From the Printing, Imaging, Fax and All-in-One FAQ
5) Why can't I view faxes in the Fax Console?
There are many causes for this problem. Most often, this problem arises
because some other imaging application that you installed has set itself as
the default viewer for TIF files. To view faxes from the Fax Console, the
Windows Imaging and Fax viewer must be your default viewer for TIF files.
You can easily restore that setting in Windows Explorer > Folder Options >
File Types. For most users the command line should read:
"rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscreen %1"
Another common cause of this problem is firewall software Trojan horse
rules. The most common is one that ships with Norton Internet Security.
Details on that on are available here:
http://service1.symantec.com/SUPPORT...f?OpenDocument
--
Vinod MR
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.
"sherpa" <(E-Mail Removed)> wrote in message
news:01c101c3980e$ef6a21a0$(E-Mail Removed)...
> Let's try this again. A few minutes ago I posted this
> query, got a reply post with a suggestion that did not
> work. I replied, then the whole thread disaappeared.
>
> Faxes received into Fax Console will not print when double
> clicked or when "View" is clicked. The TIF and TIFF file
> associations point to Windows Photo and Fax Viewer.
>
> Presumably some other setting has been altered. What
> registry or other settings are required in order to make
> this work? If that won't work, what about associating TIFs
> with another viewer (e.g., ACDSee or IrfanView)?
>
> Thanks,
> Arthur
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