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cannot use reply or forward

 
 
kzicheck
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Posts: n/a
 
      26th Apr 2010
Hi can anyone tell me why i cannot use the reply or forward buttopn? when i
go to reply or forward the computer freezes up the curser will not move i
have to get out of the program and then restart outlook and it will work one
time and then when i want to reply to another e-mail it will do tlhe same
tlhin g lagan . Can you help me?
--
kzicheck
 
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Ben M. Schorr, MVP
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      27th Apr 2010
What version of Outlook are you using? Does this happen even if you start
Outlook in Safe Mode? (hold down CTRL while you click the icon) See if this
helps: http://www.officeforlawyers.com/outlook/tsol.html#safe

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

"kzicheck" <(E-Mail Removed)> wrote in message
news:35376AF7-9210-485B-80B1-(E-Mail Removed)...
> Hi can anyone tell me why i cannot use the reply or forward buttopn? when
> i
> go to reply or forward the computer freezes up the curser will not move i
> have to get out of the program and then restart outlook and it will work
> one
> time and then when i want to reply to another e-mail it will do tlhe same
> tlhin g lagan . Can you help me?
> --
> kzicheck


 
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kzicheck
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Posts: n/a
 
      30th May 2010
outlook works fine in the safe mode. i dont know what version lthat i have
only it came with office professional 2007
--
kzicheck


"Ben M. Schorr, MVP" wrote:

> What version of Outlook are you using? Does this happen even if you start
> Outlook in Safe Mode? (hold down CTRL while you click the icon) See if this
> helps: http://www.officeforlawyers.com/outlook/tsol.html#safe
>
> --
> -Ben-
> Ben M. Schorr, MVP
> Roland Schorr & Tower
> http://www.rolandschorr.com
> http://www.officeforlawyers.com/outlook.htm
> Author: The Lawyer's Guide to Microsoft Outlook 2007:
> http://tinyurl.com/ol4law-amazon
>
> "kzicheck" <(E-Mail Removed)> wrote in message
> news:35376AF7-9210-485B-80B1-(E-Mail Removed)...
> > Hi can anyone tell me why i cannot use the reply or forward buttopn? when
> > i
> > go to reply or forward the computer freezes up the curser will not move i
> > have to get out of the program and then restart outlook and it will work
> > one
> > time and then when i want to reply to another e-mail it will do tlhe same
> > tlhin g lagan . Can you help me?
> > --
> > kzicheck

>

 
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Brian Tillman [MVP-Outlook]
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      1st Jun 2010
"kzicheck" <(E-Mail Removed)> wrote in message
newsA61C87E-DDF5-45E9-8EAC-(E-Mail Removed)...

> outlook works fine in the safe mode. i dont know what version lthat i have
> only it came with office professional 2007


Check your add-ins. If it works in safe mode, then an add-in is the likely
cause.
--
Brian Tillman [MVP-Outlook]

 
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