Have you gone out to HP support?
http://h10025.www1.hp.com/ewfrf/wc/s...7&cc=us&os=228
"Mick" <(E-Mail Removed)> wrote in message
news:264FA7D8-1AD3-4CE0-9ACB-(E-Mail Removed)...
I have a HP CD-Writer plus 8100i. Since I installed SP2 some months ago I
used it only for CD-R disks without any problem to read an write. It worked
also with CD-RW in the past. Now I try to write on a new CD-RW. It does not
even reckognize the disk in the device. I also tried to erase the disk with
Nero. It looks as if it works for several minutes, but in the end it says it
can not erase the disk.