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Canon i850--Suspect Head Failure

 
 
me@privacy.net
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      7th Mar 2006
I'm using a 4 yr. old i850, and suddenly began getting "Printer does not
respond..." messages. I uninstalled the old version 7.40 (Windows 98)
drivers, and installed the newer 7.41 drivers. Same message. Exchanged
cable, still no joy. Cleaned the head contacts, no joy. (BTW, I use
ONLY genuine Canon ink carts--at the low volume of printing I do, the
cost is not a consideration!)

Moved to my XP system, and though I got the same error message, it would
still print the test page. I installed the newest version 190 drivers
on XP system. Got same result--"Printer does not respond..", but after
30 seconds or so, out came the test page. Go figure.

I have no problems with other printers on either OS.

So, I'm beginning to suspect the print head. After all, the printer is
4 years old!

What do you guys think? I appreciate your responses (even
measerkite's--sometimes they're good for a laugh!)

BTW, I would prefer hanging on to the old i850, even though I know I can
get an IP3000 for about the same cost as a print head and set of carts.
The i850 has both parallel and USB connectors, and I use the parallel.

TIA
 
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Taliesyn
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      7th Mar 2006
(E-Mail Removed) wrote:

> I'm using a 4 yr. old i850, and suddenly began getting "Printer does not
> respond..." messages. I uninstalled the old version 7.40 (Windows 98)
> drivers, and installed the newer 7.41 drivers. Same message. Exchanged
> cable, still no joy. Cleaned the head contacts, no joy. (BTW, I use
> ONLY genuine Canon ink carts--at the low volume of printing I do, the
> cost is not a consideration!)
>
> Moved to my XP system, and though I got the same error message, it would
> still print the test page. I installed the newest version 190 drivers
> on XP system. Got same result--"Printer does not respond..", but after
> 30 seconds or so, out came the test page. Go figure.
>
> I have no problems with other printers on either OS.
>
> So, I'm beginning to suspect the print head. After all, the printer is
> 4 years old!
>
> What do you guys think? I appreciate your responses (even
> measerkite's--sometimes they're good for a laugh!)
>
> BTW, I would prefer hanging on to the old i850, even though I know I can
> get an IP3000 for about the same cost as a print head and set of carts.
> The i850 has both parallel and USB connectors, and I use the parallel.
>
> TIA


I don't know why you're getting the message "Printer does not respond".
When a printhead is failing there is usually no message, just streaks
and failing nozzle checks. If your nozzle checks and printouts come out
okay, there isn't anything wrong with your printhead.

My sister had a problem with her secondary printer, an older i850. She
had streaky text and nozzle checks failed for black ink. Cleanings
wouldn't help. We ordered a new printhead but couldn't get the black ink
flowing in the new printhead, color ink was fine. Many cleanings didn't
help. We then began suspecting something else was wrong with the
printer. But what? Fortunately I had kept my old i850 (still working)
after I retired it, in case hers ever died. Well, I pulled it of the
basement where I had stored it and it worked beautifully right away with
just one priming of ink. So we knew it wasn't a fault of the new
printhead. We still don't know what was the matter with her old printer,
but we now suspect that the old printhead wasn't at fault either. We
can't try the old printhead in this printer right now because we already
committed the new printhead to ink. No use dirtying two printheads as we
can't be 100% certain that we can clean either of them of all the ink
within. But if ever this new printhead begins to complain we will then
try the older head.

So what I'm basically trying to say is that your troubles are not
necessarily with the printhead. Further than that I can't narrow it down.

However, if you ever do confirm it is your printhead failing, and you
insist on keeping the printer, you can get a new printhead for it for
about $55 on eBay (shipping is usually free). This is the route we took.

-Taliesyn
 
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measekite
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      7th Mar 2006


Taliesyn wrote:

> (E-Mail Removed) wrote:
>
>> I'm using a 4 yr. old i850, and suddenly began getting "Printer does
>> not respond..." messages. I uninstalled the old version 7.40
>> (Windows 98) drivers, and installed the newer 7.41 drivers. Same
>> message. Exchanged cable, still no joy. Cleaned the head contacts,
>> no joy. (BTW, I use ONLY genuine Canon ink carts--at the low volume
>> of printing I do, the cost is not a consideration!)
>>
>> Moved to my XP system, and though I got the same error message, it
>> would still print the test page. I installed the newest version 190
>> drivers on XP system. Got same result--"Printer does not respond..",
>> but after 30 seconds or so, out came the test page. Go figure.
>>
>> I have no problems with other printers on either OS.
>>
>> So, I'm beginning to suspect the print head. After all, the printer
>> is 4 years old!
>>
>> What do you guys think? I appreciate your responses (even
>> measerkite's--sometimes they're good for a laugh!)
>>
>> BTW, I would prefer hanging on to the old i850, even though I know I
>> can get an IP3000 for about the same cost as a print head and set of
>> carts. The i850 has both parallel and USB connectors, and I use the
>> parallel.
>>
>> TIA

>
>
> I don't know why you're getting the message "Printer does not respond".
> When a printhead is failing there is usually no message, just streaks
> and failing nozzle checks. If your nozzle checks and printouts come out
> okay, there isn't anything wrong with your printhead.
>
> My sister


IS SHE CUTE

> had a problem with her secondary printer, an older i850. She
> had streaky text and nozzle checks failed for black ink. Cleanings
> wouldn't help. We ordered a new printhead but couldn't get the black ink


UNDISCLOSED AFTERMARKET INK

> flowing in the new printhead, color ink was fine. Many cleanings didn't
> help. We then began suspecting something else was wrong with the
> printer. But what?


DA INK

> Fortunately I had kept my old i850 (still working)
> after I retired it, in case hers ever died. Well, I pulled it of the
> basement where I had stored it and it worked beautifully right away with
> just one priming of ink. So we knew it wasn't a fault of the new
> printhead. We still don't know what was the matter with her old printer,


DA INK STUPID

> but we now suspect that the old printhead wasn't at fault either. We
> can't try the old printhead in this printer right now because we already
> committed


YOU SHOULD BE COMMITTED

> the new printhead to ink. No use dirtying two printheads


WITH THE AFTERMARKET CLOGGING STUFF

> as we
> can't be 100% certain that we can clean either of them of all the ink
> within. But if ever this new printhead begins to complain we will then
> try the older head.
>
> So what I'm basically trying to say is that your troubles are not
> necessarily with the printhead. Further than that I can't narrow it down.


IT IS DA GENERIC AFTERMARKET INK

>
> However, if you ever do confirm it is your printhead failing, and you
> insist on keeping the printer, you can get a new printhead for it for
> about $55 on eBay (shipping is usually free). This is the route we took.
>
> -Taliesyn

 
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measekite
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Posts: n/a
 
      7th Mar 2006


(E-Mail Removed) wrote:

> I'm using a 4 yr. old i850, and suddenly began getting "Printer does
> not respond..." messages. I uninstalled the old version 7.40 (Windows
> 98) drivers, and installed the newer 7.41 drivers. Same message.
> Exchanged cable, still no joy. Cleaned the head contacts, no joy.
> (BTW, I use ONLY genuine Canon ink carts--at the low volume of
> printing I do, the cost is not a consideration!)
>
> Moved to my XP system, and though I got the same error message, it
> would still print the test page. I installed the newest version 190
> drivers on XP system. Got same result--"Printer does not respond..",
> but after 30 seconds or so, out came the test page. Go figure.
>
> I have no problems with other printers on either OS.
>
> So, I'm beginning to suspect the print head. After all, the printer
> is 4 years old!
>
> What do you guys think?


HA HA HA

YOU ARE ASKING A BUNCH OF CHURCHIES WHAT THEY THINK?

WHAT A JOKE

> I appreciate your responses (even measerkite's--sometimes they're good
> for a laugh!)
>
> BTW, I would prefer hanging



THATS OK HA HA HA

JUST LIKE FRANKIE CRANKIE DA LOW LIFE COCKROACH AND DA BEEFER

> on to the old i850, even though I know I can get an IP3000 for about
> the same cost as a print head and set of carts. The i850 has both
> parallel and USB connectors, and I use the parallel.
>
> TIA

 
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zakezuke
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Posts: n/a
 
      7th Mar 2006
> I'm using a 4 yr. old i850, and suddenly began getting "Printer does not
> respond..." messages.

<snip>
> BTW, I would prefer hanging on to the old i850, even though I know I can
> get an IP3000 for about the same cost as a print head and set of carts.
> The i850 has both parallel and USB connectors, and I use the parallel.


The ip3000 will include ink, and the exact same printhead as the i850.
QY6-0042-000. It's price is a tad high on e-bay and the ip4000 does
offer a parallel port IIRC, but the printhead won't drop into the i850.

-------------

This being said to test your printer, disconnect it from the PC, power
down your printer, make sure paper is loaded in the rear tray.

1. Hold down RESUME and then hold down POWER - wait a moment
2. release RESUME
3. press RESUME twice, then release POWER
4. Watch the blinking light
5. Press RESUME then POWER
6. Look at the sheet that is printed. There should be a bunch of
cryptic data as well as a grid dignostic print.
7. Press POWER (IIRC) to resume to normal operation.

If this procedure does not work at all... you might have to try a
couple of times to get it right, you've isolated the problem to the
printer and not the PC. Could be something as simple as the waste ink
counter is full in which case you should replace the diaper and seek
the code to reset the waste ink counter.... this is a step for another
day.

If this procedure does work, than you've isolated the problem to the
PC. Could be any number of things which can be addressed at a later
time.

*note* I don't know the i850 that well. My info is based on experence
with it's older brother the ip3000 and postings of the service mode
instructions in this newsgroup and Druckerchannel.
http://www.druckerchannel.de/

 
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Burt
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      7th Mar 2006
<(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> I'm using a 4 yr. old i850, and suddenly began getting "Printer does not
> respond..." messages. I uninstalled the old version 7.40 (Windows 98)
> drivers, and installed the newer 7.41 drivers. Same message. Exchanged
> cable, still no joy. Cleaned the head contacts, no joy. (BTW, I use ONLY
> genuine Canon ink carts--at the low volume of printing I do, the cost is
> not a consideration!)
>
> Moved to my XP system, and though I got the same error message, it would
> still print the test page. I installed the newest version 190 drivers on
> XP system. Got same result--"Printer does not respond..", but after 30
> seconds or so, out came the test page. Go figure.
>
> I have no problems with other printers on either OS.
>
> So, I'm beginning to suspect the print head. After all, the printer is 4
> years old!
>
> What do you guys think? I appreciate your responses (even
> measerkite's--sometimes they're good for a laugh!)
>
> BTW, I would prefer hanging on to the old i850, even though I know I can
> get an IP3000 for about the same cost as a print head and set of carts.
> The i850 has both parallel and USB connectors, and I use the parallel.
>
> TIA


I used an Epson Stylus 900 on a parallel cable for about three years and
suddenly had the same problem you did. I switched printers to see if lpt1
or lpt2 were both OK and switched parallel cables to see if they were OK.
The printer's own test page printed just fine but it wouldn't receive data
from the computer. I then removed the parallel cable and connected if via
USB. It worked fine with the USB connection. Turns out that the problem
was the parallel connection in the printer itself. If your computer bios
supports USB and you have a USB port give it a try. If not, check the
printer on someone elses computer with the USB connection. USB cards are
cheap and easy to install if your Bios supports it.


 
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me@privacy.net
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Posts: n/a
 
      8th Mar 2006
< < < S N I P > > >
>
>
> The ip3000 will include ink, and the exact same printhead as the i850.
> QY6-0042-000. It's price is a tad high on e-bay and the ip4000 does
> offer a parallel port IIRC, but the printhead won't drop into the i850.
>
> -------------
>
> This being said to test your printer, disconnect it from the PC, power
> down your printer, make sure paper is loaded in the rear tray.
>
> 1. Hold down RESUME and then hold down POWER - wait a moment
> 2. release RESUME
> 3. press RESUME twice, then release POWER
> 4. Watch the blinking light
> 5. Press RESUME then POWER
> 6. Look at the sheet that is printed. There should be a bunch of
> cryptic data as well as a grid dignostic print.
> 7. Press POWER (IIRC) to resume to normal operation.
>
> If this procedure does not work at all... you might have to try a
> couple of times to get it right, you've isolated the problem to the
> printer and not the PC. Could be something as simple as the waste ink
> counter is full in which case you should replace the diaper and seek
> the code to reset the waste ink counter.... this is a step for another
> day.
>
> If this procedure does work, than you've isolated the problem to the
> PC. Could be any number of things which can be addressed at a later
> time.
>
> *note* I don't know the i850 that well. My info is based on experence
> with it's older brother the ip3000 and postings of the service mode
> instructions in this newsgroup and Druckerchannel.
> http://www.druckerchannel.de/
>


The procedure worked! So, the problem is not with the printer. Rather
than say the same stuff twice, please see my reply to Burt.

Thanks for the info, BTW. I had copied the Overflow Pad Reset steps
from another forum, and they didn't help.

All the best,

Lakeside
 
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me@privacy.net
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      8th Mar 2006
Burt wrote:

< < < S N I P > > >
>
>
> I used an Epson Stylus 900 on a parallel cable for about three years and
> suddenly had the same problem you did. I switched printers to see if lpt1
> or lpt2 were both OK and switched parallel cables to see if they were OK.
> The printer's own test page printed just fine but it wouldn't receive data
> from the computer. I then removed the parallel cable and connected if via
> USB. It worked fine with the USB connection. Turns out that the problem
> was the parallel connection in the printer itself. If your computer bios
> supports USB and you have a USB port give it a try. If not, check the
> printer on someone elses computer with the USB connection. USB cards are
> cheap and easy to install if your Bios supports it.
>
>

Burt,

You hit the nail on the head! I did the printer test suggested by
"zakezuke" and it worked, so I knew the printer was OK. Hooked it up to
the USB port, and VIOLA!!! (as Joe Bob would say)--it worked like a
champ. (I had already ruled out a cable problem.)

What really threw me for a loop was that the parallel port worked fine
with two other printers--oldies but goodies--an HP Laserjet IIP Plus,
and a Panasonic KXP2123. And, it kinda worked on the same machine in
XP. Guess there must be something about the i850 that requires the
parallel to be just so.

Then, I tried another tack: hooked the Canon up to the parallel port on
another machine running Windows 98, and did the install. THAT ONE
worked! So, it couldn't be the Centronics connector on the printer; it
had to be my primary machine's parallel port.

Got one more idea. Drawing on my experience with stereo and video
stuff, and knowing about dirty connections, I sprayed some contact
cleaner on each end of my parallel printer cable and worked it into the
connectors on the printer and the first machine. Didn't help. So, I
guess my 7 year old Celeron is about to bite the dust. It does have 2
USB ports on the back, but I don't think I'll spend any money to buy a
USB 2 card, or a multi-port hub. I think it's time for a new machine,
anyway!

Thanks again for your help.

All the best,

Lakeside
 
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me@privacy.net
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      8th Mar 2006
Taliesyn wrote:

< < < S N I P > > >
>
>
> I don't know why you're getting the message "Printer does not respond".
> When a printhead is failing there is usually no message, just streaks
> and failing nozzle checks. If your nozzle checks and printouts come out
> okay, there isn't anything wrong with your printhead.


What made me think print head was in the "Printer does not respond.."
windows, there was a note at the bottom that said "Unknown Print head".
(See my post in reply to Burt for the whole story--but, I guess my
failing parallel port gave the Canon drivers a phony indication.)
>
> My sister had a problem with her secondary printer, an older i850. She
> had streaky text and nozzle checks failed for black ink. Cleanings
> wouldn't help. We ordered a new printhead but couldn't get the black ink
> flowing in the new printhead, color ink was fine. Many cleanings didn't
> help. We then began suspecting something else was wrong with the
> printer. But what? Fortunately I had kept my old i850 (still working)
> after I retired it, in case hers ever died. Well, I pulled it of the
> basement where I had stored it and it worked beautifully right away with
> just one priming of ink. So we knew it wasn't a fault of the new
> printhead. We still don't know what was the matter with her old printer,
> but we now suspect that the old printhead wasn't at fault either. We
> can't try the old printhead in this printer right now because we already
> committed the new printhead to ink. No use dirtying two printheads as we
> can't be 100% certain that we can clean either of them of all the ink
> within. But if ever this new printhead begins to complain we will then
> try the older head.
>
> So what I'm basically trying to say is that your troubles are not
> necessarily with the printhead. Further than that I can't narrow it down.
>
> However, if you ever do confirm it is your printhead failing, and you
> insist on keeping the printer, you can get a new printhead for it for
> about $55 on eBay (shipping is usually free). This is the route we took.
>
> -Taliesyn

 
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Taliesyn
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      8th Mar 2006
(E-Mail Removed) wrote:

> Taliesyn wrote:
>
> < < < S N I P > > >
>
>>
>>
>> I don't know why you're getting the message "Printer does not respond".
>> When a printhead is failing there is usually no message, just streaks
>> and failing nozzle checks. If your nozzle checks and printouts come out
>> okay, there isn't anything wrong with your printhead.

>
>
> What made me think print head was in the "Printer does not respond.."
> windows, there was a note at the bottom that said "Unknown Print head".
> (See my post in reply to Burt for the whole story--but, I guess my
> failing parallel port gave the Canon drivers a phony indication.)


Makes sense. It sounded like a lack of communication within the system.
But where? Glad it all worked out for you.

-Taliesyn
 
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