I use the Canon software to transfer images from my camera to the computer
via the USB cable and there is a setting in that software that asks if files
should be deleted from the camera or not.
Good luck,
Tom
"John Inzer" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> (E-Mail Removed) wrote:
>> I have a Canon S1 IS that has worked perfectly for several years. But
>> just these last few days it's developed a strange fault: when
>> connected to the USB port of the computer it immediately deletes all
>> files off the camera!
>>
>> The camera optics works fine, and the photos (and video) can be viewed
>> normally on the camera. But on plugging in the USB cable Windows gives
>> a background messgase to the effect of 'calculating time to move
>> files..' and then a message dialog stating 'confirm deletion of x
>> files' (or similar). All files are deleted even if I attempt to cancel
>> at any point. The above process applies for those USB ports where I
>> have previously set it up to automatically transfer the files from the
>> camera to the PC (this historically worked well).
>>
>> However, if I use a different USB port, one where there is no standard
>> action, then I can open up windows explorer and manually inspect the
>> contents of the camera. Again all files are deleted. So it does not
>> seem to matter in what way the USB connection is made: the files are
>> simply deleted immediately the USB connection is made.
>>
>> This problem is repeatable on at least two computers (both running XP
>> Pro SP2) and with different USB cables. However the problem is
>> intermittent (does not always occur).
>>
>> I have spoken to Canon 'camera service' (NZ), who have not heard of
>> this type of fault ever before.
>>
>> However, having done some tests, I now think that it ONLY happens
>> when the camera is plugged in when in POWER-OFF mode. (If the camera
>> is ON, in either camera or play mode, then USB file-transfer seems to
>> operate normally, i.e. the files are saved.)
>>
>> The problem has appeared since the PCs did an automatic Windows
>> upgrade earlier this week, so perhaps this is the cause? (If so,
>> perhaps other users of this or similar cameras have experienced this
>> problem?) Or maybe the Windows upgrade is just a coincidence?
>>
>> So the work-around seems to be: never connect the camera to the PC
>> when the camera is powered off.
>>
>> Any other suggestions or solutions, or even just similar experiences?
>> Thanks
>> John
> ================================
> Maybe you could use a USB memory card
> reader and eliminate the need to connect
> the camera to the computer.
>
> --
>
> John Inzer
> MS Picture It! -
> Digital Image MVP
>
> Digital Image
> Highlights and FAQs
> http://tinyurl.com/aczzp
>
> Notice
> This is not tech support
> I am a volunteer
>
> Solutions that work for
> me may not work for you
>
> Proceed at your own risk
>
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