Reboot tapping F8 each second.
Choose Last known good configuration at the menu.
Otherwise contact HP.
--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/p...oups/setup.asp
http://dts-l.org/index.html
"(E-Mail Removed)" <(E-Mail Removed)> wrote in
message news:002401c3b695$1c0e7e00$(E-Mail Removed)...
> Problem: XP boots to the user name sign up screen then
> after the user name and password is used, it shuts down
> and re-sarts
>
> I have tried to go to a restore point but it says it
> cannot be accessed at this time.
>
> I do not have a disk becasue it's an HP computer and the
> restoral software is on the hidden partition which does
> not work.
>
> any suggestions?
> .
>
>