I've got 2 broken canons.

I had no idea that the 600 and the 520 used the same printhead. So when the
600 printhead went I bought a 520, supposedly with a rebate but one that the
company (not canon) didn't honor.

I've corresponded with canon tonight after trying every possible fix on both
printheads and suddenly getting the error code of 7 orange flashes.

This is just one of their repl:ies

> Thank you for your reply. Unfortunately, the print head is a sealed
> unit and cannot be reset. The print head is a consumable unit that
> requires replacement periodically, usually between 12 to 15 months. We
> regret any inconvenience this may cause.
>
Do you find it acceptable that a printer is disposable after 12 to 15 months
because the printhead costs more than a new printer? I DON'T!

On Fri, 2 Apr 2004 21:37:16 -0500, "Betsy" <(E-Mail Removed)-0> wrote:

>I've got 2 broken canons.
>
>I had no idea that the 600 and the 520 used the same printhead. So when the
>600 printhead went I bought a 520, supposedly with a rebate but one that the
>company (not canon) didn't honor.
>
>I've corresponded with canon tonight after trying every possible fix on both
>printheads and suddenly getting the error code of 7 orange flashes.
>
>This is just one of their repl:ies
>
>> Thank you for your reply. Unfortunately, the print head is a sealed
>> unit and cannot be reset. The print head is a consumable unit that
>> requires replacement periodically, usually between 12 to 15 months. We
>> regret any inconvenience this may cause.
>>
>Do you find it acceptable that a printer is disposable after 12 to 15 months
>because the printhead costs more than a new printer? I DON'T!
>
There are a variety of hi-tech products which are normally discarded
rather than repaired (VCRs for one). The economics is actually
fairly basic: Labor cost. The labor to assemble a printer on an
assembly line (in a country with low wages) is a small fraction of the
labor cost to just DIAGNOSE a failure.

You of course have the option of buying the part and fixing yourself,
or buying a new printer.

Remember that printers are loss-leaders. The mfgs make their money on
ink and paper.

To save moeny in the long run:

buy used or refurbished or close-out specials
never buy extended warranties
buy 3rd party ink
when it dies, invest 1 hour in fixing it before dumping and buying
another

Caution: If we ALL do this, Epson and Canon will go under. (HP will
still own the corporate market.)
**************************
Mark Herring, Pasadena, Calif.
Private e-mail: Just say no to "No".

Yeah, I've spent WELL over an hour on trying to fix it and it just isn't
worth it!

But it just stinks that Canon makes them to break.

So what do I buy for a decent inkjet that won't cost a bundle and will last
more than a year?

And what do I do with the printers that are accumulating behind me as we
speak? Is there somewhere to sell them to recoup some of the cost--albeit
very little?

"Mark Herring" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Fri, 2 Apr 2004 21:37:16 -0500, "Betsy" <(E-Mail Removed)-0> wrote:
>
> >I've got 2 broken canons.
> >
> >I had no idea that the 600 and the 520 used the same printhead. So when
the
> >600 printhead went I bought a 520, supposedly with a rebate but one that
the
> >company (not canon) didn't honor.
> >
> >I've corresponded with canon tonight after trying every possible fix on
both
> >printheads and suddenly getting the error code of 7 orange flashes.
> >
> >This is just one of their repl:ies
> >
> >> Thank you for your reply. Unfortunately, the print head is a sealed
> >> unit and cannot be reset. The print head is a consumable unit that
> >> requires replacement periodically, usually between 12 to 15 months. We
> >> regret any inconvenience this may cause.
> >>
> >Do you find it acceptable that a printer is disposable after 12 to 15
months
> >because the printhead costs more than a new printer? I DON'T!
> >
> There are a variety of hi-tech products which are normally discarded
> rather than repaired (VCRs for one). The economics is actually
> fairly basic: Labor cost. The labor to assemble a printer on an
> assembly line (in a country with low wages) is a small fraction of the
> labor cost to just DIAGNOSE a failure.
>
> You of course have the option of buying the part and fixing yourself,
> or buying a new printer.
>
> Remember that printers are loss-leaders. The mfgs make their money on
> ink and paper.
>
> To save moeny in the long run:
>
> buy used or refurbished or close-out specials
> never buy extended warranties
> buy 3rd party ink
> when it dies, invest 1 hour in fixing it before dumping and buying
> another
>
> Caution: If we ALL do this, Epson and Canon will go under. (HP will
> still own the corporate market.)
> **************************
> Mark Herring, Pasadena, Calif.
> Private e-mail: Just say no to "No".
>

That is why I buy HP inkjet printers. Every ink cartridge contains a new
print-head, built in the cartridge!

Bill Crocker


"Betsy" <(E-Mail Removed)-0> wrote in message
news:rrpbc.29$(E-Mail Removed)...
> I've got 2 broken canons.
>
> I had no idea that the 600 and the 520 used the same printhead. So when
the
> 600 printhead went I bought a 520, supposedly with a rebate but one that
the
> company (not canon) didn't honor.
>
> I've corresponded with canon tonight after trying every possible fix on
both
> printheads and suddenly getting the error code of 7 orange flashes.
>
> This is just one of their repl:ies
>
> > Thank you for your reply. Unfortunately, the print head is a sealed
> > unit and cannot be reset. The print head is a consumable unit that
> > requires replacement periodically, usually between 12 to 15 months. We
> > regret any inconvenience this may cause.
> >
> Do you find it acceptable that a printer is disposable after 12 to 15
months
> because the printhead costs more than a new printer? I DON'T!
>
>

man, I have had canon's for years....never had a print head go bust....there
is a cleaning process (off the printer) to remove the sludge etc..

Mango
"Bill Crocker" <(E-Mail Removed)> wrote in message
news:WpmdnVXTnb_-LvPdRVn-(E-Mail Removed)...
> That is why I buy HP inkjet printers. Every ink cartridge contains a new
> print-head, built in the cartridge!
>
> Bill Crocker
>
>
> "Betsy" <(E-Mail Removed)-0> wrote in message
> news:rrpbc.29$(E-Mail Removed)...
> > I've got 2 broken canons.
> >
> > I had no idea that the 600 and the 520 used the same printhead. So when
> the
> > 600 printhead went I bought a 520, supposedly with a rebate but one that
> the
> > company (not canon) didn't honor.
> >
> > I've corresponded with canon tonight after trying every possible fix on
> both
> > printheads and suddenly getting the error code of 7 orange flashes.
> >
> > This is just one of their repl:ies
> >
> > > Thank you for your reply. Unfortunately, the print head is a sealed
> > > unit and cannot be reset. The print head is a consumable unit that
> > > requires replacement periodically, usually between 12 to 15 months.
We
> > > regret any inconvenience this may cause.
> > >
> > Do you find it acceptable that a printer is disposable after 12 to 15
> months
> > because the printhead costs more than a new printer? I DON'T!
> >
> >
>
>


---
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On Fri, 2 Apr 2004 22:39:04 -0500, "Betsy" <(E-Mail Removed)-0> wrote:

>Yeah, I've spent WELL over an hour on trying to fix it and it just isn't
>worth it!
>
>But it just stinks that Canon makes them to break.

Canon does not make them break---they make the best they can to
compete in a very tough market. My wife's Canon 600 is going like a
champ.

All hi-tech stuff has problems. As I said, if you dont want the
hassle, get rid of it and start fresh.

I doubt if the Canons have much value--I would donate and write
off---This way you get the benefit of doubt as the the value.
>
>So what do I buy for a decent inkjet that won't cost a bundle and will last
>more than a year?
>
>And what do I do with the printers that are accumulating behind me as we
>speak? Is there somewhere to sell them to recoup some of the cost--albeit
>very little?
>
I've had very good luck with Epson. If you are doing 4-color, then
there are a huge range of choices, including HP. (Some of the HP
business inkjets are bulletproof)
**************************
Mark Herring, Pasadena, Calif.
Private e-mail: Just say no to "No".

Betsy wrote:

> Yeah, I've spent WELL over an hour on trying to fix it and it just isn't
> worth it!
>
> But it just stinks that Canon makes them to break.
>
> So what do I buy for a decent inkjet that won't cost a bundle and will last
> more than a year?
>
snip

Canon or any other company don't make them to break. There is a limit on
quality affected by intended selling price. I would expect a $200 printer would
be of higher qlty than a $100 one but not as good as one selling for $300.
Additionally printers typ sell at cost with hopes of future profits from sale of
supplies.

The qlty of print images on todays printers are far better than that found 10-15
yrs ago yet the equipment is selling for a fraction of the older models.

Simple understanding of business and manufacturing technology makes this fairly
clear. When undertaking a purchase of this type take a look at the MTBF figures
to see how much more expected life you can expect to see with more expensive
models. Might even want to do a little math. $/MTBF = cost per hr between
projected failures.

Mickey

On Fri, 2 Apr 2004 21:37:16 -0500, "Betsy" <(E-Mail Removed)-0> wrote:

>I've got 2 broken canons.
>
>I had no idea that the 600 and the 520 used the same printhead. So when the
>600 printhead went I bought a 520, supposedly with a rebate but one that the
>company (not canon) didn't honor.
>
>I've corresponded with canon tonight after trying every possible fix on both
>printheads and suddenly getting the error code of 7 orange flashes.
>
>This is just one of their repl:ies
>
>> Thank you for your reply. Unfortunately, the print head is a sealed
>> unit and cannot be reset. The print head is a consumable unit that
>> requires replacement periodically, usually between 12 to 15 months. We
>> regret any inconvenience this may cause.
>>
>Do you find it acceptable that a printer is disposable after 12 to 15 months
>because the printhead costs more than a new printer? I DON'T!
>



That is what has put me off a Canon as I have been hearing similar stories
that the print head does not last..

I will be interest in the new EU Laws that things have to have a 2 year
warrantee.


----------------------------------------------------------------------------------------------------
Life is not measured by the number of breaths we take, but by the moments that take our breath away. (George Carlin)

Wow, go EU! I'm sure that will help the quality issue enormously.

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I will be interest in the new EU Laws that things have to have a 2 year
> warrantee.
>
>
> --------------------------------------------------------------------------
--------------------------
> Life is not measured by the number of breaths we take, but by the moments
that take our breath away. (George Carlin)

Neither do I: my 20-month old S820D has just started printing fine white
lines across all prints and the UK helpdesk suggests I need a new printhead
(only 1 supplier in UK as far as I can tell). The man on the 'phone
kindly(!) said I might consider a new printer instead.
There's something seriously wrong with a manufacturer whose - expensive -
products have a designed life of no more than 2 years.

regards,
Richard

"Betsy" <(E-Mail Removed)-0> wrote in message
news:rrpbc.29$(E-Mail Removed)...
[snip]
> > Thank you for your reply. Unfortunately, the print head is a sealed
> > unit and cannot be reset. The print head is a consumable unit that
> > requires replacement periodically, usually between 12 to 15 months. We
> > regret any inconvenience this may cause.
> >
> Do you find it acceptable that a printer is disposable after 12 to 15
months
> because the printhead costs more than a new printer? I DON'T!
>
>