Uninstall and reinstall:
http://www.coribright.com/windows/Article%20One.htm
Use the Add printer Wizard after Step 5.
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com
"lalucci" <(E-Mail Removed)> wrote in message
news:42FB8129-58F6-43AE-A5F2-(E-Mail Removed)...
>I have Windows xp service pack 1 and Office Student and Teacher Edition
>2003.
> My Canon bjc-80 printer will only print a word document. I cannot print
> anything from the Web (Internet Explorer shuts down), nor can I access
> printer properties. I get error:
>
> Function address 0x77e7650d caused a protection fault. (exception code
> 0xc0000005) some or all property page(s) may not be displayed.
>
> and then the screen goes blank, all icons disappear, then reload.
>
> Canon does not have a driver for Windows xp for this printer, but says
> that
> xp includes the driver. How can I repair this problem? Thanks
>