Hi Mario,
Start here:
http://v4.windowsupdate.microsoft.com/troubleshoot/
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help -
www.rickrogers.org
"mario" <(E-Mail Removed)> wrote in message
news:94B6977F-99F4-4FC3-9B01-(E-Mail Removed)...
> everytime i try to update window, but it does do anything i stay at the
00%, and i can't seem to get the update list. i tried to check on the
properties, for auto update and i'm not allowed to do anything and say the
auto update is unavilable.