Just another posibility. May the ink cartridge expired (the ink should be
used in a specific time after placing into the printer). Is the magenta
cartridge the older one? Just replace it with a new one.
--
Yianni
(E-Mail Removed)
(Remove the number nine from my email address to send me email)
"Tracey" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> I've had this printer barely a year and am only on my second lot of inks,
> all genuine Canon cartridges and all nearly full. About a month ago the
> printer started flashing it's amber warning light fifteen times, and I was
> told ink tank errors had occured and to open the printer's cover and
> replace the inks on which the light was off. I took out the unlit tank
> (magenta, which is still around 4/5 full) and clicked it back into place,
> which did the trick and I was able to carry on printing. I had this happen
> about six more times, and lifting the ink out and replacing it again
> always solved the problem. Now, however, this routine is no longer working
> and I keep being told, "Some ink tanks cannot be recognized". I take the
> ink out click it into place, it lights up like everything is working, but
> as soon as I put the lid down and the ink tray goes back into position to
> print I get the error messages again, and when I open the lid to check the
> magenta ink is unlit again.
>
> I have contacted Canon and they have just told me "The device might be
> faulty and cannot detect the cartridges properly. If after replacing the
> ink tank you still experience the same problem, you can send the printer
> to be checked and repaired in an authorized service centre." I have looked
> online and found quite a number of Canon IP4300 users having the same
> problem, even when they are using genuine Canon inks. I don't want to keep
> wasting money on cartridges, which are expensive, if this problem is going
> to keep occuring. I could understand experiencing problems if you are
> using compatible inks but I have only ever used genuine ones for this
> printer and am about sixty quid down for it!
>
> Sorry for the long post, just one more thing: If I were to disable the ink
> monitor do you think this would this stop the problem? The only thing is
> I've searched and searched in all the settings but cannot see a way of
> disabling it. I am simply not given the option anywhere despite info
> online saying that it is possible. If anybody knows how to and can advise
> I'd be very grateful!
>
> Thanks in advance for any help anybody can offer!
>
> Tracey
>
>