I installed a Western Digital USB 2.0 External Hard Drive
to use to back up my system. I formatted the drive from
Fat 32 to NTFS, installed "Backup" from Windows XP, and
also installed a USB 2.0 PCI card. Everything works
fine, except in order to turn the device off, it needs to
be "unplugged" from the compputer.
When I double click on the "Safely Remove" icon,
highlight the "USB Mass Storage Device", press "Stop",
then "OK" this message comes up:
"The device 'Generic volume' cannot be stopped right
now. Try stopping the device again later."
I checked MS support, and there are no other service
packs or critical updates for me to download; checked
Western Digital support - they say it's a Windows XP
problem.
Any suggestions would be very much appreciated. - Thanks

Yes, I installed SP1 before I installed anything else.

>-----Original Message-----
>Have you installed WinUpdate SP1?
>
>--
>
>
>----------------------------------------------------
>This mailbox protected from junk email by Matador
>from MailFrontier, Inc. http://info.mailfrontier.com
>
>"Hummon" <(E-Mail Removed)> wrote in message
>news:005901c35918$65746580$(E-Mail Removed)...
>> I installed a Western Digital USB 2.0 External Hard
Drive
>> to use to back up my system. I formatted the drive
from
>> Fat 32 to NTFS, installed "Backup" from Windows XP, and
>> also installed a USB 2.0 PCI card. Everything works
>> fine, except in order to turn the device off, it needs
to
>> be "unplugged" from the compputer.
>> When I double click on the "Safely Remove" icon,
>> highlight the "USB Mass Storage Device", press "Stop",
>> then "OK" this message comes up:
>> "The device 'Generic volume' cannot be stopped right
>> now. Try stopping the device again later."
>> I checked MS support, and there are no other service
>> packs or critical updates for me to download; checked
>> Western Digital support - they say it's a Windows XP
>> problem.
>> Any suggestions would be very much appreciated. -
Thanks
>>
>
>
>.
>