At this point, it's time to replace the printer.
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com
"flyrice" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> Thanks. I tried reinstalling the drivers like you said, but it still
> didn't solve things. So I tried hooking the printer to another
> computer and it wouldn't work on that one either, so I'm narrowing it
> down to the printer being the problem. I think that the printer isn't
> sending information back to my computer which may be causing the
> Document Failed to Print error.
>
>
> --
> flyrice
>