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Cannot view System Information (apparently a WMI error)

 
 
=?Utf-8?B?Q2F0IE1lZ2V4?=
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Posts: n/a
 
      8th Apr 2007
(I am running Vista Home Premium with UAC partially enabled by way of a
registry edit that disables the dialog boxes that pop up whenever you try to
install something, etc. while still allowing things such as file
virtualization)

When trying to view System Information, it displays the System Information
window (meaning the executable or whatever is probably still there), but the
following is displayed where the system information would normally be:


Can't Collect Information
Cannot access the Windows Management Instrumentation software. Windows
Management files may be moved or missing.


After some time spent surfing the web looking for solutions (during which I
checked if the WMI service(s) were enabled [which they were], as well as
stopping the service and services that depend on it, deleting the contents of
the Windows\System32\wbem\Repository folder, and restarting), I opened
wmimgmt.msc and right-clicked WMI Control (Local), and the following was
shown on the General tab in the box (textbox?):


Failed to initialize all required WMI classes.

Win32_Processor: Win32: Access is denied.
Win32_WMISetting: Successful
Security information: Successful
Win32_OperatingSystem: Win32: Access is denied.


I then "[Generated] a system health report" (Control Panel>System and
Maintenance>Performance Information and Tools>Advanced Tools>Generate a
system health report). The only test that failed (at least, that was reported
as failed) was the OS check. Here are the queries and results of the check
(slightly modified from the original only because of the lack of a table here
for the results).


Query: root\cimv2:SELECT * FROM Win32_ComputerSystem
Query Result: 0X80070005

Query: root\cimv2:SELECT *FROM Win32_OperatingSystem
Query Result: 0X80070005
 
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=?Utf-8?B?Sm9obl9TYWw5MTQ=?=
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Posts: n/a
 
      10th Jun 2007
I have the same exact problem. System operates just fine but under system
information it has:

System Memory: Not available
System Memory: Not Available

Along with the same missing "Can't Collect Information" warning when you
type"msinfo32" in the run box.

Even in the Vista Services.msc program, all services have blank
dependencies. I know RPC services has a ton of dependencies but even that one
is blank.

What's the deal???????

"Cat Megex" wrote:

> (I am running Vista Home Premium with UAC partially enabled by way of a
> registry edit that disables the dialog boxes that pop up whenever you try to
> install something, etc. while still allowing things such as file
> virtualization)
>
> When trying to view System Information, it displays the System Information
> window (meaning the executable or whatever is probably still there), but the
> following is displayed where the system information would normally be:
>
>
> Can't Collect Information
> Cannot access the Windows Management Instrumentation software. Windows
> Management files may be moved or missing.
>
>
> After some time spent surfing the web looking for solutions (during which I
> checked if the WMI service(s) were enabled [which they were], as well as
> stopping the service and services that depend on it, deleting the contents of
> the Windows\System32\wbem\Repository folder, and restarting), I opened
> wmimgmt.msc and right-clicked WMI Control (Local), and the following was
> shown on the General tab in the box (textbox?):
>
>
> Failed to initialize all required WMI classes.
>
> Win32_Processor: Win32: Access is denied.
> Win32_WMISetting: Successful
> Security information: Successful
> Win32_OperatingSystem: Win32: Access is denied.
>
>
> I then "[Generated] a system health report" (Control Panel>System and
> Maintenance>Performance Information and Tools>Advanced Tools>Generate a
> system health report). The only test that failed (at least, that was reported
> as failed) was the OS check. Here are the queries and results of the check
> (slightly modified from the original only because of the lack of a table here
> for the results).
>
>
> Query: root\cimv2:SELECT * FROM Win32_ComputerSystem
> Query Result: 0X80070005
>
> Query: root\cimv2:SELECT *FROM Win32_OperatingSystem
> Query Result: 0X80070005

 
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=?Utf-8?B?U3RlcmxpbmcwNDY2?=
Guest
Posts: n/a
 
      7th Jul 2007
I too have that problem. My page says:
System

Processor Not Availiable
Memory Not Available
System Type 32bit Operating System.

The kicker is that the Window Vista Welcome Screen shows my Core 2 Duo and
part of my 4 gigs of memory until you click see more information. This used
to work, but now it doesn't.
"John_Sal914" wrote:

> I have the same exact problem. System operates just fine but under system
> information it has:
>
> System Memory: Not available
> System Memory: Not Available
>
> Along with the same missing "Can't Collect Information" warning when you
> type"msinfo32" in the run box.
>
> Even in the Vista Services.msc program, all services have blank
> dependencies. I know RPC services has a ton of dependencies but even that one
> is blank.
>
> What's the deal???????
>
> "Cat Megex" wrote:
>
> > (I am running Vista Home Premium with UAC partially enabled by way of a
> > registry edit that disables the dialog boxes that pop up whenever you try to
> > install something, etc. while still allowing things such as file
> > virtualization)
> >
> > When trying to view System Information, it displays the System Information
> > window (meaning the executable or whatever is probably still there), but the
> > following is displayed where the system information would normally be:
> >
> >
> > Can't Collect Information
> > Cannot access the Windows Management Instrumentation software. Windows
> > Management files may be moved or missing.
> >
> >
> > After some time spent surfing the web looking for solutions (during which I
> > checked if the WMI service(s) were enabled [which they were], as well as
> > stopping the service and services that depend on it, deleting the contents of
> > the Windows\System32\wbem\Repository folder, and restarting), I opened
> > wmimgmt.msc and right-clicked WMI Control (Local), and the following was
> > shown on the General tab in the box (textbox?):
> >
> >
> > Failed to initialize all required WMI classes.
> >
> > Win32_Processor: Win32: Access is denied.
> > Win32_WMISetting: Successful
> > Security information: Successful
> > Win32_OperatingSystem: Win32: Access is denied.
> >
> >
> > I then "[Generated] a system health report" (Control Panel>System and
> > Maintenance>Performance Information and Tools>Advanced Tools>Generate a
> > system health report). The only test that failed (at least, that was reported
> > as failed) was the OS check. Here are the queries and results of the check
> > (slightly modified from the original only because of the lack of a table here
> > for the results).
> >
> >
> > Query: root\cimv2:SELECT * FROM Win32_ComputerSystem
> > Query Result: 0X80070005
> >
> > Query: root\cimv2:SELECT *FROM Win32_OperatingSystem
> > Query Result: 0X80070005

 
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njovanelly@gmail.com
Guest
Posts: n/a
 
      20th Feb 2008
THANKS RamonetB! That resolved the issue immediately!
 
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