed.

I have already:
1) Uninstalled & Reinstalled Outlook
2) Verified the user has ADMIN rights
3) Emptied out the Temp Internet Files folder that Outlook writes to.
4) Removed "Windows Search" - no indexing going on now
5) Do not believe Google Toolbar is installed (could not find it anyway)

Outlook does write the file (attachment) out to the Temp Internet Files
folder as it should and as a workaround I have the user keeping that window
open and then opening the attachment from there. So, it does not seem to be a
problem with the file association.

This occurs for all file types. In addition pictures (graphics) are also no
longer displayed inside the e-mail. (Not sure if this is related but started
occurring around the same time.)

Not sure what to try next - please help if you can. Thanks
 
Reply With Quote
 
 
 
 
Brian Tillman [MVP-Outlook]
Guest
Posts: n/a
 
      24th Feb 2010
"Blakely_IT" <(E-Mail Removed)> wrote in message
news:7F0BC3C3-6828-413E-BC34-(E-Mail Removed)...

>I have a user that just recently started having problems with attachments.
> They cannot be opened, copied or saved.


What happens when they drag the attachment to their desktop?
--
Brian Tillman [MVP-Outlook]

 
Reply With Quote
Reply

Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
OL2007 - Exchange2010 Save All Attchments not working MN Microsoft Outlook Discussion 1 9th Apr 2010 01:40 PM
canot open jpg files in outlook Suggestions Microsoft Outlook Discussion 1 13th May 2008 02:14 PM
Outlook 2002- Prompt you to save/open attachment Glen Microsoft Outlook Discussion 5 30th Nov 2007 03:34 PM
open Outlook 2002 draft message causes Word 2002 to hang on save kmagdono@yahoo.com Microsoft Outlook Discussion 0 17th Dec 2005 04:47 AM
open Outlook 2002 draft message causes Word 2002 to hang on save kmagdono@yahoo.com Microsoft Outlook 0 8th Dec 2005 07:31 PM


Features
 

Advertising
 

Newsgroups
 


All times are GMT +1. The time now is 04:06 AM.